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Serafina at The Time Hotel

$$$
Neighborhood:
Midtown
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224 West 49th Street, New York City, NY 10019 (Between Broadway and 8th Avenue)
2122471000
Website
Today
7:00 am - 11:00 pm
Open now
All hours
Hours:
Sun - Mon 7:00 am - 11:00 pm
Tue - Sat 7:00 am - 12:00 am
More Info
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319 Reviews from our TripAdvisor Community

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Showing 172: English reviews
McAllen, Texas
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was our 2nd visit to Serafina's but our first at the Time Hotel. We had a great experience last time at the one by Park Ave and this was no exception. Although it is located in the hotel, you can access the restaurant through a separate entrance. We had a very early lunch as we were going to catch... More 

Helpful?
1 Thank avlau1
Andrew S, Manager at Serafina at The Time Hotel, responded to this review

Hi avlau1, I cannot agree more about the Margherita Pizza, as one a day keeps the doctor away! Also, thank you very much for taking the time to write such a nice and detailed review. We encourage you to try all the Serafina locations that you can and we certainly invite you back for another great experience at The Time... More 

Perth, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Food was absolutely delicious! I ordered more the next day and would recommend this restaurant to anyone in NYC for a great, great place to eat. I will definitely return here on my next visit!

Helpful?
1 Thank carolyn20162016
Andrew S, Manager at Serafina at The Time Hotel, responded to this review

Hi Carolyn, Your review is one of the greatest compliments we can receive! Thank you for taking the time to express your great experience with us. The fact that we can expect you back at Serafina and the Time Hotel all the way from Perth, Australia, is truly incredible. Chef takes a lot of pride in ensuring each and every... More 

Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My granddaughter and I spent a week at the Time Hotel. The food from Serafina is SO fresh, SO delicious, I felt like I was in Italy. Exquisite!

Helpful?
1 Thank joan b
Andrew S, Manager at Serafina at The Time Hotel, responded to this review

Hi Joan, Thank you for your very kind review. Chef and the Serafina brand take a lot of pride in the freshness and quality of the ingredients served, just as they do in Italy. We are very happy you enjoyed your experience at the Time Hotel and Serafina. Please come back for another week sometime real soon! Best, Andrew Axelrad More 

Los Angeles, California
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 19, 2016

Do try pizza from their Wood oven. We sat on a table close to the chef and watched him hand roll the dough. Made fresh right in front of us; we were even able to customize it.

Helpful?
2 Thank S8334GXag
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 4, 2016

Wonderful , good value food of an high standard. Nice atmosphere, busy during the night due to the nearby theatres. But amazing friendly staff!!

Helpful?
1 Thank Michelle G
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 26, 2016 via mobile

We were kindly shown to a table by a young lady at the desk (thank you) but then met our server which we experianced a rude initial welcome followed by asking us for i.d! After that he changed his tune and decided to be nice to us. Food was good, one of the orders was wrong but then corrected. Going... More 

Helpful?
1 Thank Sunnyworldtravel
Gabrielle A, Manager at Serafina at The Time Hotel, responded to this review

Hi Sunnyworldtravel, Thank you for taking the time to share your feedback with us and I appreciate that you brought this to our attention. I would like to extend my sincerest apologies for the issues that you have experienced with Serafina. By State law, we are required to check ID of anyone who appears to under 30 years of age.... More 

Lexington, South Carolina
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2016

Myself along with my cousin and a friend were treated this great place after seeing An American in Paris. The food was yummy and excellent. It was a very nice restaurant and I enjoyed my first time visit to it.

Helpful?
1 Thank pontiacgirl815
Gabrielle A, Manager at Serafina at The Time Hotel, responded to this review

Hi Pontiacgirl815, We appreciate your positive feedback from your experience with us. We are very thrilled to hear that you enjoyed your food, and your overall experience and hope you are able to return again soon. You can contact me directly at gaveria@legrandeny.com and we'll make sure you'd be taken care of on your next visit. Best, Gabrielle Averia More 

Shawnee
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2016 via mobile

The food was good, service was okay at best, it's way too loud. I mean I'm used to loud restaurants in NY , you couldn't have a conversation during dinner it was so loud.

Helpful?
Thank Ciderhouse95
Level Contributor
35 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 17, 2016

I have visited several Serafinas before and I must say this location surprised me in a good way. We went with the three kids and everyone left happy. We shared a capresse salad which was very good, pizzas and pastas were great. I recommend it for sure.

Helpful?
1 Thank Gianina P
Gabrielle A, Manager at Serafina at The Time Hotel, responded to this review

Hi Gianina! Thank you so much for your positive review! I'm very thrilled to hear that we stood out from the other locations that you usually go to. Guest satisfaction is our number one priority and it is great that we succeeded. The caprese salad has always been my favourite from the salad options, as well as our signature dish,... More 

Erie, Pennsylvania
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 28, 2016

Stopped in for a pizza and some wine before the theater and sat at the bar. The bartender was very efficient and a really nice guy. He talked and joked with us and we had a really nice time.

Helpful?
1 Thank JOSIEG187
Gabrielle A, Manager at Serafina at The Time Hotel, responded to this review

Hi Josie, Thank you for your positive feedback and your wonderful compliments to our bartender. We have our usual bartender that works in the evenings so I'll definitely pass your word and give him a tap in the back for doing a good job! I'm glad you had a good time and you enjoyed your experience with us and we... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$25 - $50
Cuisine
Italian, Pizza
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Takeout, Wheelchair Accessible, Free Wifi
Dining Style
Casual Elegant
Good for
Business meetings, Families with children, Romantic
Open Hours
Sunday
7:00 am - 11:00 pm
Monday
7:00 am - 11:00 pm
Tuesday
7:00 am - 12:00 am
Wednesday
7:00 am - 12:00 am
Thursday
7:00 am - 12:00 am
Friday
7:00 am - 12:00 am
Saturday
7:00 am - 12:00 am
Location and Contact Information
  • Address: 224 West 49th Street, New York City, NY 10019
    (Between Broadway and 8th Avenue)
  • Location: United States  >  New York (NY)  >  New York City>  > Midtown
  • Neighborhood: Midtown
  • Phone Number: 2122471000
  • This restaurant is at The Time New York
Description
Serafina takes a very honest approach to Northern Italian food with only the highest quality ingredients. Serafina's Fabulous Pizza delights diners with a simplicity of recipe execution combined with creative and original Italian dishes.

Questions & Answers

Questions? Get answers from Serafina at The Time Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood