Service is awful. We reserved 2 weeks in advance. Hey the day of they tell us they have 1 server. Waited 2 hours for dinner. Once food came out it was ICE COLD. We complained about the food and were told “sorry we only have...the one server.” We might be able to give 10% off. We were a group of 18. We there since 5 and at 9pm were still there. Plates were never moved from the table, we had to take our own drink orders. HORRIBLE!! Not going back.More
This waa definitely a cute place as described by some of mt friends. It had a nice adult "vibe". My problem was for every item we first ordered they did not have it. Some of these were their signature items. I had a rather good...size party and we were disappointed Also the servers were not too attentive but they huddled in the corner talking. With all of those things I might consider to go back, with my fingers crossed because I like the vibe.More
Service was helpful and friendly. I had grits with the seafood cakes., It was so good! My friends had the shrimp & grits, the red velvet pancakes with chicken, and the veggie omlette. Everyone enjoyed their meal. It was a great choice for brunch.
We had a great experience! Good Food and Service! We had red velvet pancakes, salmon, braised short ribs, and pasta. It was all very good. I wish that we had room for dessert.
The service and food were impeccable. I travel a lot of work and I will have to say that it is rare when you have excellent service and food that's top-notch. I am looking forward to visiting Chocolat when I come back to NYC.
Food is good. Drinks are weak and expensive. Happy hour is not happy hour! It’s just too expensive. Music was good and a nice vibe.
Amazing service! Fried chicken to die for and hello red velvet pancakes!!! Bottomless mimosa and Bellinis for brunch!!!
I came here with family for a meal one evening, and we were seated at an alcove table with low/mood lighting. The lighting was nice, but it made it harder to read the menus. The food was tasty and the drinks were fantastic. The service...was a bit slow, though - we saw people who had ordered after us, get their food before us, although the waiter kept assuring us that the food was on the way. To be fair, they were very busy the night we went.More
I brought my family here to celebrate graduation and made a reservation on Open Table. Our plans changed and the host adjusted quickly and easily for us. The food was delicious! Everyone was very happy with their meal. The drinks were wonderful, too. (Dark chocolate...martini: I highly recommend!) We did have one off coffee (basically undrinkable), but they quickly made another, which was very good. We signaled the staff when we needed something and someone always responded within moments. The restaurant is as much of New York: busy, well-worn, and everyone (including the staff) is on-the-go. If you know what you are entering, and we did, you will have a fantastic experience. If you enter expecting a 5 star restaurant with the staff who will wait on you hand and foot, then you will be disappointed. Be advised: the restrooms are small. The one closest to the restaurant itself is in the best condition and with good space. If you have mobility issues, you will likely be most comfortable with this particular restroom.More
I will NEVER eat here again. Service was horrible. Food was horrible. Attentiveness was horrible. Glasses were dirty. Mimosas came to us in a dirty glass that had lipstick on it. Food was cold. Manager never came to speak to me regarding the service level...when I complained. Made reservations for 20 people for 11am. They had no idea what to do with us, did not prepare for our arrival at all. Do not eat here. They get zero reviews from me.More
