We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

Is this your business?
170 Ofarrell St, San Francisco, CA 94102-2202
+1 415-391-4444
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Overview
  • Excellent44%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible4%
Travelers talk about
“cheesecake” (101 reviews)
“cakes” (9 reviews)
“veggie burger” (4 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
170 Ofarrell St, San Francisco, CA 94102-2202
All Details
Write a ReviewReviews (448)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1 - 10 of 238 reviews

Reviewed 1 week ago

Visited on a Thursday night after dinner. The restaurant was super crowded with lots of people waiting to be seated. We decided to get our dessert to go. Waited in line to order then waited again for ours go order. Very chaotic but the staff...More

Thank LodiDazzles
Reviewed 2 weeks ago

The service was so slow and the quality was just not their ... avoid as their are far better places to eat

Thank Nic-bentley
Reviewed 4 weeks ago

Very busy, expect to wait for a table but if you're looking for a reliable meal of good food and plenty of options i would visit.

Thank EleanorJ865
Reviewed 5 weeks ago

please go to Macys , go up in the lift to the top floor , great views, book in at the desk at busy times expect to wait 30 min for a table , but well worth the wait, your need to not eat all...More

Thank barry w
Reviewed November 8, 2017

This location is very busy even late at night. We arrived around 10 pm and the restaurant was jammed packed. The waiting list was over 30 minutes long for inside seating and at least 45 minutes for the patio. It is a beautiful view of...More

Thank wooski
Reviewed November 6, 2017

Actually went for the view. Food is average. Huge portions but not a lot of taste. Known for the cheesecake, which is good but nothing out of the ordinary

Thank snugglescat2010
Reviewed November 5, 2017

We had to wait 20 mins for a table outside on a Monday evening but we had a table with a great view of Union Square. Portions were huge and we couldn't finish our main courses so unfortunately had to skip desert. Food and service...More

Thank amcintosh12
Reviewed October 22, 2017

Top floor on Macy's, had to wait for a table, dined outdoor on rooftop it was a sunny night so we all enjoyed dining here. Complimentary bread was delicious , iced water given which was a nice touch. Everyone enjoyed their main courses , portions...More

Thank teresa190
Reviewed October 15, 2017

This is a fantastic place, not only for the ability to relax with a meal and enjoy the cityscape, but the quality of their food and their cheesecakes (I had a Smores... damn good) is really delicious. I wish I had an equivalence here in...More

Thank Justin P
Reviewed October 6, 2017

Being one of the busiest Cheesecake Factory branches, guests patiently wait to enjoy their wide range of offerings. Best of all, the view is simply unmatched.

Thank thephantomtraveller
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Nearby Restaurants
The Cheesecake Factory
5,351 reviews
.02 miles away
Eno Wine Bar
292 reviews
.06 miles away
Burger Bar
746 reviews
.02 miles away
Nearby Attractions
Union Square
1,785 reviews
.02 miles away
Union Street
117 reviews
.01 miles away
Neiman-Marcus
33 reviews
.06 miles away
Saks Fifth Avenue
37 reviews
.08 miles away
Questions & Answers
Get quick answers from The Cheesecake Factory staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Scenic view, Kids, Special occasions, Large groups, Local cuisine
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:30 AM
Saturday
11:00 AM - 12:30 AM
Location and Contact Information
  • Address: 170 Ofarrell St, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: +1 415-391-4444
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing