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Shake Shack

366 Columbus Ave, New York City, NY 10024-5109
+1 646-747-8770
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  • Excellent46%
  • Very good38%
  • Average13%
  • Poor2%
  • Terrible1%
Travelers talk about
“burger” (384 reviews)
“fries” (203 reviews)
Closed Now
American, Fast Food
366 Columbus Ave, New York City, NY 10024-5109
All Details
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1 - 10 of 615 reviews

Reviewed 2 days ago

Finally got to try a shake shack burger! The restaurant was clean and taken care of for being what seems to be a busy location. The staff were friendly and efficient. The burger was basic but very good for being from a fast food chain.

Thank ashleylafontaine
Reviewed 2 days ago via mobile

Bit disappointed. Was like a very expensive McFlurry. My child was happy, but then I was the one paying. I just didn’t see where the extra value came from. In fairness my child said that this wasn’t as good as other Shake Shacks visited where...More

Thank SweerSummer
Reviewed 3 days ago

Stopped by for a snack after visiting the Museum of Natural History, and we ordered 2 basic burgers and a drink. Line to order was less than 5 minutes, but then the pager they gave us to alert us when food was ready went off...More

Thank tch77
Reviewed 4 days ago

We were in NYC for first time and we were there by recommendation of a friend. It's not the typical fast food burger restaurant, but a original fast food burger.

Thank Javier P
Reviewed 4 weeks ago

I love it!! So juicy the meat and veg combo just right, first time I had it in NYC and I don't think any burger can beat that!! so yummy, 200 times better than In N Out for sure!! order one just beef with Mushroom,...More

Thank annybbb
Reviewed 4 weeks ago via mobile

We were four people, the burgers were very nice. We had one of the cold, but the service were nice and they make another one without a problem. You can sit by the windows, but there is a nice place to sit downstairs. I felt...More

Thank Andrea J
Reviewed May 1, 2018 via mobile

Shake Shack totally won a well deserved spot in top of my burger places. We tried the classic (1st one one the menu) and some bbq cheddar from the other side of the menu. Both were excellent. I think the only downside I can think...More

Thank Martins M
Reviewed April 15, 2018 via mobile

We stopped here for lunch while visiting the Natural History Museum which is right across the street. My husband, son (5 year old) and I all could not stop raving about how delicious the burger is. Be prepared to wait in line but it is...More

1  Thank Meara S
Reviewed April 6, 2018

We heard about Shake Shack and made a point to visit one on our first night in New York. The guy taking our orders was fantastic, funny and witty. It instantly made this a good experience. The place was super busy and we had a...More

Thank Stefan R
Reviewed April 4, 2018 via mobile

I’ve been to this burger heaven in New York and Tokyo, visiting many times. My reviews are often long and descriptive. Let me make an exception for Shake Shack. Looking for great tasting burgers? This is the one. The only one.

Thank AyiManila
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
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Questions & Answers
Chauntelle M
May 27, 2016|
AnswerShow all 3 answers
Response from calinurse | Reviewed this property |
The Shaje Shack id across the street from the parklije area surrounding the Museum of Natural History. If you walk East through this area, you'll come to Central Patk West, the actual boundary of Central Park. About a 5... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$5 - $20
Lunch, Dinner, Late Night
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Free Wifi, Accepts Credit Cards
Good for
Local cuisine, Families with children, Kids
Open Hours
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
Location and Contact Information
  • Address: 366 Columbus Ave, New York City, NY 10024-5109
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighborhood: Upper West Side
  • Phone Number: +1 646-747-8770
  • E-mail
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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