We had a wonderful meal. We all had steaks they were cooked differently and all were served together and cooked just right. The waitress was from Croatia and very very professional. The whole night was delightful. The next time we are in Jackson we will...certainly return for another wonderful mealMore
Thank you for your 5-star review. We are thrilled to hear you enjoyed your dining experience with us, and we look forward to seeing you again soon!
We booked the Christmas Day Buffet at the Silver Dollar Bar and Grill for our stay in Jackson from the UK. I phoned to book early November but was too early and was given a date the booking window would open. I rang on this...day first thing and got booked in for 3pm. A week or so later I called again to confirm my booking. I was informed the per head price and that seafood was also available and that there was also a child’s price/buffet. I was not told about time constraints or when the buffet closed. We turned up to our meal and we were shown into the restaurant area. There were no obvious Christmas decorations or anything to make you aware of the special day apart from the Christmas tree we had passed in reception between the bar and grill. On sitting down we were told we could go straight through to the buffet but I asked for drinks first. I noticed that we were one of only 3 small groups within the restaurant. Once the drinks arrived we went to the buffet. The selection was fairly good with both meat and veg. I noted a couple of empty server trays but assumed they would be refilled. On sitting down to eat it was clear that some of the food was quite cold. We assumed this was perhaps bad timing on our part , thinking fresh hot items may have come out in the meantime. After a while we returned to the buffet, a couple for seconds, the others for dessert. The food situation hadn’t improved in fact some server trays had been removed. I then heard what I assumed to be a supervisor telling staff they could help themselves to the food for snacks if they wanted to and this was repeated to several members of staff. We sat back down only to be told that if we wanted anymore food we would have to go to the buffet as it was closing. This was about 4-4.15. We were now the only people in the restaurant and so asked for the bill. This for 5 of us was around $500. I asked to see the manager and I explained my disappointment. He said that “Traditionally “ people understood that they would have an hour and that it finished at 4. I explained to him I had come from the UK and was not aware of the restaurants Christmas traditions as in all of my phone call’s nobody had mentioned it. The manager barely engaged in conversation did not apologise other than to say that they maybe dropped the ball at the time of booking! He then said he would reduce the bill by 20% not including drinks. Very disappointed I had sold this venue/event to my family due to a visit I made to Jackson years ago, telling them how fantastic the Wort hotel and its bar and grill was. I wouldn’t go there again and I wouldn’t recommend it either. Maybe they just don’t do Christmas very well?More
Thank you for your review. We pride ourselves on our Christmas Day Buffet, quality and service at The Grill. We apologize your experience was not up to our standards. We will continue to train our front and back of house teams and hopefully you will...More
Very disappointed in the food and service! Only thing worth going for is the corn chowder! We arrived a few minutes early for our 6:30 reservation,we’re seated immediately and then went down from there. Had to ask for a drink menu, ordered drinks and a...cup of their corn chowder. Finished that and then ordered dinner, my husband ordered short ribs and I ordered spare ribs. Took 45 minutes to get. The restaurant only had 3 other groups. We were about to leave when they brought us our food. The gentleman that brought our meal said dessert would be free. We chose not to wait any longer. No on apologized for the delay or anything else. Hate that this was the experience we had on our last night in Jackson Hole!More
Thank you for your review. We pride ourselves on our food quality and service at The Grill. We apologize your experience was not up to our standards. We will continue to train our front and back of house teams and hopefully you will give us...More
Our group stopped in for dinner and walked into a semi busy bar area. The waitress told us they had a limited menu and ran off. So we ordered a beer and left. She was not concerned with the problem and the bartenders ignored us...too. The service could have been a lot better. They had very few choices on that paper menu. Guess they were waiting for ski season to start. To bad, it seemed like a cool place to hang out.More
Thank you so much for your response and feedback. Please accept my sincere apologies for our 8 week restaurant closure to add a new ventilation system in the kitchen. While we did have some services they were limited. Please note that all restaurant services including...More
Great atmosphere and excellent food. A very good variety. It was slower when we went so we received great service and fast service
Thanks!
