I have eaten at this establishment before and enjoyed a fantastic meal that was not inexpensive. I took a guest to dinner for a special occasion and was horrified at the service and the lack of consideration. I ordered one dish three times asking that...a spice be left out of the dish. At first I was told "everyone likes it, you should keep it." I explained a food allergy. Thrice the same dish came back with the spice. The dessert ordered was plainly described on the menu. It included vanilla ice cream. The dessert brought to the table had citrus ice cream/sorbet on it. It neither enhanced the dessert nor was it included in any description of the dessert. I told the waiter that my guest had an allergy to citrus because of medication. The waiter said "That's all we have, we're out of vanilla." I found that rude, if not plain dismissive. One might think that the dessert, at least, would be taken off the bill. In fact, it was left on it, despite not eating the citrus ice cream or any of the dessert where the ice cream melted on it. One might think that perhaps a glass of wine or a five dollar miso soup might be comped (it would be an inexpensive gesture, for certain) as a way to show some care for the dinner brought out three times in error which caused my guest to eat first and me eat about 15 minutes later. Indeed, that display of care never happened. The bill was presented in full and the waiter, who was clearly not interested in his guests because he was glued to his cell phone, walked away. I paid cash to the penny. Walked out and will never return again. A special meal turned into a nightmare. Management didn't care. There are many excellent places to dine in Asheville and I will chose any one of them before ever spending a cent in this establishment again.More
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