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Hard Rock Cafe

1501 Broadway, New York City, NY 10036-5601
+1 212-343-3355
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Certificate of Excellence
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Neighborhoods
Neighborhoods
Overview
  • Excellent35%
  • Very good40%
  • Average17%
  • Poor5%
  • Terrible3%
Travelers talk about
“burger” (535 reviews)
“ribs” (86 reviews)
“times square” (476 reviews)
Open Now
Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1501 Broadway, New York City, NY 10036-5601
All Details
Write a ReviewReviews (8,420)
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1 - 10 of 4,100 reviews

Reviewed 2 days ago

It's New York, it's the Hard Rock Cafe, it;'s bold, brash, loud and what most of the customers want it to be. Food is average but that's not what they come for, the experience, the rush is all there - rock on!

Thank Ronnie S
Restaurant's Favorite
Reviewed September 28, 2018

Our first visit to a Hard Rock outlet despite seeing them all over the world, always thought they were cheap fast food places, wow, how wrong that thought was. Great food, good service with a smile, and full of music memorabilia which gave the restaurant...More

Thank Kevin P
Reviewed 3 days ago

I tend to feel you know what you are going to get in a Hard Rock Cafe and NY is no different. On this occasion my experience was average. There was nothing negative to report, but similarly neither the food or service received was above...More

Thank Jesters_Tear
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Hello, Thank you for taking the time to review your recent experience. We are sorry to hear it was only average. I would like to know more about how we could improve. Please feel free to contact me at newyork.agmops@hardrock.com with more details at your...More

Reviewed 4 days ago

Having had a few bad experiences with branded chain restaurants, I had feared this might be a let-down. But was pleased from the start to end. Given beepers to wait for a seat, only waited 10 mins when told 20, seated in location with good...More

Thank shaun g
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Good day Shaun, Wow, thank you for the awesome review. We are so pleased you and your party enjoyed your experience. We look foreword to seeing you again soon.

Reviewed 5 days ago via mobile

I popped in here for dinner before my broadway show. Walked in and got seated without a wait. The girl serving me was lovely-so cheerful and helpful and kept checking everything was alright for me. Food was amazing too, although I was disappointed I wasn’t...More

Thank kawwwty
hrcnycgm, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Hello there, Thank you so much for the kind words. We hope you enjoyed your Broadway show as much as your Hard Rock experience. We hope you can visit again soon.

Reviewed 1 week ago

I like Hard Rock Cafe all over the world, so the visit was great again. Good burgers, Long Island Ice Tea and service.

Thank Zuz4W
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Good day Zuzana, Thank you so much for all the kind words about our Hard Rock brand. We appreciate you as our guest and we look forward to seeing you again soon at one of our many locations.

Reviewed 1 week ago

How could a rock fan be in New York and not visit the HRC?! For us, it was a dream come true to see the all the displays in person. That was food enough for our souls!

Thank RockGoa
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello There, We are so happy you were blown away about our rock n roll items. It's great to see the food was great too. We hope you can visit again before you leave.

Reviewed 1 week ago

We called in as had never been to a Hard Rock Cafe , so thought where best to sample one than NYC. Good choice of food on the menu , varied and something for everyone. Our waiter was very friendly and helpful.However our first round...More

Thank eve r
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Greetings Eve, It is great to see the staff was friendly and we recooked you food fresh. I am truly sorry it was cold the first time but I'm happy we fixed our mistake. Thank you for taking the time to let u know about...More

Reviewed 1 week ago

We didn't eat here, but the vibe is cool, decor is great with so much nostalgia. Sat in the bar and it is loud, but hey, it is NYC!

Thank mpalmer5770
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Greetings, Thank you for taking the time to review your recent visit to Hard Rock. We are you enjoyed the vibe. We hope you can visit again soon and have some food. It's great too.

Reviewed 1 week ago via mobile

Ate here on our first night in NYC as we fancied a cocktail or two and a bit of music. We had a 30 min wait so went to the bar and our buzzer went off within 25 mins. We were shown to ouf table...More

Thank carolesea56
hrcnycgm, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Good day Carolesea, Thank you so much for all the kind words about your recent visit to Hard Rock Café. We are so happy to see Shaun did an awesome job, and you loved the experience.

Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Ask a question
Questions & Answers
Paul J
November 6, 2018|
AnswerShow all 3 answers
Response from Natalie I | Reviewed this property |
Hi Paul. They only have a background music on the TV screens.
1
Vote
bethanlr
June 19, 2018|
Answer
Response from busconi | Reviewed this property |
$48.00 for the classic hoodie. Go to the NY HRC website and see all apparel under the SHOP tab.
0
Votes
Sharon J
May 5, 2018|
AnswerShow all 4 answers
Response from laurie m | Reviewed this property |
Prices were fine. Food awful. Lots of good places to go, skip it.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$10 - $30
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Buffet, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover
Good for
Large groups, Local cuisine, Special occasions, Bar scene, Kids, Families with children
Open Hours
Sunday
8:00 AM - 12:30 AM
Monday
8:00 AM - 12:30 AM
Tuesday
8:00 AM - 12:30 AM
Wednesday
8:00 AM - 12:30 AM
Thursday
8:00 AM - 12:30 AM
Friday
8:00 AM - 12:30 AM
Saturday
8:00 AM - 12:30 AM
Location and Contact Information
  • Address: 1501 Broadway, New York City, NY 10036-5601
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighborhood: Midtown
  • Phone Number: +1 212-343-3355
Description
HARD ROCK CAFE NEW YORK Est. August 12, 2005 Located in the center of New York City and the heart of Times Square, Hard Rock Cafe New York will rock your senses with tantalizing food and drinks and an awe-inspiring collection of music memorabilia. Times Square, also called the "Crossroads of the World" is the home of the New Year's Eve Ball Drop, Broadway Theatre, Madame Tussauds wax museum, Ripley's Believe It or Not!(R) Times Square, and many other famous attractions. The fun and excitement never stops in NYC and Times Square, and it never stops at Hard Rock Cafe New York. NYC's Dining & Entertainment Destination As one of the city's largest entertainment destinations, Hard Rock Cafe New York features a 708-seat restaurant and a recently opened 1,800-square-foot Rock Shop(R) with authentic Hard Rock merchandise. Furthermore, the cafe boasts a unique outdoor space above the building's historic marquee, where guests can host private parties amid the lights and excitement of Times Square. Surround Yourself with Music's Greats Priceless pieces from legends like The Beatles, Led Zeppelin, Nirvana, Billy Joel, and Elvis Presley grace our cafe walls along with more contemporary items, including stage costumes worn by Madonna and Gwen Stefani. The Times Square cafe also features rock 'n' roll memorabilia from artists with New York ties such as John Lennon, Jimi Hendrix, The Ramones, and Bruce Springsteen.
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