We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Reserve a table
2
Tue, 5/24
8:00 PM

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Southwestern
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features, about
Reviews (368)
Filter reviews
346 results
Traveler rating
133
95
71
31
16
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
133
95
71
31
16
Show reviews that mention
All reviews brunch fajitas chicken margaritas salsa
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed March 2, 2022 via mobile

Our group(Federally Employed Women) we’re in town for a meeting. The locals suggested we go to the Tequila Factory for drinks and dinner. We had a large party of over 20. The restaurant staff did an excellent job accommodating us. The prices were reasonable and...the food and drinks were delicious!More

Date of visit: February 2022
Helpful?
Reviewed November 15, 2021

We came for an after-wedding brunch. The decor and the views are beautiful. The food on the buffet was delicious. My only disappointment was that the guacamole was INCREDIBLY spicy!!! Soooo spicy!

Date of visit: November 2021
Helpful?
Reviewed November 1, 2021

Walking a few hundred feet up the hill from down town Old Town sits the Old Town Tequila Factory Restaurant. The views are about the only thing we enjoyed about this place. The chips and salsa were ok, but the food was very bland and...had no taste. It was pretty much standard frozen/re-heated "Mexican Fare" Nothing made from scratch for sure. There are other spots in town we wish we would have tried for our first visit. Avoid the hike up the hill. You'll thank us.More

Date of visit: October 2021
Helpful?
Reviewed October 11, 2021 via mobile

I feel bad giving a bad review but the food we ordered was not very good. The guacamole was very disappointing. I have never ordered guacamole and had it taste bad until this place. Our main entree was exactly the same. Bland and not a...good taste. Maybe others have had a better experience. I was told it is authentic Mexican food and maybe that is it and I am just not use to eating authentic. Would not go back to this place to eat.More

Date of visit: October 2021
Helpful?
Reviewed July 24, 2021 via mobile

Visited this restaurant as we were staying at the adjoining hotel. The margaritas were tiny and not very good (served in a rocks glass), and pretty much everyone at the table agreed the food was pretty bland. I did enjoy sitting outside and having the...city view, but I’m disappointed I wasted a night of dinner here when San Diego has so much to offer when it comes to Mexican cuisine.More

Date of visit: July 2021
Helpful?
Reviewed May 2, 2021

We were disappointed in this restaurant and expected better from an Old Town eatery! Three of us had the fajitas - mine was skirt steak (overdone, after I asked for medium rare!), my husband's was shrimp (tasteless) and the third person had steak, shrimp and...chicken (also disappointing). Our margaritas were touted as "famous" and they were small and plain! No flavored margaritas, as in most restaurants in Old Town. The food is just so so, nothing to rave about. The view is great, but that's about all. At least there is free on-site parking, a rarity in Old Town. We won't be back to this restaurant - there are too many other great restaurants in Old Town.More

Date of visit: May 2021
Helpful?1  
Reviewed April 20, 2021

There are a handful of amazing Mexican places in Old Town and this needs to be included in the list. Many don't realize this one is even there because it is not on the walking tracks of Old Town like others are. Find it. It...will be worth it.More

Date of visit: April 2021
Helpful?1  
Reviewed October 19, 2020

We stayed at the Best Western Plus Hacienda Hotel in Old Town which is part of the Tequila Factory Restaurant property. While we enjoyed the hotel, we did not enjoy the TFR. While sitting near the bar having drinks, the music that was playing had...continuous foul language; m-f'n, etc. They changed the music when I brought it to their attention. Then, one of the kitchen staff walks to the bar handing the bartender something, and says $hit loudly. Classy joint.More

Date of visit: March 2020
Helpful?3  
X9768TUscotts, General Manager at Old Town Tequila Factory Restaurant & Cantina, responded to this reviewResponded October 22, 2020

Thank you for taking the time to let us know about your experience at the Old Town Tequila Factory Restaurant and Cantina. Please accept our sincerest apology for the inappropriate music. First and foremost, please know that the music you described is not acceptable anywhere...More

Reviewed July 4, 2020 via mobile

This was a great lunch. Food was good. They don't mind if you share a plate. We stayed at best western and had complimentary drinks from the hotel. The staff was very friendly. The view was the best.

