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Chocolate Factory

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1402 S Main St, West Bend, WI 53095-4932
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8 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Mount Horeb, Wisconsin
Level Contributor
42 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 6, 2016

While the menu is simple at this restaurant, it's always a go-to when I'm back in West Bend visiting people. I love their baskets of subs or croissant sandwiches, and would rather have that than a run-of-the-mill Subway or Cousins meal. They have tons of different ice cream flavors, plus different sundae options. My favorite is the Chocolate Factory Special.

Thank JAK5878
Grafton, Wisconsin
Level Contributor
122 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed November 13, 2015

We stopped here and grabbed some subs to take with us on a hike through Kettle Moraine. The service was fast and friendly and the subs were very tasty. As others mentioned the bread was very good. I would definitely stop here again if I'm in the area.

Thank James S
West Bend, Wisconsin, United States
Level Contributor
10 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed September 9, 2015

The Chocolate Factory serves terrific subs, salads and sandwiches. Of course their ice cream is spectacular too.

Thank Bonnie K
West Bend, Wisconsin
Level Contributor
88 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed April 15, 2012

Depends on what you are going for - if custard, pretty good. If sub sandwiches, just average. Good news is, there are plenty of places to sit and eat (unlike Cousin's), and they have good bread. Other than that, the subs are fine, but nothing special.

Thank lottosal
West Bend, Wisconsin
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 28, 2012

Great ice cream and subs! I was surprised that the subs were so good here! The subs are beyond what they are at cousins and subway! Glad I finally tried them.

Thank Jack M
West Bend, Wisconsin
1 review
4 of 5 bubbles Reviewed November 10, 2010

I love Chocolate Factory subs! And the atmosphere reminds me of an old fashioned ice cream parlor. Great food, fun atmosphere and worth the money.

Thank Travellover3642
A TripAdvisor reviewer on Facebook
3 of 5 bubbles Reviewed October 16, 2009

grat home made rolls for subs, soups are good

Thank A TripAdvisor reviewer on Facebook
A TripAdvisor reviewer on Facebook
4 of 5 bubbles Reviewed September 1, 2008

The "Chocolate Factory Special" is their best ice cream flavor. Yum!

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Location and Contact Information
  • Address: 1402 S Main St, West Bend, WI 53095-4932
  • Location: United States  >  Wisconsin (WI)  >  West Bend
  • Phone Number: 262-306-8894

Questions & Answers

Questions? Get answers from Chocolate Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?