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The Horseshoes

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Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
The Horseshoes is a great destination for all of your dining requirements. Serving up a delicious selection of starters, light bites, mains, sharing platters, Sunday roasts, and tempting desserts every day of the week, The Horseshoes should be your first port of call no matter what the occasion. We are also a family friendly establishment, so please feel free to bring your little ones along too. They will love our dedicated children’s menu so you’re sure to have absolutely no problem getting them to clear their plates! If you’re driving, plenty of car parking is also available on site.
PRICE RANGE
$13 - $33
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
Bar, British, Pub, Gastropub
FEATURES
Television, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards
Reviews (753)
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751 results
Traveler rating
310
159
139
84
59
Traveler type
Time of year
LanguageEnglish
310
159
139
84
59
Show reviews that mention
All reviews chocolate bomb wagyu burger pudding roast dinner pie duck the pub lovely evening my mum birthday meal car park food was lovely sam trio crackling kent maidstone
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1 - 10 of 751 reviews
Reviewed 5 days ago via mobile

We visit the Horseshoes regularly as it's our local. After a visit last night with a group of friends though we won't be returning anytime soon. We arrived on a freezing night expecting lovely roaring fires, none were lit and we ended up sat in...More

Date of visit: January 2019
Thank 603becciw
Reviewed 1 week ago via mobile

Lovely place, good beer. The best thing was the food recommendation and how it came out. Advise it to anyone.

Date of visit: January 2019
Thank Joseph B
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded yesterday

Thankyou so much for your lovely review. The Goats curd is a favourite of my own so I am glad you enjoyed it too! Hope to see you again soon April Krom Holding Manager

Reviewed 2 weeks ago via mobile

We booked online which was easy to do.Service by Ben was first class and pleasant.The menu had a good choice of food.The food was lovely taste.Seating was comfortable and a lovely roaring fire.We said to the waiter that the meal today was for my mum's...More

Date of visit: January 2019
Thank Jessica O
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Good Afternoon Jessica We are so pleased you enjoyed your visit here and that Ben looked after you well. We will pass your lovely comments on to him and im sure he will be very grateful as we all work extremely hard to ensure the...More

Reviewed 2 weeks ago via mobile

Four of us went for a meal and all had different things ,cod and chips ,Kebab,breaded chicken steak and rib eye steak .cod and chips good ,lamb kofta good but small !my breaded chicken was dry and served with grated carrot and chilis really strange...More

Date of visit: January 2019
Thank Ivanandsuebannister
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Thankyou for leaving your comments. I am sorry you did not enjoy all of your meals. I will pass all of your feedback to the kitchen and continue to imporve. Many Thanks, April Krom Holding Manager

Reviewed 2 weeks ago

We went to The Horseshoes yesterday for lunch. I an coeliac so have to eat gluten free food. When looking at the menu I did not find a starter that I fancied as a starter, so I asked if it would be possible to have...More

Date of visit: January 2019
Thank Derek C
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us such a wonderful review. The team are so passionate about delivering exceptional service and are always looking for ways to make the guest experience special. I am so proud to hear of Freddie's efforts in regards...More

Reviewed 3 weeks ago via mobile

2 hour wait from a set menu, the food wasn’t nice including baked Alaska which didn’t have any meringue on it, just the same slimy consistency all the way through, rib eye steak was mostly fatty and it was a bad experience. Too expensive for...More

Date of visit: December 2018
1  Thank uwuwuuwuwuw
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Thankyou for taking the time to leave us a review. I am sorry you were not fully satisfied with your experience with us. A 2 hour wait is not acceptable and I am unsure as to why that was the case. I was one of...More

Reviewed 3 weeks ago via mobile

Enjoyable meal but the place was freezing cold. Lovely big fire places on a cold evening but not lit. Bit odd. Got everything there but just need to up game a bitMore

Date of visit: December 2018
2  Thank AlanMichaelP
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us a review. I am so sorry the fires were not lit. They should be roaring throughout the day and in to the evening. I will ensure to pick this up with the team. April Krom Holding...More

Reviewed 3 weeks ago via mobile

Had a nice meal with the family. The food was well presented and tasted freshly cooked really enjoyed this meal

Date of visit: December 2018
Thank Jjeatsjj
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 3 weeks ago

Jjeatsjj, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Horseshoes. We look forward to seeing you again soon April Krom Holding Manager

Reviewed 4 weeks ago via mobile

Eat at The Horseshoes last night (Christmas Eve) and feel compelled to comment. Simply put the food was great, absolutely no complaints there, all three courses were good quality and well cooked but... The service was poor, we had to wait to be seated despite...More

Date of visit: December 2018
1  Thank Harpmeister66
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 3 weeks ago

Thank you for leaving your feedback. I can only apologise about the experience on Christmas Eve. I completely understand your frustrations as I felt them too. I had 3 team members call in sick and then a further member had to be sent off to...More

Reviewed 4 weeks ago via mobile

All of the years we’ve lived in Maidstone and I cannot believe we have not been here sooner!! As soon as we walked in, we was wowed by the beauty of the decor, high ceilings, beautiful beams, gorgeous bar area.. couldn’t fault anything. All of...More

Date of visit: December 2018
Thank Sophie_ThePA
GeneralManagerAA, Manager at The Horseshoes, responded to this reviewResponded 1 week ago

Good Afternoon Sophie Thank you for such wonderful kind words. We strive here to make sure all guests have an experience like you describe. We hope to see you again in the near future. Kind Regards Lisa Shift Supervisor

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Questions & Answers
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wookent
November 27, 2016|
AnswerShow all 5 answers
Response from Kelly R | Property representative |
Good afternoon, We do add a 10% optional service charge to tables above 8. This is completely optional though and can be removed at the guests request and can not be added if preferred or again requested. Kind... More
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