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The Palm

#331 of 2,379 Restaurants in Boston
Certificate of Excellence
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1 International Pl, Boston, MA 02110-2602 (High St. and Oliver St.)
+1 617-867-9292
5:00 pm - 9:00 pm
Closed now
See all hours
Sun 5:00 pm - 9:00 pm
Mon - Fri 11:00 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
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213 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Boston, Massachusetts
Level Contributor
70 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

Ever have a dinner where most everything was bad? We went to the palm before an event at the Wang Center and were in a rush. Everything we ordered was below average or worse. Shrimp cocktail was fishy, salads were made wrong and different from usual, Steak was fatty, tough, salty and sized small, too (as was the lobster tail,... More 

Thank ObjectiveRater
Management response:

Hello, This makes me terribly upset to hear. I would really love to chat privately and gather some more information on this for our improvement of course. Would you mind contacting me at JZeff@ThePalm.com so we can chat a little bit more? Thank you so much for taking the time to write this and I look forward to discussing. Jamie... More 

Nashville, Tennessee
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We walked across the street from the Intercontinental Hotel in Boston in a near blizzard to enjoy the war,the new hospitality of The Palm. We were not disappointed. I soaring wood ceiling bout three stories high with columns and wood paneling all around made it grand. Same menu as other Palms but an extraordinary wait staff warmed our day.

Thank JMasonNashville
Management response:

So happy to hear this! We look forward to serving you again soon! Jamie Zeff General Manager More 

Westport, Connecticut
Level Contributor
123 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Imported Buffalo Mozzarella, Tuna Tar Tar, Spinach with oil and garlic, The greatest NY Steak, the BEST chocolate cake and Key lime pie. Taste Texture Quality and waiters that are funny, engaging and profesional make for a perfect enjoyable memorable time.

Thank robert c
Management response:

Robert, Thanks so much for the great review.. Please say hello next time you are in so I may thank you personally! Jamie Zeff General Manager More 

Level Contributor
52 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Went here after closing on a new house in Boston. This is always a great meal. I had the Wagu beef and the thick cut bacon. Can't go wrong with BACON.

Thank mess_axp
Management response:

Thank You so much for this!! Cannot go wrong with Bacon EVER. Please say hello next time you are in so I may Thank you personally! Jamie Zeff General Manager More 

Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The Palm has a great location but I'm not a fan of the food. The salads are average at best and overall food is just ok. It also bugs me that they don't give you any sides with the lunch. Not a lot of choices for a business lunch but I don't put this high up on my list.

Thank Kurt S
Management response:

Hello Kurt, Thanks So much for the review, I would love to get some more feedback if you would e-mail me at JZeff@ThePalm.com so we can chat some more.. Thank You, Jamie Zeff More 

Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I went with a group of four friends who have had the Palm on our "let's go there" list for several years. We booked a few weeks out and were excited about our evening. Because we were also going to a play we reserved for 5:30. We arrived and there were no table takens and yet we were led to... More 

Thank PENNTraveler12EHS
Management response:

Hello, Thank You so much for this review. While you provided some great feedback on some of the things we do great, it certainly dissapoints me you where not blown away. If you could contact me at JZeff@ThePalm.com I would love to chat some more.. Thanks so Much, Jamie Zeff General Manager More 

New York City, New York
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Used to love the atmosphere and the food when it was still in the Westin Hotel The new space is somewhat awkward .My daughters friend had to send her steak back twice since they made it very well done.We had finished eating by the time that they brought it back.They did not charge us for it.The meal was pleasant because... More 

Thank spanish1967
Level Contributor
18 reviews
10 restaurant reviews
5 of 5 bubbles Reviewed January 7, 2017

We had take out here and it was very good. We tried the chicken parmigiana and the crab cakes and both were delicious. The bread was also awesome. The price is high though, but it’s worth it. Net time we will try the dessert.

Thank Jasmin G
Level Contributor
200 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed December 18, 2016 via mobile

I had the lobster bisque and while it did contain real lobster, it was a bit on the low side IMO! It was delicious! A bit crowded around lunch time. Parking can be had, however, Uber/Lyft and the T are good options also!

Thank SGcvn69
Level Contributor
23 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 5, 2016 via mobile

Been a few times. Wasn't a huge fan. Portions certainly aren't worth the price.. or the wait. Everything always seems to take way longer than it should. Service is meh. Everything is just meh.

Thank Lindsey S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
$25 - $100
American, Italian, Steakhouse, Seafood, Gluten Free Options
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Private Dining, Valet Parking, Full Bar
Dining Style
Casual Elegant
Good for
Romantic, Business meetings, Large groups, Bar scene, Special occasions
Open Hours
5:00 pm - 9:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: 1 International Pl, Boston, MA 02110-2602
    (High St. and Oliver St.)
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 617-867-9292
The Palm Boston is moving! Our Westin Copley Place location is closing 12/31/11 but look for our new location to open in late 2012. Follow us on Facebook for the latest updates on the new Palm Boston: http://www.facebook.com/PalmRestaurant

For over 85 years Palm Restaurant has been renowned for its aged USDA prime steaks, jumbo Nova Scotia lobsters, Italian entrees, warm smiles, outstanding service and an atmosphere like nowhere else.

But there’s more to Palm Restaurant - there’s that certain something special. The Palm Restaurant has it, and once you get it, you just can’t get enough. It’s a hearty handshake, a sea of conversation and laughter, a panorama of caricatures and character. It’s your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Experience The Palm Restaurant ...The Classic American Steak House.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm and other visitors
4 questions
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Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighborhood Profile
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
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