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Innovation

Claimed
Reserve a Table
Mon, 2/18
8:00 PM
2

Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $35
CUISINES
American, Bar
Special Diets
Gluten Free Options
View all details
meals, features, about

Location and contact

Reviews (187)
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183 results
Traveler rating
85
43
28
12
15
Traveler type
Time of year
LanguageEnglish
85
43
28
12
15
Show reviews that mention
All reviews brunch fish fry salad fries the crowne plaza nice hotel dinner experience dining choices great server friendly service wait staff crystal charles waitress jaz pj coupon
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1 - 10 of 183 reviews
Reviewed 1 week ago via mobile

Our server Jaz was soooooo amazing everything was great everything was simply amazing and the food ws great. I’ll be sure to come back and visit again and be sure to recommend this place to others!!!

Date of visit: February 2019
Thank Jada M
Reviewed 1 week ago via mobile

Jaz was very professional and attentive; we enjoyed our evening very much. Buffet is bountiful and fish was delicious.

Date of visit: February 2019
Thank DMRose0914
Reviewed 2 weeks ago via mobile

Wow, where do I begin? This was about as uninspired of a birthday dinner as I’ve ever seen. The dining room itself seems overly bright and institutional, the food was adequate at best. And the server had absolutely no knowledge of even the most basic...More

Date of visit: March 2018
Thank DianneMKE
Reviewed 3 weeks ago via mobile

I got in late during a snowstorm. Crystal in the restaurant agreed to seat and serve me even though the restaurant closed in 4 minutes. I was tired and hungry, and so appreciative. Crystal was patient, and several tables remained talking and finishing their meals...More

Date of visit: January 2019
Thank FarAway04738004051
Reviewed 4 weeks ago

Our server, Crystal, was a delight. Her friendly smile and menu suggestions helped us choose the right items from their appetizing menu. It was our first visit to the hotel and we look forward to our next visit. Thank you.

Date of visit: January 2019
Thank kentChicago
Reviewed December 5, 2018

Very friendly staff -food was excellent. Our waitress Cystal provided us with excellent service- we will come back!

Date of visit: December 2018
Thank 73charger
Reviewed November 4, 2018 via mobile

The staff at breakfast were super helpful in making sure I had juice, coffee,and a fresh omlet. They were full of smiles and catered to everything we needed graciously and without making me feel like I asked for too much. The other hotel guests were...More

Date of visit: November 2018
Thank Curiosity52749821915
Reviewed September 14, 2018

Charles took care of your group the entire time we were there. He was super friendly and very bubbly. Always willing to help out and was very on top of things. He was a great asset for meal service

Date of visit: September 2018
Thank jeffwelnetz
Reviewed August 5, 2018 via mobile

Crystal is a phenomenal waitress. She served us timely and was very kind and joyful. We came down here for our son leaving for the Army and our dinner experience with Crystal could not have been better!

Date of visit: August 2018
Thank Alexandra C
Teri M, Manager at Innovation, responded to this reviewResponded August 13, 2018

Thank you for taking the time to share your feedback with us. I'm thrilled to hear that Crystal provided you a great dining experience during such an important time. We hope that you can visit us again so.

Reviewed August 4, 2018 via mobile

We were needing food after traveling to Milwaukee and Crystal was very professional and understanding. She provided us with early dinner service and was tending to all of our requests. Food was good and service was better.

Date of visit: August 2018
Thank jareddettmann
Teri M, Manager at Innovation, responded to this reviewResponded August 13, 2018

Thank you for taking the time to share your experience with us. I'm glad to hear that Crystal took such good care of you. We look forward to seeing you again soon.

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