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Shake Shack

49 Grand Central Terminal, Lower Level Dining Concourse, New York City, NY 10017-5622
+1 646-517-5805
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  • Excellent53%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“cheese fries” (42 reviews)
“burger” (383 reviews)
“frozen custard” (13 reviews)
Open Now
7:00 AM - 11:00 PM Hours
American, Fast Food
49 Grand Central Terminal, Lower Level Dining Concourse, New York City, NY 10017-5622
All Details
Write a ReviewReviews (1,639)
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1 - 10 of 644 reviews

Reviewed 2 days ago

A few places to choose from in Grand Central, choose this as it was the cheapest. It did not disappoint. Tasty fresh food great surroundings

Thank Gowermoo
Reviewed 3 days ago via mobile

Friendly service, reasonable prices and a decent sausage (or bacon) and egg breakfast option on the lower dining concourse.

Thank Dave B
Reviewed 4 days ago via mobile

We opted here as there was many people waiting, and you do have to wait. The guy who took our order got is all wrong. Crinkly fries so overpriced, so avoid the, Hot dog very disappointing. Will not use again.

Thank GarethSW
Reviewed 1 week ago via mobile

This hamburger place is so popular that you will end up waiting in line for 10-15 minutes just to place your order. Very good burgers, great lemonade & shakes. Forget the fries, over priced and small amount. Very nice staff. Don't think it's worth the...More

Thank ataglance
Reviewed 1 week ago

My wife and I were visiting my step daughter and her husband who moved to New York last Christmas. Liking Burgers, when my step daughter said these burgers had a reputation of being the best I simply had to try them. We were staying just...More

Reviewed 1 week ago via mobile

This branch is really organized with attentive staff and good service even when its crowded there. Really enjoyed it.

Thank saaaraahss
Reviewed 2 weeks ago

I've had Shake Shack before, and always love their burgers and fries. So I stopped at this one in Grand Central before getting my train home to CT. The food was no fine (no complaints there!), just be warned: in the dining area of the...More

Thank Grace P
Reviewed 3 weeks ago via mobile

This is easily the best fast food burger place around. The burger was so flavoursome and tender and the milkshakes are phenomenal. So much better than in n out or any of the others that get so much praise

Thank marshallht
Reviewed 4 weeks ago via mobile

Very good management of the orders (they provide you a buzzer that will warn you as soon as your order is ready to be picked up), short waiting time, hamburgers are really good and fries as well, overall much better than many other competitors

Thank Modena1967
Reviewed August 11, 2018 via mobile

We ordered two burgers with French fries and soft drinks... I had to try it because you don't find it in many cities... I was disappointed the burger doesn't taste so good... Fries were OK... We waited in a long line to order... It is...More

Thank Issa M
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
June 23, 2017|
AnswerShow all 8 answers
Response from ShakeShackOfficial | Property representative |
Hey there! The Shack is a great spot for both lunch and dinner. Our Grand Central Terminal Shack also has a breakfast menu in the morning!
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$10 - $30
Lunch, Dinner, Late Night
Restaurant features
Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Accepts Credit Cards
Good for
Families with children, Local cuisine, Kids
Open Hours
7:00 AM - 10:30 PM
7:00 AM - 10:30 PM
7:00 AM - 10:30 PM
7:00 AM - 11:00 PM
7:00 AM - 11:00 PM
7:00 AM - 11:30 PM
7:00 AM - 11:00 PM
Location and Contact Information
  • Address: 49 Grand Central Terminal, Lower Level Dining Concourse, New York City, NY 10017-5622
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighborhood: Midtown
  • Phone Number: +1 646-517-5805
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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