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James Hook & Company

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Ratings and reviews

Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Located on the waterfront in downtown Boston, James Hook & Co is the go-to place for delicious, high-quality lobster and seafood. We are a third generation family business, and have been selling lobster since 1925. James Hook & Co has earned a reputation for the finest lobster in town, even earning the Best Lobster award from Boston Magazine.
PRICE RANGE
$10 - $15
Special Diets
Gluten Free Options
Meals
Lunch
CUISINES
American, Seafood, Soups
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Visa, Accepts Credit Cards
Reviews (1,641)
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1,366 results
Traveler rating
926
326
79
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14
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Time of year
LanguageEnglish
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Traveler rating
926
326
79
21
14
Show reviews that mention
All reviews lobster roll live lobster chowder seafood stuffed clams clam chowda fresh fish crab cakes soups bread sandwich great lobster regular size large lobster order at the counter outside seating new england
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1 - 10 of 1,366 reviews
Reviewed 1 week ago

I absolutely had to have a lobster roll sandwich while visiting Boston. I opted for the large sandwich, which was $24.99. I'm so glad I did. It was a really substantial roll. There's nothing worse than a small portion of delicious food! We sat at...More

Date of visit: August 2019
Thank JBVO
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded 2 days ago

We're really happy you could visit us while you were in Boston! We hope to see you here again when you're in the area again. Best, The Hooks

Reviewed 1 week ago

Visiting Boston from Toronto- we couldn't wait to get some lobster, and James Hook does not disappoint. The large lobster roll, although $25 USD is massive and full of fresh lobster, and the bun is fresh. We tried Luke's Lobster as well. For $20USD, the...More

Date of visit: August 2019
Thank DeanandTarra
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded 5 days ago

It was great to welcome you in all the way from Toronto. Happy to see that you were a fan of our lobster roll. Hope to see you next time you're in the area. Best, The Hooks

Reviewed 3 weeks ago via mobile

Fresh lobster roll! Nice prosecco! Friendly customers to have a chat with! I’d love to come back again!

Date of visit: July 2019
Thank Qualcuno2013
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded 3 weeks ago

Thanks so much for this review! We can't wait to see you whenever you're around. Best, The Hooks

Reviewed 4 weeks ago

Loved the lobster roll. A little pricey compared to other places but it was huge. You have to eat outdoors. They are not open for dinner time. We did not know that and glad I looked online before we walked there.More

Date of visit: July 2019
Thank mwright21
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded 4 weeks ago

It's great to know you enjoyed the lobster roll -- thank you for joining us! We'll look into making sure our hours are advertised effectively, and we'd love another opportunity to serve you soon. You can always expect a warm welcome here. All the best,...More

Reviewed 4 weeks ago via mobile

Delicious lobster roll and full of meat. Menu has a variety of options; and the restaurant also has a fresh seafood counter and a tank with live stone crabs and lobsters. There are covered/uncovered tables outside as well as a few tables inside. We went...More

Date of visit: July 2019
Thank AFoodieDMV
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded 4 weeks ago

We appreciate this excellent review! We hope we'll see you here next time you're in Boston. Best, The Hooks

Reviewed 5 weeks ago via mobile

Not what I was expecting as it’s a trailer with no ac and mostly outside seating. You order at the counter and lucky if you get a seat. It was 98 in the day we visited and it was difficult to enjoy my lobster roll...More

Date of visit: July 2019
Thank ronnif322
Reviewed July 14, 2019

Full video review on YouTube TravelClast channel ... you're gonna want visuals;) This place is an institution ... but its so much more then just a 25 buck lobster roll ... fresh seafood, chowder and a full gift shop ... more of an experience then...More

Date of visit: July 2019
Thank therealserrini
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded July 16, 2019

We're so happy you enjoyed your lobster rolls! Hope to have you back our way again soon. Best, The Hooks

Reviewed July 11, 2019

Love, love, love this place! It will be our first stop next time we visit Boston. In fact if our schedule permits, we plan on eating here everyday.Freshest lobster we have ever had! We tried the Lobster Roll, Lobster Mac & Cheese and the Lobster...More

Date of visit: October 2018
Thank sen1992
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded July 15, 2019

Thanks so much for this review! We can't wait to see you whenever you're in Boston again. Best, The Hooks

Reviewed July 10, 2019

We stopped after a whale watching tour and had the lobster Mac and cheese and the crab cakes. Amazing!!! The Mack and cheese was creamy and yummy, the lobster perfect. The crab cakes are by for the best we ever had. They were soft in...More

Date of visit: July 2019
Thank RicknSherri
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded July 12, 2019

Thanks so much for this review! We can't wait to see you whenever you're around for another crab cake. Best, The Hooks

Reviewed July 9, 2019

We went to James Hook for Lobster rolls, and I can tell you that it was the best one we had so far. It's not complicated: A Toasty roll, stuffed full of lobster. But what amazes me is the freshness, and the taste of the...More

Date of visit: June 2019
Thank lrjk1985
JohnM18979, Owner at James Hook & Company, responded to this reviewResponded July 12, 2019

We're so happy you enjoyed your visit! Hope to have you back our way again soon. Best, The Hooks

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Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
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Questions & Answers
Ask a question
MichelleV192
August 13, 2019|
AnswerShow all 9 answers
Response from wrossi | Reviewed this property |
They will make what you like upon request within reason. They are extremely busy so plan to wait in line for a bit. Enjoy😊
1
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MichelleV192
August 13, 2019|
AnswerShow all 2 answers
Response from Qualcuno2013 | Reviewed this property |
Nothing to else
0
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Larry G
July 22, 2018|
AnswerShow all 3 answers
Response from Pete_Coach | Reviewed this property |
There were dogs there when we had lunch there.
0
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