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Hard Rock Cafe

22 Clinton St, Boston, MA 02109-1500
+1 617-424-7625
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Neighborhoods
Neighborhoods
Overview
  • Excellent25%
  • Very good38%
  • Average23%
  • Poor7%
  • Terrible7%
Travelers talk about
“burger” (75 reviews)
“club sandwich” (7 reviews)
“pulled pork” (8 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
22 Clinton St, Boston, MA 02109-1500
All Details
Write a ReviewReviews (826)
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1 - 10 of 590 reviews

Reviewed 2 weeks ago

Slow service, cold food and worst of all: mice running around in the restaurant. One of my worst dinner experiences every.More

Date of visit: October 2018
1  Thank frederik_j8
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Frederik, we are very sorry to hear about your experience here. We can assure you that we have taken all necessary steps to not have any critters running around. I would love to invite you back to dinner to change your outlook on our location....More

Restaurant's Favorite
Reviewed July 29, 2018

As I wrote several times, I am a fan of HRCs, nonetheless, this one is special. Huge, with the great ambience, interesting memorabilia, great staff. Worth visiting.

Date of visit: August 2017
Thank Stanislaw1972
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded August 2, 2018

Stan, thank you so much for the positive review, we are glad your enjoyed our Boston location, hope to see you soon!

Reviewed 3 weeks ago via mobile

We were disappointed with the hard rock Boston. We came here off the back of visiting hard rock cafes in London, Dubai, Barcelona, Berlin and Phuket all very memorable. Right from enetering we were disappointed. We were greeted by someone clearly under the influence, he...More

Date of visit: December 2018
Thank Simonhayley86
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

I am very sorry that you had a disappointing experience here with us at Hard Rock Boston. I can assure you we will continue to work on our steps of service, and continue to bring the atmosphere up! I do hope you continue to travel...More

Reviewed 3 weeks ago via mobile

Horrible experience. We had different menus and the food my older children wanted was “not on the recent menu”. Very expensive dinner. Drinks were forgotten and when came to table were very very weak. Waitress said they were short staffed. Table we sat at was...More

Date of visit: December 2018
Thank GlobeTrotting45276
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

We are sorry about your recent experience with us at our Cafe. I want to assure you we will work on our steps of service, proper scheduling, and time of service. In regards to seating please let us know if you ever decide to come...More

Reviewed 3 weeks ago

I enjoy visiting Hard Rock cafes when travelling, so I had to visit Hard Rock Boston. The visited the restaurant without a reservation, but we were able to eat at the bar. I ordered the rack of ribs and fries. I had a bit of...More

Date of visit: May 2018
Thank RatherBeInZermatt
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you for your review! We are glad you enjoyed your time here with us! Hope to see you soon

Reviewed December 10, 2018

Once again, staff not friendly if dining solo. Tables with misbehaving kids. Food was good, not amazing. Definitely a no for a return visit.

Date of visit: December 2018
Thank DarieM
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded December 14, 2018

Hi Darie, I am sorry to hear that my staff was not friendly. I will uitlize this review to train my team better. Let me know the next time you are in the area.

Reviewed December 9, 2018 via mobile

Pretty standard in terms of Hard Rock Cafes. We got out of the Bruins game on Saturday and needed some more alcohol, the Black Rose was packed, and this place was open till midnight. Nice enough, nothing special but exactly as you would expect for...More

Date of visit: December 2018
Thank Spidermonkeyfx
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded December 14, 2018

Hi Spidermonkey thank you for the review of our restaurant. Thanks for coming in!

Reviewed December 6, 2018 via mobile

We have been to many HRCs - this has put us off a bit - it’s not the fault of the staff but at 8pm on a Wednesday there was virtually nobody there - as a result the atmosphere was non existent. The server was...More

Date of visit: December 2018
Thank Northamptonmark
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded December 14, 2018

Hi its a slow time of the year for us, Sorry it did not have the atmosphere that you wanted. We are busy on the weekend and check online for our shows coming up!

Reviewed November 22, 2018 via mobile

Loved the food and memorabilia but mist of the videos played were rap. Yuck. I doubt that most of the clientele wanted to hear that.

Date of visit: November 2018
Thank lakeladynh
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded November 24, 2018

Hi I'ms sorry to hear this. We try to mix it up as much as possible. Next time you are in you can request what ever you want on our AVDJ.

Reviewed November 18, 2018

While I was up in Boston on a business trip one night I had decided to go to the "Hard Rock Cafe". I had to go because I have been to Hard Rock Cafe's all over the world and I have an extensive collection of...More

Date of visit: November 2018
Thank RayTomsRiver
Alex S, Manager at Hard Rock Cafe, responded to this reviewResponded November 24, 2018

Wow Ray, thank you so much for your review of our place!! I can see that you are truly a hard rocker! We thank you for coming in to visit us and let me know if there are any issues with the T shirt. Hope...More

Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
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Ask a question
Questions & Answers
wap i
November 28, 2016|
AnswerShow all 9 answers
Response from Alex S | Property representative |
Hard Rock Cafe Boston's current Local Legendary Burger is a "Short Rib Burger". Classic 8oz Burger Patty topped with short rib, aged cheddar cheese, lettuce, tomato and garlic aioli on a brioche bun.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$30
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Outdoor Seating, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Kids, Families with children, Bar scene, Large groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 22 Clinton St, Boston, MA 02109-1500
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 617-424-7625
  • E-mail
Description
Hard Rock Cafe Boston is situated in the vibrant Faneuil Hall area, the city's largest entertainment district. We are just a few minutes' walk from iconic locations, including the historic Faneuil Hall Marketplace, The Paul Revere House, and the New England Holocaust Museum. Hard Rock Cafe Boston boasts over 16,000-square feet of space, including a 514-seat restaurant, our Cavern Club featuring live music and special events, and a Rock Shop® offering iconic and collectible merchandise. Our expansive menu features classic items, such as our juicy Legendary® Burger, as well as locally inspired entrees, all of which are made fresh and in-house. Whether you are looking for a tasty dinner with the family or a thrilling night out with friends, you are sure to find something to please every palate at our Boston cafe. Hard Rock Cafe Boston provides a lively, welcoming atmosphere and exceptional service. Music lovers will fall in love with our living museum of music history.
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