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Hard Rock Cafe

$$ - $$$
Fisherman’s Wharf
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Pier 39, #256, San Francisco, CA 94119
+1 415-956-2013
11:00 am - 10:00 pm
Closed now
See all hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
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1,424 Reviews from our TripAdvisor Community

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Showing 879: English reviews
London, United Kingdom
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed August 6, 2015

I've been to probably 15 HRCs over the years, this, alas, is the worst. The service was poor, you couldn't get a server when you wanted one. Also, our mains arrived very soon after our starters. The food was quite cold and of average to poor standard. One to avoid in my view, especially with so many good restaurants in... More 

1 Thank Simon M
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed August 5, 2015 via mobile

Our waitresses was little Sam and she was perfect ... regardless of food choices she was great.. Location of restaurant is good ... I food looks good as well

Thank Nahed M
Liverpool, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed August 2, 2015

I have been to a few Hard Rock cafes, this one is the worst. It wasn't overly busy but we were made to feel like an inconvenience. There was lots of staff rushing round but to be honest I couldn't see where to. I asked for ketchup at the start of my meal, our waiter brought it to me as... More 

Thank Ray_lou_boo83
Indianapolis, Indiana
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed August 2, 2015

This is the second time I have been to this Hard Rock. The second visit was no different than the first. Poor service by the waitress was what I will remember the most. Failure to check back for refills or to check on how the meal never occurred. Food was luke warm at best and pretty bland. I had the... More 

1 Thank Michael W
Scarborough, United Kingdom
Level Contributor
210 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
Reviewed July 31, 2015

If you've been to one Hard Rock, you've been to them all. This isn't a criticism, If you like the Hard Rock formula you will be on familiar ground and be very happy. Everything was up to the usual high standard that you expect from this brand. Good food, reasonable prices, excellent service. We loved it and would go back... More 

Thank cardinal999
Harrogate, United Kingdom
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed July 30, 2015

You have to experience at least one burger when you are in the US we were delighted that Hard Rock Cafe now offer gluten free burger buns so the whole family could join in. Great service , good food

1 Thank dspandm
HardRockSF, Coordinator at Hard Rock Cafe, responded to this review

Thanks for your review! We use all the feedback we receive as an attempt to learn, grow, and improve. I am glad you enjoyed your time here. Be sure to ask for me next time you’re in I would love to meet you in person. Best, Barry Cales GM Hard Rock Cafe San Francisco More 

Level Contributor
377 reviews
239 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
Reviewed July 29, 2015

This is another typical Hard Rock, but in a fun location!! I was here with friends and their young children!! Had a good time, but it was packed!! Go early and enjoy!! Please let me know if this review was helpful!

Thank Ron M
South Sioux City, Nebraska
Level Contributor
124 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed July 29, 2015 via mobile

Our destination this evening was the Hard Rock Cafe in San Francisco. We went to Pier 39 for the sole purpose of eating at this restaurant. We waited 40 minutes for a table which was fine as that was what we were quoted. Our server greeted us saying that our official server was in break so he would take care... More 

1 Thank ShiningStar0921
London, United Kingdom
Level Contributor
136 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
Reviewed July 29, 2015

The food, service and atmosphere was all very average. We ended up eating here as we were so hungry but wish we had taken a little extra time to find something better.

Thank Jenny212
Dartmouth, United Kingdom
Level Contributor
65 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed July 28, 2015

Always look forward to visiting a Hard Rock Cafe. Was not disappointed. Attentive friendly staff, good food. We had burgers and cob salad. A bit expensive, but great atmosphere and decor. Perfect for family with teens. Worth treating yourselves.

Thank CWorthy-Crew
HardRockSF, Coordinator at Hard Rock Cafe, responded to this review

Thanks for your review! We use all the feedback we receive as an attempt to learn, grow, and improve. I am glad you enjoyed your time here. Be sure to ask for me next time you’re in I would love to meet you in person. Best, Barry Cales GM Hard Rock Cafe San Francisco More 

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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Vegetarian Friendly
Brunch, Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Kids, Special occasions, Bar scene, Large groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: Pier 39, #256, San Francisco, CA 94119
  • Location: United States  >  California (CA)  >  San Francisco>  > Fisherman’s Wharf
  • Neighborhood: Fisherman’s Wharf
  • Phone Number: +1 415-956-2013
Though primarily founded during the Gold Rush, San Francisco really made a name for itself in the turbulent 60's. Political protests, the infamous "summer of love" and of course, the ground-breaking music scene all marked San Francisco as an important and pivotal locale for culture. And take it from us—this city with a past still makes the scene, today. Whether we're talking foot-stomping live music or another 6.5 on the Richter, San Francisco truly rocks! Back in the day hippies used to congregate at Haight-Ashbury, but these days the rockinest spot is the Hard Rock Cafe San Francisco. Where else can you eat the tastiest burger in town, trippin' out on groovy rock artifacts and treasures, while jamming to the most outta sight tunes? Our mind-blowing memorabilia collection featuring great locals is far out, man! Grateful Dead, Faith No More, Jefferson Airplane, Journey, Santana, Sly and the Family Stone, Vince Guaraldi… these are just a few of the local bands that made it big. Now you can get in on big action yourself with the Cafe that's rocking San Francisco! Here at Pier 39 we've got fab views of Alcatraz, the Golden Gate and Bay Bridges, the San Francisco Bay, and the City skyline, not to mention more than 110 stores, 11 full-service restaurants, and numerous fun-filled attractions. You can find the 45-acre, Pier 39 complex two blocks east of Fisherman's Wharf at Beach Street and The Embarcadero. So if you're going to San Francisco, be sure to stop by the Hard Rock Cafe.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
3 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood