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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features, about
Reviews (402)
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400 results
Traveler rating
246
115
23
8
8
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LanguageEnglish
Traveler rating
246
115
23
8
8
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All reviews vanilla pudding chicken dumpling soup hash browns homemade pies potatoes comfort food great home cooking daily specials the wait staff prices are very reasonable great place to eat
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Reviewed September 18, 2021 via mobile

They Really Make Each Customer Feel Like ….They Are One Of Their Own Randy’s Family !! A Family owned and operated restaurant just a few blocks the UW-EC campus, hospital and less than a mile from I-94 off Hwy 37 exit. I visited the Eau...Claire campus with a traveling college sports team. I wanted a nice meal and the hotel nearby recommended Randy’s. Wow were they right!! I was seated by an older woman named Laura who captained the front desk area. Quickly I was politely and warmly greeted by my server Kaylee. She took my order, accurately brought my food out with salad, special appetizer of onion rings and meal cooked just right to my specifications. While I had waited for my meal and during my dining of my Friday dinner, I watched and listened. The very genuine care and dedication to serve the patrons was the hallmark of this restaurant. Kaylee served various tables with a variety of customers….all were treated like family. I inquired and found out that Randy and Laura still operate the restaurant since 1960. Gramma Laura was there seating people, bussing tables. Kaylee, my server was her granddaughter. Her care and efficient work for her clients was a “family” way of life, her mother, aunts and uncles still work there. The meal, cherry pie in a safe cup and homemade peanut butter cookies were outstanding!! But it was the SERVICE that I will long remember! As I left that Friday just past 5pm, there was a line to the door waiting to get a table. I found out why !!! I asked for a card for Randy’s. On the front it showed previous TRIP ADVISOR “Certificate of Excellence “ winner. I can assure You, that it is still valid TODAY !!More

Date of visit: September 2021
Helpful?
David S, Public Relations Manager at Randy's Family Restaurant, responded to this reviewResponded September 18, 2021

Thank you, Doremus, for this wonderful review. We are humbled and touched by your kind words, and your ability to capture our true love of what we do here at Randy's. We thank you for taking time to mention our dedication and attention to our...More

Reviewed August 17, 2021 via mobile

Basic Diner food. Better than a Perkins or IHOP for sure, just good solid diner food. If you are looking for next level stuff go to the Nucleus which is awesome. The place was full of farmers and seniors when we were there, so it's...totally a local fav.More

Date of visit: August 2021
Helpful?1  
David S, Manager at Randy's Family Restaurant, responded to this reviewResponded August 18, 2021

We appreciate your kind review, MiscJMM! Let us know how we can make your next visit outstanding.

Reviewed July 6, 2021 via mobile

Stopped for dinner during a roadtrip. Great home-cooked food and friendly staff. Our dinners ranged from breakfast to sandwiches - and pie in a cup! All delicious.

Date of visit: July 2021
Helpful?
David S, Guest Relations Manager at Randy's Family Restaurant, responded to this reviewResponded July 7, 2021

Thank you so much for the kind words, Julie. We are honored that you thoroughly enjoyed our fresh, homemade food, and our wide variety of delicious menu options. We hope that you will visit us again when you are in the area.

Reviewed June 25, 2021 via mobile

Great dining experience! Seated by a very friendly hostess, then waitress was at our table quickly to give us samples of fresh, warm, delicious vanilla pudding, and to take drink orders. Food was out quickly. Ham and cheese omelet was well filled, and hash browns...crispy and light. Hubby liked his garden hash browns (loaded with peppers and onions), as well as sausage and gravy. Even the rye toast got good marks. Highly recommended! Servers knew many patrons, made all feel welcome.More

Date of visit: June 2021
Helpful?
David S, Guest Relations Manager at Randy's Family Restaurant, responded to this reviewResponded June 26, 2021

Thanks for joining us for a fantastic meal, lo1614. You can always count on us for great service and delicious food. We sincerely appreciate you taking time to leave this outstanding and detailed review. We look forward to serving both of you many more delicious...More

Reviewed May 5, 2021

My wife and I enjoyed stopping here. The breakfast and the service were both very good. It was an easy off/on from the highway.

Date of visit: May 2021
Helpful?
David S, Guest Relations Manager at Randy's Family Restaurant, responded to this reviewResponded May 5, 2021

Our purpose is to serve our wonderful customers like you, DustanSanders. Thank you for coming in and letting us be a part of your experience!

