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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$7 - $30
CUISINES
American, Bar, Cajun & Creole
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (354)
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348 results
Traveler rating
135
123
58
23
9
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LanguageEnglish
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Traveler rating
135
123
58
23
9
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All reviews brunch salad chicken ribs great sunday off the menu server canoe entrees fixings
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Reviewed May 21, 2022

Salad bars and buffets were predicted to disappear post-Covid, but Thunder Bay has done a good job of creating distance between tables and providing spacious serving bowls at the great salad/soup bar. Most entrees run abound $20, but the Friday night fish special includes the...salad bar. Both fish and salad bar can be "revisited". The atmosphere is sort-of "lodgelike" with lots of Native chiefs and canoe paddles hanging on the giant walls and huge rooms. The overall ambiance is kind of dark, but we enjoyed the experience and will be back. Service was great and parking is ample. It's apparently one of those places where management cares that you were there because they respond to reviews-- unlike many places that couldn't be bothered.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded May 24, 2022

Hello, thank you so much for leaving your wonderful review. We are glad that everything met expectations. We are excited to see you again!

Reviewed October 3, 2021 via mobile

Great Sunday brunch. Brunches are rare these days but this was all out. Huge salad bar, breakfast pastries and a few desserts, full breakfast with scrambled eggs, fish, chicken, ribs, fresh sliced ham, and ask the fixings. We had bloody Marys and mimosas to kick...things off. Great coffee too. A special treat.More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded October 4, 2021

We are so pleased that everything exceeded expectations while you dined with us for our Sunday brunch! We appreciate your wonderful feedback.

Reviewed September 22, 2021

Went with another couple----not a cheap place to eat----the buffet alone is $14 without a entrée bought--but then $6 if you buy a entrée-----the buffet was good--not great----overall good visit----not very busy for Saturday night at 6 pm

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded September 28, 2021

Thanks for your feedback - we do take each and every comment very seriously. Your comments have been shared with our management team for review. Thank you for coming in to dine with us.

Reviewed August 10, 2021

our friends took us out for our Anniversary and it was quite disappointing . most of the meals were good a walleye dinner, and two filets with a huge baked potato and a generous salad. the ribeye was not so good with a lot of...grizzle .could not eat half of it. our server never came back to ask how the food was tasting or if we needed anything.. our friends apologized and were sorry that things turned out the way it did. i guess we wont be back.More

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded August 12, 2021

Carol, thank you for providing us with all of this information. We take pride in our restaurant and we want to make sure everything is consistently up to expectations. I have shared your feedback with our executive team to make the necessary changes going forward....More

Reviewed July 16, 2021 via mobile

The salad bar was amazing lots of fresh selections and choices to meet everyone’s needs. They didn’t rush us and let us visit with no interruptions until they noticed drinks were low. Great friends meeting place

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded July 19, 2021

Hello, thank you for dining with us and for providing your wonderful feedback. We are so happy to hear you enjoyed the salad bar- we think it's pretty great, too! We look forwarding to see you soon!

Reviewed June 1, 2021 via mobile

Went to this restaurant for the first time recently. Had the bison smoked meatloaf. Is it bison meat? Not sure, menu didn’t clarify but bottom line is that is what a good meal. Might of been over cooked a little bit, but maybe that’s just...me.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded June 3, 2021

Hello, thank you for stopping in to dine with us for the first time! Our Bison Meatloaf is made with real bison. We are sorry that it seems it was overcooked and we appreciate that you took the time to let us know!

Reviewed May 25, 2021

Even after meeting and talking with staff ahead of our event, it is as if they completely forgot about us. Tables were not set up correctly, other tables for the wedding cake, gifts, etc were missing; there was no water on the tables, no bread,...no wine as we ordered. The appetizers were never brought in. The head table was served almost last instead of first. Guests did not have drinks for the “toast”. Only 2 staff assigned to a party of 26, and they had 2 other parties to serve in addition to ours. We expressed our concerns to the Banquet Manger, who blamed it on the Manager on ‘Duty, and didn’t believe some of what we told her. Horrible experience to mark a special day in our lives.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded May 27, 2021

We are very sorry to hear that your special day was not at all up to expectations. We have spoken with the Brand Operations Leader of this property and he will be following u with you to ensure we make this right.

