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The Cheesecake Factory

Certificate of Excellence
$$ - $$$
Union Square
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170 Ofarrell St, San Francisco, CA 94102-2202
415 391 4444
11:00 am - 12:30 am
Open now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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321 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Boston, United Kingdom
Level Contributor
136 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

it was very busy place even late evening… We waited too long... I recommend you to try Mango Key Lime Cheesecake...

Thank Saffary
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

30 to 40 minute wait to be seated but the food was worth it. Cant go wrong with Cheesecake Factory wherever you go

Thank ChrissyD85
Level Contributor
136 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

Really long wait as it seems to always be busy but I had a burger which was mouthwatering good mmmm Coke is all Ice and no drink Service brisk but friendly Good if you in macys and hungry

Thank fluffybinks
Mississauga, Canada
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

This is a bustling location with long wait times to get a table, followed by a long wait for your meal, only to be disappointed. We have visited many Cheesecake Factory locations over the years and found this one to be the least favorite one. Don't waste your time on this one as there are so many other EXCELLENT local... More 

Thank Mississauga2011
Woking, United Kingdom
Level Contributor
160 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We were recommended to go here from my wife's cousin and we had a great meal here. We had to wait about 10mins for a table but it was well worth the wait. We had Steak Diane and Grilled Salmon with French Country Salad, glass of wine and Strawberry smoothie - all delicious $86 inc 4% surcharge for employment and... More 

Thank Insearch0fadventure
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

I had the worst experience of my life in a restaurant @cheescake San Francisco Geary St. Outrageous the treatment I received from a waiter.

Thank raiderpabs
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Chose one out of a big variety of cheese cake. I recommend to avoid the cakes with to many flavors and you can't feel the cheese in them.

Thank ilmatar1
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago

Requires a wait but it is well worth it. The cheesecakes are amazing and there is a huge selection. There is a terrace area that over looks union square which is worth a visit.

Thank Elyse E
Level Contributor
630 reviews
189 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

We waited for 1 hour to take a seat. Foods are above average but kitchen is very slow, waiters forgot our orders. It took almost one hour to receive our order after placing it. We arrive there at 8:00 pm and finished our dinner at 11:00 pm. Chesecakes are above average but not legendary. If you have limited time pass... More 

Thank Semih A
Llandrindod Wells, United Kingdom
Level Contributor
28 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Right at the top of Macy's on Union Square, with tables outside so you can enjoy the view. Fantastic range of cheesecakes so difficult to choose - had to go more than once! They also serve meals, we had lunch there one day and it was great. Lots of variety on the menu even for a vegetarian like myself. Huge... More 

Thank CKS1966

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, International, Gluten Free Options
Lunch, Dinner, Breakfast, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Large groups, Families with children, Special occasions, Scenic view, Kids
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 170 Ofarrell St, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: 415 391 4444

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood