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McDonald's

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Mequon Rd, Germantown, WI 53022
(262) 253-4710
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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10 Reviews from our TripAdvisor Community

Traveler rating
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Showing 10: English reviews
Level Contributor
4 reviews
1 of 5 stars Reviewed February 18, 2016 via mobile

This place is nasty. All of the employees are rude, sloppy and don't have good food safety or food handling skills. Plus 9 out of 10 times order is messed up. This is one of the worst McDonalds I've ever been to.

Helpful?
Thank Jason C
Level Contributor
13 reviews
8 restaurant reviews
1 of 5 stars Reviewed November 13, 2015

This McDonald's location has the poorest customer service ever. We only go here because it is close. Orders are messed up 70% of the time or more. Receipts are not given. No compensation for bringing back improper orders. Coupons are very difficult to use. Management employees are rude. Regular employees are usually disinterested or incompetent. In my opinion , this... More 

Helpful?
Thank Lawrence K
Sun Prairie, Wisconsin
Level Contributor
289 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed October 5, 2015

We had to kill time for our grand child to get out of school and stopped for a drink and cookies. An hour later we were back with our grand child and the other grand parents. After lunch our grand child played for an hour on the tall vertical playground equipment. Unlike so many of the McDonald's playground equipment, this... More 

Helpful?
Thank Delmar M
Andover, Minnesota
Level Contributor
109 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed March 19, 2015

Waited forever then got cold fries and a burnt bun. How do you burn the freaking bun at McDonald's. This place has some serious issues. The only bright spot was I got fresh fries after I told the manager they were just plain nasty

Helpful?
Thank davmach1
Germantown, Wisconsin
Level Contributor
74 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 2, 2015

Everyone can relate to McDonalds, the food, what you like and don't like. This Germantown McDonalds drive thru is like a well oiled machine. They were so fast, I was holding THEM up as they handed off my order. Keep up the great work.

Helpful?
Thank Jean M
Colgate, Wisconsin
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 3, 2013

This McDonalds just seems run down and needs a face lift or? Service was fine but also lakluster. They won't give you your cup to fill until your whole order is ready which is really odd.

Helpful?
Thank LauriePoll
Pecatonica, IL
Level Contributor
92 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 12, 2012

We ordered 4 breakfast meals at the drive-thru. Had to pull in a spot which I figured we would have to do. The hash browns all stuck to their wrappers and the sandwiches were sub-par. We had to wait in the special parking to get our meals. Of course, they tell you it will be just a minute but it... More 

Helpful?
Thank PamelaSueB
Chicago, Illinois
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 30, 2012

This place screams for a makeover. Better yet, tear it down and rebuild a new one. Old and outdated, why 2 lanes for drive thru; the reason escapes me.

Helpful?
Thank SouthernStyleupnorth
Milwaukee, Wisconsin
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 30, 2011

Every time I get the fish from this location it is as though they skimp - it is only a dab of tartar sauce. I asked for some extra and they wanted 25 cents more. At other McDonald's such as Menomonee Falls, Glendale, Mequon or Fox Point it is a not a problem.

Helpful?
Thank KathyB29
Milwaukee, Wisconsin
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 4, 2011

On two recent occasions I have tried the drive-thru at this McDonald's. One time I waited 10 minutes and could not wait any longer. The other time was about 7 minutes. Recently they added the 2nd drive thru ordering lane. I have no idea why they did that as it just slows things done even more. The positive side is... More 

Helpful?
Thank KathyB29

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Restaurant Details

Rating summary
  • Food
    2 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    1.5 of 5 stars
Cuisine
Fast Food
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: Mequon Rd, Germantown, WI 53022
  • Location: United States  >  Wisconsin (WI)  >  Germantown
  • Phone Number: (262) 253-4710

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?