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About
Jug's Hitching Post Saloon & Grill, in West Bend, WI, is the area's leading pub serving West Bend, Milwaukee, Appleton and surrounding areas. We offer burgers, chicken, ribs, drinks, and more. For your next meal, visit Jug's Hitching Post Saloon & Grill in West Bend.
Meals
Lunch, Dinner
CUISINES
American, Bar, Pub
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Television, Serves Alcohol, Full Bar, Table Service
Reviews (85)
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85 results
Traveler rating
48
23
7
4
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
48
23
7
4
3
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All reviews waffle fries burger prime rib fish fry sandwiches drink order great food and service seated right away all you can eat jugs waterfall waitress specials fireplace medium
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Reviewed 4 weeks ago via mobile

Service was pretty slow for a Saturday 4:30p meal. Open tables and server seemed uninterested. Appetizer Platter ordered when we ordered drinks- came 3 minutes before our meal. Half the plate was fried too long, burnt. Burgers for meal were super greasy, buns were cold...and fries were soggy and tasted like old grease. Reorder of drinks took 10+ minutes, no checkback from server on meal. Have been here prior to this visit and was okay then- but this visit has us rethinking a return visit. No manager to be found and the bus staff needs a uniform shirt not a low cut tank top and workout jeggings! Other places around we will visit next time.More

Date of visit: August 2021
Helpful?
Reviewed May 5, 2021 via mobile

I’m from out of town. San Antonio, TX. We stopped here and I think I had the best hamburger I have ever tasted. WI you really do food right! Great place. Will return on my next visit.

Date of visit: May 2021
Helpful?2  
Reviewed February 28, 2021 via mobile

I rarely eat a burger so I was hoping for it to be as described—medium. It was well done so, meh. However, the bun was delicious. Grilled with some garlic salt, and had it encased a medium burger, I would have got what I was...hoping for. Staff was friendly and attentive as she could be given it was busy.More

Date of visit: March 2021
Helpful?
Reviewed November 9, 2020 via mobile

Stopped at Jugs on our search for the best burger around and were not disappointed. Monday is BOGO on All burgers ... GREAT Deal. We were greeted and seated right away , server arrived quick for drink order , then took our order , food...arrived in a timely manner and was Excellent. I would put their Burger in our top 3 ... Maybe 2. Big burger , plenty of flavor , great selection to choose from .... Lots of waffle fries. Well worth our trip .... Check it out.More

Date of visit: November 2020
Helpful?1  
Reviewed September 19, 2020

Rude hostess gave us an ugly look when no one greeted us at the entrance-4:30 Sat said too busy to seat us at one of many open tables 👎🏻

Date of visit: September 2020
Helpful?1  
Reviewed July 12, 2020

Worst resturante I have ever been to. We got there at 4:30 and sat at the bar waiting for our friends to show up. My wife went up to the hostess area to let them know we were at the bar and our friends we...coming soon and that we wanted to have dinner. Our friends arrived at 4:50 and had a drink with us. We told the hostess we were all there. We had to ask the bar girl to get us a second round or we would not have been served. We asked to be seated 4 times and told by the hostess she had to wait to seat us until the waitress were able to wait on us. We sat and talked patiently. We finally told them we were leaving and walked out. The sad part was that they were not that busy. This restaurant was so unorganized and the staff under trained and not service oriented. Would never go there again as it would be a waste of money. I am a biker and pretty laid back person. All we wanted was a little simple food and some good conversation with friends. We found it at MJ Stevens about 6 miles away. Better quality of food, better pricing, and great service by an awesome waitress! Glad we left jug’sMore

Date of visit: July 2020
Helpful?1  
Reviewed July 7, 2020

2 waitresses 4 tables 3 of which were seated right next to each other so much for social distancing? Drinks came fast but the food was terribly slow. Waitress never came back to our table to check how our meals were or if we needed...additional beverages then we had to chase her down to get our check with that said we had to again chase her down to pay for our meal. To our surprise we were charged and additional 4% for using a charge card. We have come here often prior to the pandemic but won't rush back food didn't seem to be as good as in the past either walked away very disappointed!!!!!!More

Date of visit: July 2020
Helpful?4  
Reviewed June 17, 2020

Classic Wisconsin family tavern! Nice selection of food on the menu. Sat at the bar and had a great experience with Lisa the bartender. On the ball with drinks, food and overall service! Very family-friendly atmosphere. Great outdoor seating area with waterfall and fireplace! Highly...recommend!!More

Date of visit: June 2020
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Reviewed March 15, 2020 via mobile

Stopped in for lunch. Loved the atmosphere/real wood pub tables. Service was exceptional and friendly. We both had the all you can eat Bluegills of the Sunday special. Breading was light and crunchy and the first serving was HUGE!!!! We took home about a pound...of gills between the two of us that we couldn’t eat. We had waffle fries and pub chips which were both very good and generous portions as well. Coleslaw is just ok, and tartar sauce is good too. We found are new weekend lunch place 😊More

Date of visit: March 2020
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Reviewed March 12, 2020

We have been going to the Hitching Post for a long time and always leave with a great lunch experience! Awesome sandwichs , hard to finish. Freindly staff and very quick if your on a schedule.

Date of visit: February 2020
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Questions & Answers
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Betsyj125
October 15, 2015|
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Response from Tom2848 | Reviewed this property |
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Frequently Asked Questions about Jug's Hitching Post Saloon & Grill

Yes, Jug's Hitching Post Saloon & Grill offers takeout services.

Jug's Hitching Post Saloon & Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4