We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway

Merlin Road, Cribbs Causeway BS10 7SR, England
+44 117 959 1180
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent16%
  • Very good23%
  • Average21%
  • Poor21%
  • Terrible16%
Apr 10, 2017
“ok food for prices”
Apr 9, 2017
“Awful service!!”
Restaurant Hours
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Merlin Road, Cribbs Causeway BS10 7SR, England
Write a Review
Reviews (243)
Traveler rating
Traveler type
Time of year

1 - 10 of 243 reviews

Reviewed yesterday via mobile

They could not cope with the amount of people in there. Took 20 minutes to get a drink even though we were the only people at the bar. Staff very disinterested! Waitress did not know the dishes and obviously just started making stuff up which...More

Thank Cheryl K
Reviewed 1 week ago

We were in the Bristol area on a very, very hot and sunny Sunday in April meeting some friends and were wondering where would be the best place to head for some lunch. Anywhere near water was out so we set about thinking where people...More

Thank sagsSouthWales
Reviewed April 17, 2017

We were a family of 5 adults, 2 children and a baby - staff were quick to serve, friendly and really great with the children.

Thank jenny61160
Reviewed April 10, 2017

had lunch there with my family , loved the place staff were nice but food was expensive for what it was . it was nice meal but could of done with more of it.

Thank Helen C
Reviewed April 9, 2017 via mobile

We have just left after a birthday meal for my 6 year old nephew, there was 3 adults and 6 children. On arrival our table wasn't prepared. Nor was it decorated, we were told it would be when booked. 5 staff members were stood around...More

Thank Alix H
Reviewed March 31, 2017 via mobile

My sister and I went to Frankie & Benny's on a Thursday evening we were were greeted by a very professional waitress called Cathy. She was meant to be finishing her shift but she stayed and looked after us in an exemplary way. She did...More

Thank Jenny L
Reviewed March 31, 2017 via mobile

We visited This restaurant for a change to our usual haunt and we were glad we did. We were greeted by Cathy who was going to serve us. She was warm. Friendly and cheerful. Nothing was too much trouble.

Thank Chrissie L
Reviewed March 3, 2017 via mobile

8 of us came for a meal and all had starters and mains. We were seated by our host and left to choose our food. We all had starters and these took about 25 minutes to arrive. When they arrived my jacket potato skins were...More

Thank Ale260997
Reviewed February 28, 2017

Meal very poor,staff stressed,got order wrong as chef forgot who wanted mash,so got it in a bowl!Price high for the quality,even with discount!

Thank dazzer2017
Reviewed February 24, 2017 via mobile

Enjoyed a nice decent family meal, Cathy was our waitress who looked after us very well and went out of her way to help. The food was good and Cathy made the visit a good one even taking time to help cheer up the youngest...More

1  Thank Ryan W
Nearby Restaurants
Las Iguanas - Cribbs Causeway
437 reviews
.06 miles away
171 reviews
.39 miles away
Cafe Rouge Bristol Cribbs
320 reviews
.36 miles away
Carluccio's - Cribbs
287 reviews
.37 miles away
Nearby Attractions
Vue Cinema
64 reviews
.14 miles away
Wild Place Project
388 reviews
.66 miles away
The Mall at Cribbs Causeway
323 reviews
.33 miles away
Bristol Activity Centre
234 reviews
.89 miles away
Questions & Answers
Get quick answers from Frankie & Benny's New York Italian Restaurant - Bristol / Cribbs Causeway staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$37 - $37
Dinner, Brunch, Breakfast, Lunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Kids, Families with children
Location and Contact Information
  • Address: Merlin Road, Cribbs Causeway BS10 7SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Gloucestershire  >  Cribbs Causeway
  • Phone Number: +44 117 959 1180