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The Cheesecake Factory

Certificate of Excellence
$$ - $$$
Union Square
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170 O'Farrell Street, San Francisco, CA 94102-2202
+1 415-391-4444
10:00 am - 11:00 pm
Closed now
See all hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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363 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Burlingame, California
Level Contributor
24 reviews
9 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago

!The Cheese Cake Factory in San Francisco is awsome!! For the most part. They are consistan in their food quality. There portion are extremely generous. In the 15 years of going there with a very good friend for either my birthday or hers, it has always had great service ectept for one time that I can remember. There view is... More 

Thank americaarrecis
Level Contributor
20 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Fantastic view of Union Square however no matter how good the food was it was totally spoilt by the pigeons. The staff did not clear the tables quick enough before the birds swooped down. It was horrid. Eat inside. Staff negative.

Thank Bimshirelady
Gurugram (Gurgaon), India
Level Contributor
83 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This is a great place to eat out in union square with amazing options. Must visit. Veggie burger is a must for vegiterians.

Thank avecdce
Brisbane, Australia
Level Contributor
77 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Food was so good went back a second time during 5 day trip. Very popular wait was approx. 1 hour to get in, opted for text to mobile and went back to hotel until text to advise 10 minutes from available table. Service good and food was excellent both visits. Also visited Cheesecake factory in Honolulu but was not as... More 

Thank BrisTravellerKW
palmdale, United States
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

We visited at an off peak time around 3 pm. Lots of waitstaff and empty tables. Warm enough to sit outside. Slow service but not terrible. The food was amazing . My pitbeef french dip was delicious and my grandaughter raved over her herb crusted salmon. Neither of us had room for cheesecake. It was a fun experience and the... More 

Thank Diane D
Troon, Scotland
Level Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

All I can say about this is avoid it at peak times. My husband and I visited last Saturday evening, and were told that there would be a wait of about 40 mins. 105 minutes later we were finally seated. They had mixed up the tickets and thought we already had a table. The food then took ages, when it... More 

Thank HOneo
Chicago, Illinois
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 4, 2017

We have been to quite a few Cheesecake Factories, so not a novelty for us. As usual, the menu has tons to choose from. What was a treat was eating outside up high and overlooking Union Square at night. Truly delightful.

Thank 16familyof5
San Francisco, California
Level Contributor
13 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed December 12, 2016

The bread is serviced with another type of bread, but I recommend eating the brown and even taking some home to eat at breakfast for the next day,

Thank Magnus Him Yau H
Level Contributor
131 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed November 28, 2016 via mobile

We've ate here a couple of times when visiting san francisco. Portions are big so make sure you are hungry. Sitting on the balcony overlooking union square is worth the wait.

Thank lippylinda
Hastings, New Zealand
Level Contributor
98 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 21, 2016

We visited on our first night in San Fran. Hadn't realised it was attached to a bar/night club and it was heaving. We initially lined up to get a table but then discovered it would be half an hour minimum wait before we could be seated. In the end we decided to get a slice each via the takeaway counter... More 

Thank Clint A

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, International
Lunch, Dinner, Breakfast, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Scenic view, Special occasions, Kids, Large groups, Families with children
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 170 O'Farrell Street, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: +1 415-391-4444

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood