This was a merely tolerable experience for a number of reasons.
1) We had a reservation for 5 people, but there was not an available table when we arrived. We were offered a small table for 4 where we wouldn’t have been comfortable at all,...or we could sit in the “back room,” which turned out to be a storage room. In fact, we were told that it stinks back there when we were offered the small table. Really?!?! We should have left at this point, but we decided to try the back room anyway—simply because we were hungry and knew we wouldn’t fit at the smaller table. The room was extremely warm and we sat next to boxes, but they pushed two tables together so we had room for all of us.
2) The service was quick, and our server was friendly. But that just didn’t make up for the neglect of our making reservations. Why offer them if you won’t honor them and have a place for people who make them? There was a table that had a “reserved” card on it—also for 6:00p; we just didn’t have one.
3) The food was meh... I ordered the bone-in ribeye. It was $32, but Longhorn Steakhouse has a much better bone-in ribeye for less. I ordered medium rare; it was medium plus. It was charred on some points to the level of crunchy. Like I could scrape off the black char... I was also sad to ask for steak sauce for a $32 steak. They were out of baked potatoes at 6; they only start serving them at 5. Seriously?!?! My husband’s steak was also over cooked. The flavor was ok on both, but for the price, I would have expected more. Did I send it back? No, and maybe I should have. When I started eating, it was fine—not good, not great. I just don’t send food back unless it’s absolutely inedible. My parents did send theirs back because they ordered medium rare, and it came out too rare. I should have just traded with them, but they had a different cut.
Our total bill was right at $200, and the back storage room and quality of the food did not merit a $200 tab. We are from Atlanta, and we could have a much longer better experience and meal at a steakhouse there. I am just disappointed that we are in the middle of “beef country” and had a sub-par experience with our steaks. Maybe our expectations were just too high... 🤷🏼♀️ Or maybe we should just go there for a burger at lunch instead.More