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James Hook & Company

#7 of 2,348 Restaurants in Boston
Certificate of Excellence
$$
Neighborhood:
Downtown
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440 Atlantic Ave, Boston, MA 02210
+1 617-423-5501
Website
Today
10:00 am - 5:00 pm
Closed now
All hours
Hours:
Sun 10:00 am - 3:00 pm
Mon - Thu 10:00 am - 5:00 pm
Fri 10:00 am - 6:00 pm
Sat 10:00 am - 5:00 pm
More Info
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972 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Walked here from South Station! Great food! Was like a little slice of Cape Cod in downtown Boston! Double stuffed clam was wonderful!

Helpful?
Thank Sarah C
Boston, Massachusetts
Level Contributor
65 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

James Hook is a fish market, but also sells lobster and crab rolls in 2 sizes. Very good value, places to sit outside. Definitely give it a try.

Helpful?
Thank janetfa2016
Denver, Colorado
Level Contributor
109 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While in Boston on a business trip, I had time to kill and decided to go on a quest for the best Lobster roll in Boston. I found it at James Hook & Company! It is an unassuming little place. You stand in line to order and retrieve your food. There are a few seats indoors if you don't mind... More 

Helpful?
Thank mdluvs2shop
Chicago, Illinois
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A small sit down or take out restaurant with some great lobster rolls. Not a place that will necessarily catch your eye, but the service is great, food is very well done, and there is a constant stream of people moving in and out of the building. Seats are limited inside, but there is plenty of seating outside, although not... More 

Helpful?
Thank Calvin S
Tampa, Florida
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Simple but really good, fresh lobster roll on a nice white bread bun. The seafood looked really fresh too.

Helpful?
Thank Michelle D
Management response:

Michelle, this review was simple, but sweet. We're excited that you loved the lobster roll -- we hope to see you back again soon for a bite of some of our other seafood as well. Yours, The Hooks More 

Boston, Massachusetts
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We go there when we want a 20 plus pound lobster for a special event. The lobster bisque is worth the trip alone. :-)

Helpful?
Thank Mamye K
Management response:

There's nothing quite like a great lobster bisque, is there? We're excited that you took on the 20 pound lobstah as well -- hope to see you back one day for more! Yours, The Hooks More 

Columbus, Ohio
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Ordered a large lobster roll to share and chowder for each. Sat out at the picnic tables and enjoyed the food and the view. Great lunch stop !! Thank you Boston!!

Helpful?
Thank BuckeyeMJ
Management response:

Thank YOU for your support here. We hope that you enjoyed Boston just as much as you enjoyed the lobster roll and chowder. Next time you're in town, we hope to see you back for more! Yours, The Hooks More 

Beijing, China
Level Contributor
67 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It only serves Lobster rolls- not much else. Its great lobster, don't get that wrong. But the serving portion and sauce is a little thick. Good- The Lobster is fresh and there are no lines. Not so great- The bread felt stale and as stated above, the portions just were not up to the other places around Boston. It also... More 

Helpful?
Thank bleeble
Management response:

We're sorry to hear that you didn't enjoy the bread or the portions. Because we don't put fillers in our lobster, you actually end up getting more for your money. We hope that you can give us another chance. If you didn't like our roll, we have plenty of other options to choose from -- steamed lobster, lobster claws, lobster... More 

Daegu, South Korea
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of the consistent places which still remains in an ever changing city. The lobster roll is still the best..... Thank you

Helpful?
Thank Roller74
Management response:

Thank you! We definitely love our simple recipe -- that'll never change. After all, how lucky are we to be a staple in such a beautiful, fast-paced city? With heart, The Hooks More 

Broad Run, Virginia
Level Contributor
122 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

No filler in these rolls. Just lobster and a touch of mayo. Yes, they are a bit spendy, but there is an entire lobster's worth of meat in every roll.

Helpful?
Thank Debpsi
Management response:

It's awesome to hear that you felt like our rolls were the real deal. We can't wait to see you back again for more one day! Yours, The Hooks More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$10 - $15
Cuisine
American, Soups, Seafood
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Visa
Good for
Dining on a budget, Families with children, Local cuisine
Open Hours
Sunday
10:00 am - 3:00 pm
Monday
10:00 am - 5:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
10:00 am - 5:00 pm
Friday
10:00 am - 6:00 pm
Saturday
10:00 am - 5:00 pm
Location and Contact Information
  • Address: 440 Atlantic Ave, Boston, MA 02210
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 617-423-5501
Description
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of James Hook & Company and other visitors
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Questions? Get answers from James Hook & Company staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighborhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.