We did not stay at the Wort Hotel but we had dinner at the restaurant. The food was excellent, the service was great and the staff who took care of us were extremely friendly. We enjoyed our dinner and visit so much we decided to...go back again 2 days later. On our second visit we were seated immediately. Unfortunately after we were seated we were ignored. No one brought menus or water. About 10 minutes later, someone brought two glasses of water and said our waitress would be right with us. She walked by a few times and said she would be right back. Eventually she came back and we told her we were ready to order. She took our order and left. It took an unusually long time for our food to come. When it did, we ate it and enjoyed it. No one came to check on us to see if we needed anything. We finished eating and no one came to clear our plates. No one brought the check. We were just about ready to get up and tell the hostess where we were sitting so we could pay our bill when our waitress, Stephanie, appeared with the bill. We had waited at least 20 minutes or more. We paid the bill with our credit card but did not leave a tip...something we do not normally do but the service on our second visit was atrocious. We got to leave and walked out. I walked out before my husband and was already outside when I heard Stephanie yelling at my husband. She had run after him as he left the restaurant, grabbed him by the arm and yelled, "Thanks for nothing after I served you!" It was unbelievable. I guess some people don't understand that a tip is earned and is not required. Shame on you Stephanie. I did go back in to talk to the manager. He listened to me but I got the feeling he didn't really care.More
Thanks for your feedback we hope you give us another chance to earn your business. We will continue to train our staff on proper procedures.
The Silver Dollar Bar & Grill is located inside the Wort Hotel and has outdoor and inside seating. We were looking for something unusual, and were able to get elk sliders, bison chili, and a buffalo burger. Everything was excellent!
Thanks for your review
We had spent all day in the Grand Teton National park and stopped in Jackson to shop and get some dinner. We had stoped in another place but it was more of a bar than a restaurant so we decided to stop in here. It...too is kind of a bar scene but had a nice and different menu than other places and we like to try out new restaurants when we are traveling. The server was nice and waited quickly on us, getting us drinks and an appetizer. The food was really good here and the service was great. Just kind of loud in here but it was a really open area with a lot of people. Price wasn’t too bad and I would definitely eat here again if in the area,More
Thank you for your feedback, see you next time!
We had lunch there last week. They have nice outdoor seating but we decided on indoors. My chicken, bacon and avocado sandwich was perfectly cooked and tender. My husband opted for the bison burger which was a bit dry but overall very good. The atmosphere...was old school ranch with lots of authentic, period details. Wait staff were very nice, food was timely. The restrooms are fun and entertaining. There is a boatload of historic photos in the hallway which enhanced the whole experience. The hotel lobby is charming with an enormous buffalo head over the fireplace. Just fun all around.More
Thank you for your review, Mary
The Silver Dollar Bar & Grill did not disappoint. Great dinner. We had the trout and it was fabulous.
Thank you so much for your 5 star review. We appreciate your feedback
We went to dinner in the Silver dollar pub in Jackson Hole. The food was terrible. The spare ribs we ordered were inedible, even with a steak knife they could not be cut. The burgers we ordered rare, they were overcooked and dry. When we...complained to the floormanager Gerrit he didn't took our grievances seriously. Not really professional. The Silver dollar bar in Jackson Hole is a toerist trap... Not worth eating there...More
Jake, we are sorry about your experience. It seems we missed the mark. We will work diligently to train all of our staff on proper procedures. We pride ourselves on our service and food. We hope you come back to give us another chance to...More
We ordered the Mountain Ribs: in one word: uneatable. And with a lot of sorry’s from a sort of manager, that was it. Please do avoid this place when you want something to eatMore
Dennis, we are sorry about your experience. It seems we missed the mark. We will work diligently to train all of our staff on proper procedures. We pride ourselves on our service and food. We hope you come back to give us another chance to...More
We ate here our first night in town. Our waitress, who was from our neck of the woods on Long Island, gave us her utmost attention and engaged in some easy conversation. Our dinners were typical bar food. Just what we needed after our 4...hour road trip from SLC. Lots of IPA beer if you're into that. No Heinekens. Opted for a Corona. The place was jumping on a Tuesday night, apparently the Bluegrass band play here weekly. Lots of wonderful dancing going on. Very entertaining. Later in the week, we are at the other restaurant at the Wort. A great band was playing on the other side of the lobby. A must do in JH.More
Thank you very much for your review, we appreciate your time.
Atmosphere top notch, staff very friendly and helpful. The food was excellent . We stopped off for a Bloody Mary the first time we went. Came back a few days later for lunch.
Thank you very much for your 5 star review Scottie, we appreciate it.
We had the bar food with pretty good brisket sandwich on a bun, Great libations. Trendy moneyed crowd.
Thanks for your review.
