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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$41 - $80
CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (562)
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447 results
Traveler rating
224
149
50
12
12
Traveler type
Time of year
LanguageEnglish
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Traveler rating
224
149
50
12
12
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All reviews french dip ribs grilled artichoke steak prime rib coleslaw alcatraz tour fall off the bone food quality fisherman's wharf millstone sf booth martini bay
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Reviewed 2 weeks ago via mobile

The food was delicious and staff proper and friendly at the same time. Reasonable prices. Definitely highly recommended.

Date of visit: September 2021
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Reviewed June 28, 2021 via mobile

Ok just going to say the place was nice .the prices fair. .so had to move our 2 bar seats together. For my wife .when rude black hair bartender started her very rude about us ask for regular beer we had to go outside. Look...was judge ...what a shame ...🤑🤑👎🦀🦀 E BUTTSMore

Date of visit: June 2021
Helpful?1  
Reviewed June 28, 2021 via mobile

Great location across from Pier 33. Fabulous hamburger and French dip sandwich. Very friendly staff and clean place. !

Date of visit: June 2021
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Reviewed June 16, 2021

This restaurant doesnt even deserve 1 Star. Today I got harrased at this restaurant! I was having lunch with my 2 year old, where he had some moments, and i was trying to distract him with videos.The manager came to our table, with a big...smile, and asked me to take my son outside, while eating ?? How dare you ask me to leaveI?? This was the rudest thing i have seen!! Beware this restaurant is not kids friendly !!! İf your kid is having a moment, they will ask you to leave !!!More

Date of visit: June 2021
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Reviewed June 2, 2021 via mobile

Excellent, delicious, adorable, perfect. I ordered Thai salad and the Hawaiian ones were beautiful. I highly recommend.

Date of visit: June 2021
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Reviewed May 30, 2021 via mobile

Poor customer experience. Long seating wait on a Sunday afternoon 45 mins. Wonky dress code that prohibits hats, dress hats . No outdoor service while you wait. Rude greeters!

Date of visit: May 2021
Helpful?1  
Reviewed May 14, 2021 via mobile

Top shelf service and amazing food and ambiance. Spur of the moment find after visiting Alcatraz. I will definitely be back again.

Date of visit: May 2021
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Reviewed March 10, 2021

Last night marked my one year since moving to San Francisco. About two days after moving here, everything shut down for COVID, so my dining experiences have been limited to outdoors or take-out. Somewhat serendipitously, my anniversary in the Bay Area coincided with indoor dining...starting back up. I knew for the occasion that it had to be Hillstone. I was introduced to Hillstone by a friend while in Phoenix, and when I saw that they had one in San Francisco, I knew I had to go. So I told my partner that we were going out for dinner and to dress nice (it's been a year of sweatpants and being couch potatoes largely). Upon arrival, I was delighted to hear from the hostess that our table was not ready yet. After a year of making my own cocktails, I was THRILLED to have a pro make me a Dirty Kettle Martini. Absolutely divine. Once seated, I knew what we had to get: the Grilled Artichoke to start and their famous Cesar Salad (made famous by Tyra Banks). After our starters, my boo had the Hawaiian Steak (so. much. flavor.), and I had the perfectly cooked pork chop. Of course, no Hillstone experience would be complete without their Ice Cream Sundae with House Made Hot Fudge and Pralines. The service was excellent, the price point was manageable, and for the first time in a year, things felt almost normal. Nature is indeed healing -- and I can't thank the fantastic team at Hillstone San Francisco for an almost erotic experience back on the dining circuit.More

Date of visit: March 2021
Helpful?1  
Reviewed October 18, 2020

This is a favorite of mine. The ribs are fall off the bone and always worth getting. I've never had a bad experience with them in eating at 13 different Hillstone's, same goes for the Prime Rib au jus. Never a bad experience. The coleslaw...is excellent. Very crisp. The fries at this location had a nice new seasoning I've never had before. Always a 10/10 visit. The manager did great as well stopping by and giving pleasantries.More

Date of visit: October 2020
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Reviewed February 22, 2020

I've always wanted to try out this SF Hillstone... what a location... and finally made it here on a recent Saturday night. The place looks great, the crowd was interesting, I got seated on time by a friendly host, the server was nice. However, none...of the basic food items (artichoke dip, french dip, I apparently like things with dip in their names) were nearly as good as you'd find at the Hillstone in Santa Monica, the Houston's in Pasadena or the South Beverly Grill. I had a lot of explaining to do to my dinner guests, who kept hearing about how great the food was at Hillstone and how consistent it was. It feels like this place is maybe a little past its prime? Or was I just here on a bad night? I found out after the fact that a lot of Hillstone locations are franchises, which may explain the lack of food quality control here. In any event, not sure I will be back. Still love a good Hillstone, though. The one in Santa Monica was great last night.More

Date of visit: January 2020
Helpful?3  
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Questions & Answers
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David R
March 30, 2018|
AnswerShow all 6 answers
Response from 4onpark | Reviewed this property |
Yes, there is valet service, enjoy
0
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JOHN J
January 17, 2016|
AnswerShow all 2 answers
Response from FabInSanFran | Reviewed this property |
i don't work for the restaurant John - best if you contact them about these items. Good luck and thanks for visiting our City
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Frequently Asked Questions about Hillstone

Hillstone is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4