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Shake Shack

Certificate of Excellence
$$ - $$$
Neighborhood:
Flatiron District
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Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
+1-212-889-6600
Website
Today
11:00 am - 10:30 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 10:30 pm
More Info
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5,842 Reviews from our TripAdvisor Community

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Showing 2,249: English reviews
London, United Kingdom
Level Contributor
10 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

A friend recommended Shake Shack as a must do whilst in New York and we were like yeah whatever it's only a burger. Oh no it's much more, it's the best burger you will ever eat. I wanted to see the flat iron and next day headed there with no idea we had been next to it the night before.... More 

Helpful?
Thank karl_wilberforce
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Myself and my wife visited shake shack whilst staying in New York I had the double barbecue shack burger with fries and a mud pie shake I didn't really rate the crinkle cut fries some were still frozen but the burger and shake Made up for it!!

Helpful?
Thank Paul E
Level Contributor
31 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

Over-hyped, over-priced and not very good. Your money is better spent at any of the bars and restaurants in the neighborhood.

Helpful?
Thank vivienne c
NC
Level Contributor
47 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Great burger, fabulous chocolate shake at reasonable NYC prices. The place was crowded and we ended up outside at 55 degrees so I would try to go earlier next time (before 12) if I wanted to sit.

Helpful?
Thank andrear121
Wetumpka, Alabama
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

I had a great time here. I went with my peers from Madison Preschool for the Mentally Disturbed. After this we had a skydiving contest off of the Rockefeller Center. Loved it! 5/5

Helpful?
Thank JoeyKablonski
Brisbane, Australia
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

My early twenties and late teenage kids and I like to rate our burger experience all around the world and I am very pleased to say that the Shack Shack at Madison Square Gardens has "taken the cake". It was the best tasting burger ever and the fries and ice cream were equally as superb. We have eaten burgers in... More 

Helpful?
Thank Steve B
London, United Kingdom
Level Contributor
135 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Very busy in here, but the paying queue went fairly quickly. And by the time we found a seat the food was ready too so wasn't so bad. Great quality burgers and vanilla shake was delicious. Really enjoyed our lunch here.

Helpful?
Thank Zelie91
New York City, New York
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Stopped with my husband and adult son. They love the shack ! I would love to see a vegetarian option. Very reliable, clean, good price.

Helpful?
Thank edecarmine
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

Pretty good burgers, a little small by my standards, but still tasty. Good date place although the lines can be long, they are pretty fast and fresh.

Helpful?
Thank Ernie R
Buje, Croatia
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Delicious and fresh burgers and French fries :) I'm not really a fast food lover, but this was really good. Colourful and tasty

Helpful?
Thank Tanjanana

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$5 - $20
Cuisine
American, Fast Food
Meals
Brunch, Lunch, Dinner, Late Night
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Seating
Good for
Dining on a budget, Families with children, Local cuisine, Kids
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
11:00 am - 10:30 pm
Saturday
11:00 am - 10:30 pm
Location and Contact Information
  • Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
  • Location: United States  >  New York (NY)  >  New York City>  > Flatiron District
  • Neighborhood: Flatiron District
  • Phone Number: +1-212-889-6600
Description
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shake Shack and other visitors
5 questions
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Frisco, Texas
over a year ago
Central New Jersey
over a year ago

See all questions (5)

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Flatiron District

Neighborhood Profile
Flatiron District
Offering many of the city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets - much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighborhood, Madison Square Park is best known for being home to a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
Explore this neighborhood