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Reserve a Table
2
Thu, 8/13
8:00 PM

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Mexican
FEATURES
Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (360)
Filter reviews
338 results
Traveler rating
131
94
68
29
16
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
131
94
68
29
16
Show reviews that mention
All reviews brunch enchiladas chips and salsa taco rice beef hacienda hotel mexican food outdoor patio great restaurant happy hour margaritas bw cantina pitcher
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Reviewed July 4, 2020 via mobile

This was a great lunch. Food was good. They don't mind if you share a plate. We stayed at best western and had complimentary drinks from the hotel. The staff was very friendly. The view was the best.

Date of visit: July 2020
Helpful?
Reviewed June 15, 2020

Excellent mexican restaurant. Full bar & drinks are nice and strong. Beautiful patios with views of San Diego from the hillside location. Great access for guests staying at the Hacienda Hotel--very convenient. Generous portions. Overall a lovely experience. So easy to come here to eat...More

Date of visit: June 2020
Helpful?
Reviewed June 1, 2020

Credit Fraud! Dishonest employees, terrible food, horrible customer service, watered down drinks, no follow through, no acknowledgements, take your business elsewhere! My husband and I received their house margaritas and a deep fried ice cream. I paid with a credit card that we gave to...More

Date of visit: May 2020
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Reviewed March 11, 2020 via mobile

Great atmosphere, excellent steak fajitas and large margaritas! The service was very fast and we had a large group of 15. The prices were reasonable too. I’ll definitely go back.

Date of visit: March 2020
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Reviewed February 29, 2020

We live 1.5 miles away and have eaten at all the other old town restaurants. This was the worst food and drink we have experienced to date. The margaritas were terrible, the food was greasy and bland, the salsa was mediocre at best, and the...More

Date of visit: March 2020
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Reviewed February 29, 2020 via mobile

I stayed at the Hacienda hotel and got breakfast, dinner and a drink included with the room. The first night I had the tortilla soup, which was ok and the tequila noir margarita. They make their own mix and it was super sour. I couldn’t...More

Date of visit: February 2020
Helpful?1  
Reviewed February 18, 2020 via mobile

We ate lunch here when we booked into The Best Western Hacienda in Old town. The view is amazing and the ambiance was very nice on an outdoor patio. We shared a dish of enchiladas and the waiter was excellent. When I told him I...More

Date of visit: February 2020
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Reviewed February 16, 2020

This restaurant has amazing views! The service is excellent and the food is good. We were a bit disappointed with the breakfast buffet - average at best. Suggest to order from the menu instead.

Date of visit: February 2020
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Reviewed February 15, 2020 via mobile

Great location, has a nice view to downtown San Diego and mission bay. Street parking available. Restaurant wasn’t very clean. Service was poor, our waiter was handsome and apologetic but forgot to place our order, took long to just get our drinks and didn’t come...More

Date of visit: February 2020
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Reviewed February 14, 2020 via mobile

We were recommended this place by out driver from old trolley tour pf San Diego, and in fact it was a pleasant find. Thia place is family friendly, we have got a table straight away. Our waitress was very nice. We did not do much...More

Date of visit: February 2020
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Questions & Answers
Ask a question
862beverlyg
December 2, 2018|
AnswerShow all 2 answers
Response from Scott S | Property representative |
It is depending on the reservation type. Please contact the Best Western PLUS Hacienda Hotel to inquire about the specifics as they set the policy. 1-800-888-1991 Have a great day Scott.
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