We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
American, Bar, Sushi
FEATURES
Gift Cards Available, Reservations, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Live Music, Jazz Bar
Reviews (644)
Filter reviews
491 results
Traveler rating
280
157
32
10
12
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
280
157
32
10
12
Show reviews that mention
All reviews spinach dip ribs sushi steak loaded baked potato fries chicken sandwich bread potatoes hawaiian ribeye fall off the bone park avenue full menu millstone nyc booth
Selected filters
FilterEnglish
Updating list...
Reviewed July 20, 2021 via mobile

Can’t go wrong at Hillstone. Constantly great service and a front desk staff which always goes above and beyond. Would highly suggest going here on your visit. The burger is out of this world and the sushi is a good appetizer to start off any...mail at this consistently Great Restaurant.More

Date of visit: May 2021
Helpful?1  
Reviewed July 4, 2021 via mobile

We enjoyed the experience so much. Service was perfect, food was typical american juicy. The Burger is a blast, the fried chicken sandwich was tasty, the sushi was delicious, the grilled chicken salad and the noddles salad were both fresh and perfect. It’s a bit...dark inside. You need to book. It’s good for a group, kids with a 16yrs old attendant, and couples. They have a bar area where you can enjoy their mixes and your meal.More

Date of visit: July 2021
Helpful?1  
Reviewed June 26, 2021

My friend and I decided to take a day trip to NYC. After walking around for a while we decided to stop for lunch. We first checked out restaurant row to see what our options were, unfortunately there were not many options, likely due to...the pandemic. She has been to the Hillstone on 3rd Ave several time and raved about their food and service so we decided to go to the Park Ave location for lunch. Since we were not on a specific time table we had not made a reservation, there was a 45 minute wait which we did not mind waiting. Once escorted to our table, we order margaritas and the spinach and artichoke dip as an appetizer. Both were very good. For our entrees, my friend ordered the Thai noodle salad and I ordered the crispy chicken sandwich. Her salad looked very tasty which she confirmed was excellent and my chicken sandwich was amazing! The dressed kale put it over the top. The atmosphere and service were great. Kudos to Jasmine who was our server in training. I look forward to my next visit to Hillstone, I will definitely return.More

Date of visit: June 2021
Helpful?
Reviewed May 3, 2021

I have eaten before at this restaurant and have always enjoyed the food and service. So, on a Saturday early evening, our party of two showed up for an early dinner. For starters, we ordered the shrimp cocktail. I must say the shrimp was delicious,...large and fresh, and more like mini-lobsters than shrimps. I know, let's call them 'shrimpsters'. Anyway, excellent and tasty. For the main curse, we had filet mignon cooked medium with house steak sauce (no sauce bearnaise available), accompanied by a rather tasty salad and French fries. Really excellent cook on the steak, which was seasoned to perfection with a great crust on the outside and tender in the center. All washed down with a lovely Purple Hands Freedom pinot noir. Our server, Lindsay C, was very polite, efficient and helpful. The atmosphere is always busy and friendly. The only reason I did not give an excellent review is because the maitre d' on entry was annoying by demanding I take my hat off while indoors. I would have done so anyway. I did not take this personally because she seemed to be giving lots of customers a hard time on entering the venue. Pity that! I would recommend this restaurant to family and friends.More

Date of visit: April 2021
Helpful?1  
Reviewed April 4, 2021

This is easily one of my favorite lunch spots in NYC, and I frequent it often. The food is predictably scrumptious and I have tried most of the items on the menu. I would fault this Hillstone for 2 things: 1) They can't turn your...table fast enough. They bus any plate as soon as you are done and couldn't care less if your fellow diners are still eating. Sadly, I believe they are trained to do this. 2) Even though they have a very nice outdoor dining option, they have closed it. This eliminates business from those of us who would love to eat there, but still do not feel comfortable eating indoors. It's surprising to me that with Covid 19 still so rampant, they would make this business decision. Lastly, Hillstone is certainly not cheap, but I think it is worth it.More

Date of visit: February 2021
Helpful?
Reviewed December 22, 2020

Stopped in for birthday take out. Knew I wanted their ribs but someone in our party had food restrictions so it might not have worked out. The restaurant staff despite being super busy helped us find something suitable and safe. People were friendly and eager...to help. I can’t say enough about their country ribs. I don’t often eat such indulgent foods but, man, those ribs are worth the calories! They are consistently rich and fall-off-the-bone tender. I’ll be back next time I visit NYC.More

Date of visit: December 2020
Helpful?1  
Reviewed October 28, 2020

It was my first return back since Covid shutdown of the city. I had moved away to CA since March, and finally returned to the city because of a worktrip 10+ yrs if coming here, and still never even a slight hickup. Food is always...great, environ too, but service still sets this Hillstone apart from many of the others in their group. I’ve been fairly regular at Honor Bar near my home in Montecito, and compared to this Hillstone, even they come up short. Audrey at the greeting / hostess spot, was both on point and warm and welcoming to not just me, but all whom were also excited to dine on the consecutive days I have been returning. Covid has stressed people out, made em anxious. Even behind her mask, she put us all at ease and kept us engaged for a wonderful experience to come.More

Date of visit: October 2020
Helpful?
Reviewed October 19, 2020

THE only French Dip you should ever eat! Butter! The bread is made in house and is so light, crispy, and flavorful. The meat is finely shaved, and melts an your mouth... oh but wait, there’s more.. there is a mystery ingredient between the meat...and the bread.. it is also delicious. The accoutrements of au jus, horseradish sauce, smoked chipolti mayo are there to slow you down... it will help pace you so you have longer to enjoy the experience, and all taste great on the fries. If that weren’t enough.. this is all done in a beautiful setting; ( outside was white table cloths and small lamps on the tables) inside was booths and cozy ambiance of a men’s club our parents would have felt at home in. Drink their wine! The house Cab is made for them and can be purchased by the glass which is great bc your food would never last long enough for a bottle... The vineyard does have a retail version that can be purchased on line. We came for lunch( after googling best French Dip NYC) and I had the French Dip, my husband had the Spicy Tuna roll which he said was outstanding. He also “cleaned up” my leftovers and the next night we went back again for the French Dip since I woke up thinking about it. Food comes out in less than 10 minutes.. make a reservation. They were fully committed for inside and outside, both lunch and dinner Saturday and Sunday.More

Date of visit: October 2020
Helpful?
Reviewed September 9, 2020

I was here over the Labor Day weekend and didn't know that NYC wasn't allowing indoor dining. The restaurant has tables under the colonnade of the NY Life Insurance building and seating is very limited. Not having visited the restaurant in several years, I didn't...know that they had started taking reservations. We would visit the Third Ave. location more than traveling to this location. When they were Houston's, they had a "no-reservation" policy. Unfortunately, we waited an hour or more to have a late lunch here after visiting a nearby museum. Our server was Sapphire and she was personable and accommodating. We had a great meal.More

