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Papalani Gelato

Certificate of Excellence
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2360 Kiahuna Plantation Dr, Poipu, Kauai, HI 96756-9552
11:00 am - 9:30 pm
Closed now
All hours
Sun - Sat 11:00 am - 9:30 pm
More Info
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516 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Pineapple was the best!!! Very friendly service and a great variety to choose from. We went here twice during our stay and enjoyed every flavor.

Thank bhrungo
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

They have a number of non dairy options, mostly with fruit, but they do have a coconut flavor and a chocolate banana flavor. They were pretty good. The dairy options looked so much better. Wish I could have had those! The employees here are very friendly. Good service.

Thank Aimee R
Toowoomba, Australia
Level Contributor
94 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Instead of lunch on a hot day, we chose gelato. They offer a good range of flavours, with the opportunity to taste first before you order. Waffle cones or cups are available.

Thank Susanne_Bellamy
Everett, Washington
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Papalani Gelato is the BEST!! They have so many great flavors to choose from, but some of our favorites are the rich chocolate (belgian?), the mango and POG (pineapple/orange/guava). There's nothing better on a hot day than gelato, which is why we got it more than once! Go get some!!

Thank Julia A
Pecan Gap, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We all picked a different flavor and ate a little of each. Great refreshing treat on hot day. The young lady behind the counter was polite and helpful.

Thank metzkeclan15
Mountain View, CA
Level Contributor
40 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We sort of liked their Gelato - Prices were Kauai prices. We were shocked when they said they would charge us for water. Charging customers for water was not what one expects after serving them food (or a quite sweet confection).

Thank NeemCR
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The place is cute but the staff is slow and the line takes forever. My single scoop had the freezer burned ice cream flavor. Lucky i had caramel-flavor syrup to attempt to camouflage it. The cookie sandwiches looked great, should have probably tried one of those.

Thank Matosortho
Level Contributor
6 reviews
6 restaurant reviews
4 of 5 stars Reviewed 3 weeks ago

Lots of vegan flavors of sorbet. Staff was friendly and you can try as many flavored as you like before making a decision.

Thank Yvette S
Los Angeles, California
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

If you like hawaiian fruit- flavored ice cream, this is the place to go. They have papaya, pineapple, guava, mango, dragonfruit ice cream with small chunks of fruit mixed in. They also have Kauai coffee and the usual chocolate ice cream.

Thank Norwin H
Sunnyvale, California
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Service was great, the flavors were tropical, fruity and delicious. It's like the owner took the gelato from Italy and added a twist of Hawaiian flavor to gelato. Prices are fair. You must go if you're tired of eating shave ice and need a change.

Thank IloveOscar2014

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Average prices
Restaurant features
Parking Available, Takeout, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Accepts Discover, Outdoor Seating
Good for
Families with children
Open Hours
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
Location and Contact Information
  • Address: 2360 Kiahuna Plantation Dr, Poipu, Kauai, HI 96756-9552
  • Location: United States  >  Hawaii (HI)  >  Kauai  >  Poipu
  • Phone Number: 18087422663
Papalani Gelato Franchising Company is a family-owned and operated franchisor of handmade Hawaiian style gelato, coffee, and chocolate shops which is dedicated to sharing its hand-crafted artisanal Hawaiian inspired gelato, coffees, and chocolates throughout the state of Hawaii and beyond. Many customers rave that Papalani™ has the best gelato (Italian style ice cream) and best chocolate in the nation.

Questions & Answers

Questions? Get answers from Papalani Gelato staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?