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The Palm

#320 of 2,348 Restaurants in Boston
Certificate of Excellence
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One International Place, Boston, MA 02110 (High St. and Oliver St.)
(617) 867-9292
11:00 am - 11:00 pm
Open now
All hours
Sun 5:00 pm - 9:00 pm
Mon - Fri 11:00 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
More Info
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188 Reviews from our TripAdvisor Community

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Time of year
Showing 184: English reviews
Boston, Massachusetts
1 review
3 of 5 stars Reviewed today NEW

Good service, just a lunch, menu, was seated near a work station. Whatever was in the lobster roll was spicy, couldn't really taste the lobster. $$$, next time will try the steak, which was pricy for lunch time

Thank phillipsray2016
Hingham, MA, USA
Level Contributor
84 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Have been here before. The food is Boston-standard (your truly, an Italian, is not impressed), but the place is attractive and well-decorated. The menu is, in true New England fashion, pretty similar to everybody else's. The purpose of my note, though, is not about describing the fried calamari or the filet mignon. It is about something else, a rare gesture... More 

Thank Michele489
Level Contributor
345 reviews
231 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I've been to The Palm in NYC and Philadelphia. This one stands out for poor service. Location and ambience is good. Steak and appetizers were great. But service was horrible. For the prices they charge, you expect much more - slow, rude, forgetful ... Horrible.

Thank mcsc-squared
Worcester, Massachusetts
Level Contributor
334 reviews
242 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed June 19, 2016

We were in Boston for day and went to Palm for dinner. General manager Brian was at door along with Catherine. Had an Open table reservation and were seated promptly at the table we requested. While Brian was seating us our server Stephanie came over and introduced herself and her assistant John came by shortly after. We ordered a Manhattan... More 

1 Thank DickandPaulineP
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2016

The service was excellent but the food was below average, we had steak that was ok, have had much better, especially at this price, salad was again ok, potatoes ok spinach was terrible with a wired aftertaste

1 Thank Aunt H
Jacksonville, Florida
Level Contributor
141 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 28, 2016

This was my second choice restaurant when I found I could not get a table at Legal Sea Foods Harbor side. Having set my heart on a piece of rare seared Ahi Tuna, I was delighted when they served the best piece of tuna I'd ever eaten. Not cheap, but the quality of the food was absolutely tip-top.

Thank rowley32256
Level Contributor
333 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 284 helpful votes
3 of 5 stars Reviewed May 24, 2016

Conveniently located on the street level of 1 International Place. The setting, soaring ceilings and glass, could be contemporary but, instead, the furnishings, menu and service are quite traditional. This restaurant doesn't know quite what it wants to be. It's not as good as the Capital Grille for steaks and it's nowhere near the Union Oyster House for atmosphere. The... More 

1 Thank spencerusa
Boston, Massachusetts
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 3, 2016 credit card Amex Card Member Review

Good food, with a pleasant atmosphere and excellent service. There was a bustling after work crowd but not noisy enough to inconvenience the dining room. Food is excellent, as expected. The service is professional without being stuffy.

Thank deblog
Boston, Massachusetts
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2016 via mobile

After going Trying to decide between a few restaurants we frequent in the city, we decided on going to The Palm. Not a good choice:( 3 out of the 6 of us had to send the steaks back...asked for med plus and it came out medium rare. The Brussels sprouts and the spinach sides were terrible. The calamari was the... More 

1 Thank mmcbascon
Level Contributor
32 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 21, 2016 via mobile

Great wine selection. The lobster bisque had very little flavor and what flavor it did have was not that great. The large filet was perfectly cooked and very flavorful. However I had a side of peppercorn sauce and it was perhaps the worst peppercorn sauce I have ever had. The creamed spinach was delicious and I liked the potatoes.

1 Thank BoscoHouston

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Average prices
$25 - $100
American, Italian, Steakhouse, Seafood, Gluten Free
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Private Dining, Valet Parking, Full Bar
Dining Style
Casual Elegant
Good for
Bar scene, Large groups, Business meetings, Romantic
Open Hours
5:00 pm - 9:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: One International Place, Boston, MA 02110
    (High St. and Oliver St.)
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: (617) 867-9292
The Palm Boston is moving! Our Westin Copley Place location is closing 12/31/11 but look for our new location to open in late 2012. Follow us on Facebook for the latest updates on the new Palm Boston: http://www.facebook.com/PalmRestaurant

For over 85 years Palm Restaurant has been renowned for its aged USDA prime steaks, jumbo Nova Scotia lobsters, Italian entrees, warm smiles, outstanding service and an atmosphere like nowhere else.

But there’s more to Palm Restaurant - there’s that certain something special. The Palm Restaurant has it, and once you get it, you just can’t get enough. It’s a hearty handshake, a sea of conversation and laughter, a panorama of caricatures and character. It’s your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Experience The Palm Restaurant ...The Classic American Steak House.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm and other visitors
4 questions
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Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighborhood Profile
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.