Reviewed May 20, 2021

We love Thunder Bay Grille! We live close & tend to go there often. We have also thoroughly enjoyed their brunches. Due to Covid we have been doing way more take out meals. Frankly, we didn’t even know about their take out menu, and found...it by accident. So very glad we did! Order was done at the scheduled time, nicely packed/hot and delicious. You can order anything off the menu but we did the family 2 entree dinners which was a ton of food! We put half away for dinner the next night & it warmed easily. We have ordered many times when we have unexpected guests (adult kids!) - so convenient & relaxing. You do get a vegetable, potato, rolls & that great butter. Highly recommend trying the bison meat loaf - to die for so good! Highly recommend this restaurant for both dine in & take out!More

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heart of America Group, Marketing at Thunder Bay Grille, responded to this reviewResponded May 27, 2021

Julie, thank you for the outstanding review! We take pride in our restaurant and we love to hear that everything has met your expectations for you take out order. We appreciate your patronage and your wonderful recommendation!

Reviewed November 26, 2020

The thanks giving meal was good not great the stuffing eas really mushy the wait for this to go was really silly one person was bringing it out a diffrent lady brought our food out and forgot to grab the pie i simply asked about...it and the lady was verry rude and had a smart mouth i was simply trying to help i guess ill let her do her own job or something like that was a smart comment i will never order from you agine it was a mistake and wast of moneyMore

Date of visit: November 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LVTersch, Marketing at Thunder Bay Grille, responded to this reviewResponded November 30, 2020

I am very disappointed to hear your experience did not meet the expectations we strive to meet. We appreciate hearing from our guests on what we could do better. I assure you I will pass your feedback to our executive team so we can address...More

Reviewed October 19, 2020 via mobile

Very accommodating for the group we had. Our server was great, very personable and friendly. Food was very good. I had never been there before but I would go back again. I will recommend to my friends if they are in the area to check...Thunder Bay out.More

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MichelleSparkman, Marketing at Thunder Bay Grille, responded to this reviewResponded October 21, 2020

Hello, thank you dining with us and sharing your excellent experience. We are happy to hear that your party was accommodated and that you enjoyed your meal! We hope to see you again soon!

Reviewed April 13, 2020

Had to sit for 20 minutes and then get up and ask the wait staff if we could have at least a glass of water. Food was cold when it finally got into the room.

Date of visit: November 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 7, 2020 via mobile

It was a long time ago but to my knowledge the food was very good and the staff was very kind helpful.

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MKSparkman, Marketing at Thunder Bay Grille, responded to this reviewResponded March 9, 2020

Jessica, thank you for posting your review. Since it has been a while we hope to see you come to visit us again soon!

Reviewed March 3, 2020 via mobile

Food was good. Staff great. Unfortunately the bartender was cook and server as well. So very slow. Would try again though.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MKSparkman, Marketing at Thunder Bay Grille, responded to this reviewResponded March 6, 2020

Hello, we are very sorry that the service you received was not up to our usual standards. However, we are thrilled that you enjoyed your meal and are going to come back to give us another try. Thank you for taking the time to leave...More

Reviewed February 15, 2020

Came in Valentines Day weekend with my wife and we ordered their Alfredo With Grilled Chicken, and their Herb Roasted Chicken, which was delivered to our table under cooked, very gummy and running with red blood. The waiter Charlie never gave the option to choose...the temperature of the chicken or I would said medium well or well done. I figured by name being Herb Roast Chicken it would be pretty much a great cooked meal, but I was wrong. My wife also had a couple small slices of bread that came with her meal that we tried to get another order of, but the waiter still couldn’t seem to get it right. He brought us out 2 orders of breads that were not even close to being the same bread that was included with my wife’s dinner. We still tipped him $10 on a $40 balance... Very Dissatisfied!More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MKSparkman, Marketing at Thunder Bay Grille, responded to this reviewResponded February 17, 2020

Hello, we are extremely sorry that the food and service you received on Valentine's Day was not up to expectations at all. I assure you that your comments have been shared with our entire management team at the Pewaukee location to we can make sure...More

Reviewed February 11, 2020 via mobile

Love the salad bar many toppings to choose from and always fresh . Homemade Ranch dressing also, it’s the best .

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MKSparkman, Marketing at Thunder Bay Grille, responded to this reviewResponded February 13, 2020

Peggy - thank you for sharing your great review. We are happy to hear you enjoy the salad bar and we hope to see you again soon!

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Questions & Answers
Ask a question
Carol M
November 4, 2016|
AnswerShow all 4 answers
Response from Michelle S | Property representative |
Yes Thunder Bay in Pewaukee will host Thanksgiving. There is information on their website - this is a busy day so I would call and make reservations.
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Frequently Asked Questions about Thunder Bay Grille

Yes, Thunder Bay Grille offers takeout services.

Thunder Bay Grille is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4