Date of visit: July 2020
Helpful?2  
Reviewed June 15, 2020

Excellent mexican restaurant. Full bar & drinks are nice and strong. Beautiful patios with views of San Diego from the hillside location. Great access for guests staying at the Hacienda Hotel--very convenient. Generous portions. Overall a lovely experience. So easy to come here to eat...when stay at the hotel and then have some much more time to explore San Diego, instead of driving around for dining :-)More

Date of visit: June 2020
Helpful?3  
Reviewed June 1, 2020

Credit Fraud! Dishonest employees, terrible food, horrible customer service, watered down drinks, no follow through, no acknowledgements, take your business elsewhere! My husband and I received their house margaritas and a deep fried ice cream. I paid with a credit card that we gave to...the waiter. He left, came back with the receipt, and 12hrs later our card was being charged some $300+ for a transaction. I have our credit Statement to show this was the only place we used our credit card because we just arrived in San Diego. We will never go to this place again! 05/31/2020 07:30PM: check number 1190: table 11/1: server 2033 FernandoMore

Date of visit: May 2020
Helpful?2  
Reviewed March 11, 2020 via mobile

Great atmosphere, excellent steak fajitas and large margaritas! The service was very fast and we had a large group of 15. The prices were reasonable too. I’ll definitely go back.

Date of visit: March 2020
Helpful?
Reviewed February 29, 2020

We live 1.5 miles away and have eaten at all the other old town restaurants. This was the worst food and drink we have experienced to date. The margaritas were terrible, the food was greasy and bland, the salsa was mediocre at best, and the...service was the some of the slowest we have experienced. I am really not a hater.... BUT I hated this place. Total Tourist Trap!!More

Date of visit: March 2020
Helpful?1  
Reviewed February 29, 2020 via mobile

I stayed at the Hacienda hotel and got breakfast, dinner and a drink included with the room. The first night I had the tortilla soup, which was ok and the tequila noir margarita. They make their own mix and it was super sour. I couldn’t...taste the tequila and I didn’t think they would let me try something else. They did let me switch to a Moscow mule, which was also sour, but I drank. The breakfast was good, but they ran out of coffee cups and it took forever to get them. Lunch was good. I ordered seafood enchiladas off the regular menu. The last night was excellent. I stuck to vodka and diet and shocktops. They have a nice outside area where we hung out for a while, next to the fire.More

Date of visit: February 2020
Helpful?1  
Reviewed February 18, 2020 via mobile

We ate lunch here when we booked into The Best Western Hacienda in Old town. The view is amazing and the ambiance was very nice on an outdoor patio. We shared a dish of enchiladas and the waiter was excellent. When I told him I...was celiac- before ordering- he spoke to the chef and a few adaptations were made. We loved our meal! BUT when we returned later during happy hour we had to eat in the bar because the restaurant was closed. They had specific food and the waitress knew nothing about the food. When I asked if the tacos were gluten free she went into the kitchen and came out saying, “yes, all the tacos have cheese”. So for sure we didn’t eat there again. If you are celiac, make sure you can talk to the chef.More

Date of visit: February 2020
Helpful?2  
View more reviews
Best nearby
Best nearby hotelsSee all
Best Western Plus Hacienda Hotel Old Town
2,680 reviews
.04 miles away
Courtyard by Marriott San Diego Old Town
265 reviews
.23 miles away
Western Inn Old Town
418 reviews
.25 miles away
Comfort Inn San Diego Old Town
1,074 reviews
.27 miles away
Best nearby restaurantsSee all
Harney Sushi
423 reviews
.13 miles away
Miguel's Cocina
670 reviews
.07 miles away
Old Town Saloon
12 reviews
.08 miles away
Old Town Root Beer Company
10 reviews
.10 miles away
Best nearby attractionsSee all
Old Town Model Railroad Depot
190 reviews
.11 miles away
Mormon Battalion Historic Site
1,018 reviews
.08 miles away
Sheriff's Museum
78 reviews
.15 miles away
Whaley House Museum
356 reviews
.06 miles away
Questions & Answers
Ask a question
862beverlyg
December 2, 2018|
AnswerShow all 2 answers
Response from Scott S | Property representative |
It is depending on the reservation type. Please contact the Best Western PLUS Hacienda Hotel to inquire about the specifics as they set the policy. 1-800-888-1991 Have a great day Scott.
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Old Town Tequila Factory Restaurant & Cantina

Yes, Old Town Tequila Factory Restaurant & Cantina offers takeout services.

Old Town Tequila Factory Restaurant & Cantina is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5