Waitress and manager were inept. We were a table of five. Waitress never returned after ordering while we waited for over 30 minutes for food, while we saw two tables around us being served. Finally caught her I and were told the kitchen was backed...up, but food would be up soon. No apology. After 5 more minutes we captured the manager, and he gave us the same story. When our food finally arrived, one of the tables that came in after us was finished eating and getting up to leave. No apologies, no offers of appetizers or drinks as compensation, and no reduction on bill. Our recommendation is be your own advocate early, before you have to become mad. We have eaten here before, but will not return and will share our story with others.More

Reservations for 4 were for 545pm on a Friday night. We were sat promptly, if not even a little early. And that’s where the positive comments end. Our waiter took about 15 min to come and get a drink order. The drink order took another...15 min to be delivered. The waiter took our dinner order ….. about 30 min later he came back and told us he forgot to put the order in AND threw away our the paper he had written it down on. We gave our order to him again. When our food was delivered, 1.5hrs after we sat down my order was wrong. (No way I was sending it back). The fish was terrible. Dry and over cooked. Everything was straight from a can, nothing home made. Very disappointed.More

Heard a lot of good things about this place so decided to try it out. Had 5:30 PM reservations for a Saturday, got there 5 min early and was seated right away with a "your server will be right out. No one came to take...a drink order. We were seated at a table for two closest to the restrooms right on the main drag to the kitchen. Other tables near us were seated after us and had their drink orders and food orders taken right away. still no waitress. Finally the waitress showed up and started into her "specials of the day" speel, no offer of appetizers or drinks. I interrupted to inform her that we did not have our drink orders taken yet. She got snippy and said "i'm getting to that" or something. she took our drink orders and we did not see her or the drinks for over 10 minutes. When she came back with the drinks she asked what we were having and we asked about the prime rib as it is not on the menu. After the order was placed, we did not see the waitress again. the food came out quickly and cold. The traffic past our table was non stop with people going to the rest rooms and wait staff going back and forth. We finished our meals with no further visit from the waitress but as soon as I put my napkin on the table signifying we were finished she was there with the check not even asking if we wanted another drink. We promptly paid and left. We will not ever be going back. We will tell everyone we know of the horrible service.More

Just a Sunday brunch with the family and it turned out to be so fantastic. Food, service (our server Ashley was the best) atmosphere and view. Recommend highly

Very disappointed. I called on a Thursday for Saturday reservations for Outdoor seating. We get there and they tell us that they have us in their screen room. That's not what I reserved. Meanwhile there were several open tables outside. But they told us they...were booked. Food was just ok. I wouldn't go back. There are a lot better places to eat.More

Just came from Bay Bay Brewhouse in Muskego.Had an anniversary gathering with 15 people.It was fantastic. Food and drink were delicious. Waitress Michelle.Very friendly and accommodating. Manager Brittany made sure all our needs were addressed.I would highly recommend this restaurant. Beautiful setting on Big Muskego...lakeMore

Nice place on a Wisconsin lake! We walked in on a Tuesday night at 5:30 pm and were told at least 60 minutes for a table with plenty open inside and they on the patio. The hostess suggested we could sit at a bar table...immediately and order food and drinks from the bartender, so we did. The bar staff could not have been more accommodating! They took our orders and delivered food & drinks to our table. The fish fry, spicy chicken panini, and cheese curds were all very good and brought out in a timely manner. Our servers were great on a very busy Tuesday night. The lake view and outdoor area were very nice. The only negative was they were out of ice cream & could not make grasshoppers for us at the end of our meal. We will definitely go back anytime. We did hear a few locals discuss how the restaurant is very under-staffed and that’s why there’s a long wait for a table. Definitely make reservations any night you go.More

We had a reservation for 7:15 on a lovely Saturday night. They were very busy, but when I checked in, I was told that the people at our table had finished eating and had finished paying their check but hadn't left yet. 15 minutes later...I hadn't heard anything and went up to the person who had the iPads with the tables on them for seating and asked if out table was ready yet. We were immediately seated, so it is a good idea to pleasantly check from time to time. After about 10 more minutes our server came to our table. After that point, the service was good and we finished dinner and left exactly 1 1/2 hours after our reservation time, which overall is about normal. I started out with a wedge salad. It was large, with abundant blue cheese dressing, tasty bacon bits and small tomatoes. A very nice wedge salad for $6, My wife and I both had the Wurst platter. The sausages were truely excellent, the potato pancakes were a bit overcooked, but still OK. Overall, the food was quite good. The wine list is very small and the beer list is OK. They have a very, very large liquor list. The setting is very, very nice. Our total bill, including a glass or wine and 2 beers was a reasonable $90 including tax and tip. If possible, going during the week when they aren't so busy is proably better. When they are busy, be prepared to wait. Had we not had to wait and had been seated at our reservation time, I would have given them 5 stars instead of 4.More

We were there last night. They have beautiful outdoor dining and bar. The food was good and we had great service with Laura. I would highly recommend if you like to eat outdoors with a great view of the water

I have gone to this restaurant many times and love it. Normally I would give this place a 5/5, but last night is the exception. Now I know they were busy. We made reservations, but still had to 30 minutes for a table. This was...while 4 hostesses, stood around the desk, called each other and twirled their hair. No interaction with customers, just with each other. They didn't look or act professionally. Drinks were forgotten, or incorrect. We waited about 45 minutes to get our food. Waitress never checked back in. Had to ask someone else for butter and our drinks. The bartender came out to ask me how I wanted my drink, but then it didn't come the way I ordered it. Too bad the wait and hostess staff is not as well trained as the chef.More

We went this past Tuesday. The place was crowded and it took 68 minutes from the time we ordered our food until it came to our table. It also took 45 minutes for our waitress to come back after we ordered to ask if we...wanted another drink. When we asked for our check it was another 15 minutes before she brought it. Over two hours to eat and all we ordered was a burger, salad, and pasta. No appetizers or dessert. I know most restaurants are having staffing issues. I'm sure the kitchen was overwhelmed. If they can't handle the tables don't sit so many people. Close some sections and have a waiting list. I would have rather sat at the bar, inside or outside for an hour before I was seated. It is a very nice place and the food has always been good but they are they obviously can't handle the amount of customers they are trying to serve. It will be a long time before we return to this place.More

Other than a great setting our past dining experience with 2 other couples at best was one star. We had different mistakes on our drink order & then it took 90 minutes to get our food. All 6 entree’s were below average & most were...overcooked with sides either served at lukewarm or cold and still overcooked. (They were also out of items but we weren’t told until 75 minutes after order was placed). While setting & our company was wonderful the actual dining experience was as bad as I ever experienced. It is apparent that this restaurant is severely understaffed & currently woefully mismanaged.More