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The Cheesecake Factory

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170 Ofarrell St, San Francisco, CA 94102-2202
+1 415-391-4444
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  • Excellent45%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible4%
Travelers talk about
“cheesecake” (94 reviews)
“cakes” (16 reviews)
Open Now
All hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
170 Ofarrell St, San Francisco, CA 94102-2202
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Reviews (419)
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1 - 10 of 218 reviews

Reviewed 3 days ago via mobile

Very busy and a long wait, mayhem when we went in. It's normally the same at these across the US but it just seemed worse here. We know the menu and once we were seated it took a little too long to 1) order and...More

Thank andhewittscores
Reviewed 1 week ago via mobile

Loved this place. The menu is extensive and you'll find something for everyone! Lots for vegetarians and vegans as well as fussy kids. Try one of the hundreds of cheesecakes - most of which are veggie friendly. They are to die for. Eat outside on...More

Thank Simstreet
Reviewed 3 weeks ago

It's typical comfort food, don't expect much. And don't ask employees for their opinions or recommendations, you won't like what they have to say.

Thank BlairArmstrong
Reviewed July 11, 2017

Having visited the Cheesecake Factory in Dubai, I was really excited at the prospect of visiting again in SF, however this was not as pleasant an experience as my first visit. The restaurant is on the top floor of Macy's, has an outside terrace but...More

Thank June S
Reviewed July 9, 2017

I have always enjoyed CHEESECAKE FACTORY, its a wholesome menu and whatever you decide to try is going to delicious and beautifully presented, the best thing is the vegetarian options, such a relief! & of course their anniversary special cheesecake is AMAZZZZING do try!

Thank ahujarj
Reviewed June 23, 2017 via mobile

I've been to Cheesecake Factory's all over America and this is the the only bad one I have had the misfortune to enter.We went at 7.30 pm and it was very busy which we were expecting we were told a40min Wait which was ok we...More

Thank moorlad
Reviewed June 20, 2017 via mobile

I love to visit the cheese cake factory especially for their cheese cakes. Almost all the cheese cakes are yummy. The complimentary breads are super delicious. Pastas, pizzas too are good. Veggie burger is just ok. This is in the top floor of Macy's building....More

Thank singhalanju
Reviewed June 19, 2017

This is the best Cheesecake Factory that l've ever been to. It's located on the 8th floor of Macy's dept store. We waited 45 minutes & it was worth it. The food were big portions and fresh. We didn't have room for cheesecake.Our server was...More

Thank Lillian S
Reviewed June 18, 2017

To be honest, the number one reason I recommend this place is the view and the location. Of course, the food is legendary and I love their plain cake the most.

Thank wannabemrs
Reviewed June 16, 2017 via mobile

It is located on the rooftop of the Macy's Store building- it has a wonderful view of the Union Square. The environment is nice and cool. Nice place for drinks, food, and , obviously, dessert. It is a must go place , even if you...More

Thank Altair M
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, Breakfast, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Scenic view, Special occasions, Local cuisine, Families with children, Kids, Large groups
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 170 Ofarrell St, San Francisco, CA 94102-2202
  • Location: United States  >  California (CA)  >  San Francisco>  > Union Square
  • Neighborhood: Union Square
  • Phone Number: +1 415-391-4444
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