My daughter lives nearby, so I've been here a few times. However, the past time was awful, and I may never be back. My opinion of the place before was O.K. food at a reasonable price and average service. This time the service dropped several...levels. There were four people behind the counter at 4:00 on a Saturday afternoon. In theory, one was specializing in sandwiches and the grill, one focused on salads, and two cashiers. However, the back-up was for the sandwiches. I was 4th in line, and it took no less than 40 minutes to get my food. The issue was no one was helping the poor sandwich guy out. One of the cashiers was yelling at the salad specialist to help -- but unless I'm overestimating the difficulty in putting some meet, cheese, and lettuce and dressing on one half of a roll and slapping the other half on top, the cashier could have helped himself. The food was O.K., but no apology for the delay was forthcoming.
The only reason it's getting two stars instead of one is past experiences that weren't as bad.More