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Hard Rock Cafe

Pier 39, #256, San Francisco, CA 94119
+1 415-956-2013
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Neighborhoods
Neighborhoods
Overview
  • Excellent26%
  • Very good39%
  • Average22%
  • Poor8%
  • Terrible5%
Travelers talk about
“fajitas” (18 reviews)
“cheeseburger” (12 reviews)
“fries” (35 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Pier 39, #256, San Francisco, CA 94119
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hard Rock Cafe
1. Cafe and shop
"SF the prices and the variety of goods is much better then elsewhere"
Andras54
See reviews that mention Cafe and shop
2. Best Burgers
"Food was great, burgers are always good"
Scott M
See reviews that mention burger
3. Best Drinks
"great friendly service and excellent cocktails"
G_O_C479
See reviews that mention great cocktails
Write a ReviewReviews (1,801)
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1 - 10 of 1,105 reviews

Reviewed 4 days ago

The Pier 39 parking garage ($10/hour) is located across the street from the restaurant. It is not quite a typical Hard Rock Cafe because it does not have televisions showing rock videos. It does have rock music for atmosphere and memorabilia on display throughout the...More

Date of visit: November 2018
Thank ransom007
HardRockSF, Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

We appreciate the great review and awesome feedback! We're always striving to do better and strike a balance. Thank you for spending time in our Cafe and Pier 39!

Restaurant's Favorite
Reviewed June 2, 2018

Lovely hard rock good atmosphere with live music on a Friday night. Burgers up to usual hard rock standards and service was good too. Handy location near fisherman’s wharf.

Date of visit: May 2018
Thank baggers21
Reviewed 4 days ago

San Fransisco HRC is on Pier 39, Alcatraz Island “The Rock” is nearby in San Fransisco Bay. Cool Rock & Roll memorabilia on the walls, good varied menu mostly burgers and salads.

Date of visit: December 2018
Thank Bill H
HardRockSF, Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Thanks for the 4 star review, we hope to see you again soon and next time we will make it a 5!

Reviewed 2 weeks ago via mobile

Usual sort of layout for a Hard Rock. Clean spacious and welcoming. If you’re only here for drinks though very limited to seating. Only bar stools available if not eating. Which is fine if lucky to get seated. Luckily we got last 2 seats. Served...More

Date of visit: December 2018
Thank rossjgilchrist
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

We were disappointed to see that we did not earn a 5 star rating from you, but thankful for your feedback, If there is anything we could have done better or can do next time to give you an amazing 5 star experience please let...More

Reviewed 2 weeks ago

Only ritual that i follow is - visiting Hard Rock Cafe where ever i travel. While roaming on Fisherman's Wharf, when i see HRC, couldn't resist. However, i have to wait for 30 mins to get the table. Calling them before and reserving your table...More

Date of visit: August 2018
Thank Satinder_Panesar
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

We are so sorry that you had to wait so long, but we are so happy you had a great time while you were here. Thank you so much for choosing us and we hope to see you again soon

Reviewed 2 weeks ago via mobile

Stopped by for a drink and appetizers after our Alcatraz trip. Typical Hard Rock type food that was ok. We were a little disappointed in the service even with them not being too busy.More

Date of visit: October 2018
Thank tripplanner99
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for choosing Hard Rock as your destination during your trip to San Francisco. It sounds like the service did not live up to your standards. I am sorry and hope you will give us an opportunity in the future to deliver the 5...More

Reviewed 3 weeks ago

I wasn't sure about the staff at this HRC as those in the Rock Shop were having a bad day and were not the usual welcoming sort. However in the café, Sundance was our server and made the whole experience great. He was impressed with...More

Date of visit: October 2018
Thank Bob C
HardRockSF, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for the review, we'll certainly let Sundance know!

Reviewed 4 weeks ago via mobile

The bartender was a very nice guy who offered good beer. The bruschetta was very tasty. Overall only good impressions.

Date of visit: May 2018
Thank Iamcosmic
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks for the 4 star review, we hope to see you again soon and next time we will make it a 5!

Reviewed 4 weeks ago

Hard Rock is always a great spot to stop at. The food is good drinks are cold and both are delicious and the staff is also awesome. This visit we had a bartender that explained some of the Hard Rock history which was interesting and...More

Date of visit: October 2018
Thank Jimmy A
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks for the awesome review, hope to see you again soon!

Reviewed 4 weeks ago

We stopped at the hard rock cafe at Pier 39, to relax and enjoy a beer in front of the bay and overlookingof the Alcatraz Island, a cozy place full of joy, good music, Rock of course., a relaxed and very good scenery.

Date of visit: September 2018
Thank pablo v
Destination823062, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you for choosing Hard Rock among the many choices you have on Pier 39! We hope to see you again soon and maybe we can give you a 5 star visit next time.

Nearby
Fisherman’s Wharf
Packed with family-friendly entertainment, quality
hotels, and good food, there's something for everyone
at Fisherman's Wharf. From street performers and
historic cable cars to art galleries and museums, a
postcard-worthy photo is available on every corner.
Bring your appetite: seafood lovers will be rewarded
with Dungeness crab and sourdough bread bowls, while
Ghirardelli Square will satiate anyone's sweet tooth
...More
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Ask a question
Questions & Answers
Steve C
December 30, 2016|
Answer
Response from HardRockSF | Property representative |
Hi Steve, Thank you for reaching out to us. To explain the situation in further detail, the restroom was temporarily functioning as the ladies room for the month of October and parts of November. The restroom was... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Bar scene, Families with children, Kids
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: Pier 39, #256, San Francisco, CA 94119
  • Location: United States  >  California (CA)  >  San Francisco>  > Fisherman’s Wharf
  • Neighborhood: Fisherman’s Wharf
  • Phone Number: +1 415-956-2013
  • E-mail
Description
Though primarily founded during the Gold Rush, San Francisco really made a name for itself in the turbulent 60's. Political protests, the infamous "summer of love" and of course, the ground-breaking music scene all marked San Francisco as an important and pivotal locale for culture. And take it from us—this city with a past still makes the scene, today. Whether we're talking foot-stomping live music or another 6.5 on the Richter, San Francisco truly rocks! Back in the day hippies used to congregate at Haight-Ashbury, but these days the rockinest spot is the Hard Rock Cafe San Francisco. Where else can you eat the tastiest burger in town, trippin' out on groovy rock artifacts and treasures, while jamming to the most outta sight tunes? Our mind-blowing memorabilia collection featuring great locals is far out, man! Grateful Dead, Faith No More, Jefferson Airplane, Journey, Santana, Sly and the Family Stone, Vince Guaraldi… these are just a few of the local bands that made it big. Now you can get in on big action yourself with the Cafe that's rocking San Francisco! Here at Pier 39 we've got fab views of Alcatraz, the Golden Gate and Bay Bridges, the San Francisco Bay, and the City skyline, not to mention more than 110 stores, 11 full-service restaurants, and numerous fun-filled attractions. You can find the 45-acre, Pier 39 complex two blocks east of Fisherman's Wharf at Beach Street and The Embarcadero. So if you're going to San Francisco, be sure to stop by the Hard Rock Cafe.
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