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Shake Shack

Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1 212-889-6600
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  • Excellent59%
  • Very good30%
  • Average9%
  • Poor1%
  • Terrible1%
Travelers talk about
“burgers” (882 reviews)
“fries” (600 reviews)
“shack burger” (71 reviews)
Closed Now
American, Fast Food
Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
All Details
Write a ReviewReviews (6,952)
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1 - 10 of 2,540 reviews

Reviewed 2 days ago

We always go to the Times Square location when in NYC. This was our first time here. There was a line, but it moved quickly. My daughter and niece looked for a table while I paid. None of could find one. I got supplies and...More

Thank mnasf
Reviewed 3 days ago

I live in the neighborhood and go regularly to Shake Shack @ Madison Square Park. The staff are SO SO nice. The young lady who works the "pick up" counter (I believe her name is Hermenia?). She is hilarious. Always making customers laugh and she...More

Thank Trish H
Reviewed 1 week ago

Just imagine, You are in this beautiful Madison Park, in front of one of the most famous building in NY, people are really cool in this downtown area, playing jazz just at the corner. You are eating slowly but surely this fabulous juicy burger, this...More

1  Thank EricMarc88
Reviewed 2 weeks ago

It's been eons since I've visited this Shake Shack location, but I had ordered from here more recently in October. After giving them endless tries, I can officially say they cannot out best In-N-Out Burger in the west. They simply can't. The burgers here were...More

Thank Kiki L
Reviewed 2 weeks ago via mobile

This is the best burger we've had and we have some fave places in the UK but they don't touch this. Quick service and lovely venue for a meal. Thank you

1  Thank Rachel T
Reviewed 2 weeks ago via mobile

The best burger place in New York. Being in New York a must visit place. Delicious burgers. Quite an experience.

Thank kzn2018
Reviewed 2 weeks ago via mobile

It is a special place to.eat a delicious hamburger, you can find it easier somewhere!!! I love the potatoes, the milkshake is the best. The price is nice.

Thank Angeliscano
Reviewed 2 weeks ago via mobile

Shake Shack is like a Michelin star McDs! The burgers are amazing... queuing and seating can be a nightmare but it’s a small price to pay for this tastebud teaser

Thank Pixiest21
Reviewed 2 weeks ago

I've been told that this was the best place to get burgers in town.. I found that it was very expensive for what you get. Still very good but not as good as it should be for the price it is sold.

Thank Alexandra J
Reviewed 2 weeks ago via mobile

We love this place in Madison square park The ambiance is amazing in this park They have very nice beers burgers FRENCH fries with cheese and bacon 🥓

Thank Ovier
Flatiron District
Offering many of the city’s best restaurants and shops
set amid classic New York architecture, the Flatiron
District is no longer under the tourist radar. At 23rd
Street is the famous triangular Flatiron Building,
which makes a good picture no matter what angle you
photograph it from. Be sure to look up at the elegant
architecture as you stroll the streets - much of this
neighborhood is part of a historic district that was
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Ask a question
Questions & Answers
November 10, 2017|
AnswerShow all 10 answers
Response from ShakeShackOfficial | Property representative |
Hey there, Wendy! Our Madison Square Park Shack has outdoor seating available and heat lamps are hanging above the tables close to the Shack.
August 17, 2015|
Response from ShakeShackOfficial | Property representative |
Hi there! Thanks so much for reaching out to us.  We'll gladly accommodate a gluten-free diet at each Shake Shack upon request.  Just ask our staff for assistance and they'll be happy to help. Here are some suggestions for... More
January 21, 2015|
AnswerShow all 3 answers
Response from Cris T | Reviewed this property |
I think you've asked the question in the wrong board... Shake Shack is an open air restaurant, no room and no microwaves.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$5 - $20
Lunch, Dinner, Brunch, Late Night
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Reservations, Outdoor Seating, Seating, Accepts Credit Cards
Good for
Kids, Local cuisine, Families with children
Open Hours
8:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
7:30 AM - 10:00 PM
8:30 AM - 10:00 PM
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighborhood: Flatiron District
  • Phone Number: +1 212-889-6600
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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