Date of visit: September 2020
Helpful?2  
Reviewed April 27, 2020

We would like to take the time to let you know how disappointing our last visit to Hillstone on Park Avenue South in NYC was on 12/26/2019. At the time, we didn't know what was on the horizon, and eating in restaurants would soon be...put on pause indefinitely. It's a shame our last dining experience in the city, had to be this one! We should tell you that we’ve been to this location numerous times in the past 5 years, and have spent thousands of dollars dining here over those years. I've also written 4 previous reviews, with the good and the bad of our experiences. We've always returned, but after this past experience, we will not! We never just walk in, always making reservations. We do this in the hope of things we request, being fulfilled by the restaurant, and hopefully without problems. We like sitting in certain spots, and so usually, this is accommodated. Unfortunately, this time our very simple request for our favorite table, was NOT fulfilled.  No, it was not because the table requested was occupied when we arrived. It was empty, waiting, and we could’ve been seated there easily as the table was open and ready. They said they were cleaning the table which we figured was the one we requested. So we waited. Then while we were walking toward our table that was “ready” we were instead, led to a different table nearby. We made clear this was NOT the table we’d requested to an alleged manager, and pointed out that the one we requested was also vacant at the moment, and we thought THAT ONE waiting for us and ready when we followed her back, but she would not let us have it! We explained we requested it ahead during our reservations, but she wasn't at all interested, and asked us to please have a seat at THIS table and wait for Sydney, who we knew from previous visits.  We should’ve gone and stood by the empty table we requested, but out of respect, we sat down at the table they asked us to wait at, for several minutes until Sydney finally came over. We hoped could straighten out this error in seating. Bad mistake being polite and waiting there. Unfortunately, because Sydney did not get to us fast enough while we were seated waiting for our request again for the table of our choice, another party of 4 like us, who actually walked in AFTER us, without a reservation, or even requesting that table, (let alone planning 3 days ahead of time with follow up, and speaking to several staff members about it), then were seated at the table of OUR choice instead! We were ignored on our request, ignored that we waited patiently, and left waiting at the table we didn’t want. Now it was too late to change as these people had been seated, as if we didn't exist!  Finally when the general manager Sydney came, these 4 people had already been seated for several minutes as we got some lame excuse that they had a baby, and it counted as a 5th person for that table, a table for FOUR? Actually, the table had NO baby I could see, unless it was under the table, just two couples as we were! Meanwhile, the table we DID get is where all the babies and carriages end up as it actually accommodated 6. These are the tables on the right in the back that have a 4 person booth with 2 additional chairs. People rude and thoughtless enough to come in with babies and carriages, are always seated at the type of booth we ended up in, crammed next to other larger parties. All this made NO sense, but that's what we got as frequent long time customers, who specified and was told OK to our request days before we got there! So we wanted the smaller table and were told we didn’t have enough people for a four person booth, as a party of four, and that they “give it to people with babies” which makes NO sense! The table we wanted is at the top of a ramp and stairs on an aisle, where it’s not good for carriages or wheelchairs, as it’s narrow and servers and patrons have to pass! So, no one intelligent would even WANT to seat people with a baby or carriage there. By the way, this restaurant has become overrun with families with children and the more staff caters to them, the more they’re encouraged when they really belong at an Applebee’s and TGI Fridays.     Meanwhile Sydney’s solution was to offer us a table across the way at the top near another group of children, so no thank you. Or even better, we were told we could wait for that just seated party at our requested table to finish, and THEN we could have the table. WHAT?? Wait like 2 hours?? Seriously unbelievable.     Aside from that, we went on with the meal at the table they sat us at, and it ruined everyone's mood as you would expect. The waiter Jesse G, was beyond annoyingly overbearing! Looming every minute over us and extremely exaggerated in his speech and mannerisms, babbling away non stop, frantically hovering over us and saying everything was “lovely” that we ordered while rushing us through our courses asking if we were done constantly. Then he was serving food at different times so no one was eating together. He was taking food away while we were still eating it! He kept scampering back and forth and whisking things in front of our faces from the table. He even left a stain on my handbag as he dripped food on it! He kept appearing to take every little ponzu dish from the sushi, and pouring our wine every time someone took a sip making everyone’s glass even in amounts every second until he got to gleefully get rid of the wine bottle. ( $15 Uncorking fee is preposterous too we might add). Meanwhile not all of us wanted wine refills while others would’ve had more but he kept pouring another tiny drop every minute to each of 4 glasses making every portion "even Steven" which was irritating. Then dealing with him, plus a number of other servers, who also kept coming over to grab every little dish separately while we were trying to eat peacefully. Also, despite my saying very clearly how I wanted my Hawaiian Ribeye steak, it was still not cooked as I requested it extremely blue cold inside and was just regular rare. Back it went.     I had Jesse bring hot water for my own tea bag, but when I wanted to take the tea with me because we were leaving, he refused me a "to go" disposable paper cup for TEA, Stating it’s a law that no one can leave the restaurant with a beverage! What? Anywhere else you go, it’s accommodated. It's TEA, not alcohol! Anywhere we go, from chains like Olive Garden to privately owned restaurants, they're always happy to provide a paper cup and lid for my tea! I think in NYC that there’s obviously millions of folks walking around with a cup of tea, coffee, water, soda ect, but Hillstone has its own law that doesn’t apply in any chains like Starbucks, Dunkin’, coffee shops, and other places who serve beverages or deliver beverages? Just beyond outrageous that I got a million excuses and told they only had a plastic kids cup but can’t have one of those either. This was also echoed by another manager.     The staff was annoying, rude, not a bit accommodating, and unprofessional. We are long time customers, and have written good reviews on the web, but this deserves less than one star if I could. If it was just us, we would’ve walked out, but we had our daughter and her boyfriend who were looking forward to it. When writing to corporate, their response was unbelievably, to find another restaurant, like that's hard? Imagine, with all the restaurants in NYC, this clown says to dine elsewhere. Thanks to Vice President Mr. Brian B., we will be happy not to spend another penny here!   Hillstone is more like ILLstone, because the whole situation made us SICK and TIRED of spending our money here without being appreciated, valued or accommodated in the least! NEVER AGAIN!More

Date of visit: December 2019
Helpful?6  
View more reviews
Best nearby
Best nearby hotelsSee all
Hotel Giraffe by Library Hotel Collection
4,993 reviews
.06 miles away
Royalton Park Avenue
3,126 reviews
.08 miles away
The Mave Hotel
959 reviews
.08 miles away
Park South Hotel
3,157 reviews
.09 miles away
Best nearby restaurantsSee all
Upland
624 reviews
.06 miles away
Atoboy
99 reviews
.05 miles away
Park Avenue Autumn/Winter/Spring/Summer
561 reviews
.06 miles away
Best nearby attractionsSee all
National Museum of Mathematics
370 reviews
.14 miles away
Bread & Tulips
5 reviews
.05 miles away
The Churchill
15 reviews
.06 miles away
Queen Jane Day Spa
11 reviews
.06 miles away
Questions & Answers
Ask a question
Adelaide5000
February 27, 2018|
Answer
Response from RMWalsh | Reviewed this property |
I do not eat gluten, Hillstone as a chain in genera has always been able ot accommodate me. I usually have the wood fire artichoke, a steak , piece of fish, sushi without soy sauce etc. Some salads and meats contain soy but... More
1
Vote
Sarah B
June 7, 2017|
AnswerShow all 2 answers
Response from agnes9971 | Reviewed this property |
These are Hillstone comments regarding kids FAMILY DINING We do not recommend our restaurants for young children. We welcome families but will always be proactive to help in calming children who are overly excited. Many... More
2
Votes
BRC0511
November 13, 2016|
AnswerShow all 3 answers
Response from lleichtman | Reviewed this property |
Large beer menu
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Hillstone

Hillstone is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5