Reviewed February 20, 2021

I called to check on policies and spoke with Amy. She is beyond terrific. I found out they do not take reservations on a Saturday morning because they are so busy. We had a group of eleven and she indicated they were following social distancing,...masks and had sanitizer available. They would do their best to work with us. She also said the earlier (prior to 8:30am) the better and one person should come about 20 minutes ahead and the others remain in their car until they had the tables ready. We planned for a 8am breakfast and thanks to Amy everything was set and PERFECT! All the staff was so nice. We knew breakfast would be delicious like usual. Couldn't have worked out better.More

Date of visit: February 2021
Helpful?
David S, Guest Relations Manager at Randy's Family Restaurant, responded to this reviewResponded February 21, 2021

Thank you for allowing us the privilege of celebrating your granddaughter's 16th birthday with you. We’re happy to hear that everything exceeded your expectations, jeans7491! We can't wait to welcome you back here so that you can try more of what we have to offer....More

Reviewed October 1, 2020 via mobile

After reading previous comment about being not COVID careful we almost didn’t go. Glad we chanced it! Very clean and COVID safe here. Food is excellent especially their chicken dumpling soup. We all enjoyed our meals and free sample of homemade pudding.More

Date of visit: October 2020
Helpful?
N1534LYdavids, Guest Relations Manager at Randy's Family Restaurant, responded to this reviewResponded October 2, 2020

It means a lot to us that you took the time to leave this positive and wonderful review of your dining experience with us. We are thrilled you enjoy our clean, safe and delicious dining experiences. We look forward to the pleasure of serving all...More

Reviewed September 8, 2020 via mobile

Randy’s is a great place to eat if you are in Eau Claire. The food is all homemade. They give you a sample of the homemade warm vanilla pudding right away. The price is reasonable. Food is fantastic and the staff is great!

Date of visit: September 2020
Helpful?
N1534LYdavids, Manager at Randy's Family Restaurant, responded to this reviewResponded September 8, 2020

We strive to provide delicious food and attentive service, 531pattyf! Thanks for taking the time to acknowledge what we do here. See you again soon.

Reviewed August 15, 2020

If you are at all concerned about Covid this is not the place to eat. If I would have noticed that the servers were not all wearing masks I would not have gotten a table. Our server had a mask on but at least 2...did not. One without a mask actually brought our plates out. I didn't appreciate that, but I guess that's my bad f We were there for breakfast and the food was good. Prices are very good. Our server was very friendly.More

Date of visit: August 2020
Helpful?
N1534LYdavids, Manager at Randy's Family Restaurant, responded to this reviewResponded August 17, 2020

Beth, thank you for taking the time to leave your feedback. We always appreciate hearing from our guests. We are so pleased you enjoyed friendly service, reasonable prices and great food from us.

Reviewed August 7, 2020 via mobile

I really enjoyed my Eggs Benedict and Hash Browns. Good stuff! My wife ordered a Egg, Sausage and Cheese English Muffin Sandwich. Two sausage links were sliced in half for her sandwich. We both figured that she would get a sausage patty on here breakfast...sandwich. Oh well, that was different. Still, it worked and tasted good. My wife also ordered the Hazelnut Coffee, but since they need to brew a new pot, our server brought out a regular cup for my wife while she waited. We thought this was a very nice gesture by our server. The regular coffee... not pleasing. Once the Hazelnut coffee was ready, our server kindly brought out a small coffee graff of the Hazelnut Coffee. Well... we enjoyed our food, but this was a bad day for coffee. Not sure if it is like this all the time, or if it has to do with the local water, but we wouldn’t order coffee here again. As for the breakfast, I enjoyed my meal! We were also very pleased with our server. She was very attentive and certainly pleasing.More

Date of visit: August 2020
Helpful?
N1534LYdavids, General Manager at Randy's Family Restaurant, responded to this reviewResponded August 7, 2020

Thanks, ShanOC, for your review. We are happy to see you enjoyed a great breakfast with attentive service. Hope to see you back again soon!

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Questions & Answers
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dugger66
February 27, 2017|
AnswerShow all 2 answers
Response from TomHustad | Reviewed this property |
The restaurant always has several specials, but I believe that the only regular ones are BBQ on Saturday and fish on Friday.
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Frequently Asked Questions about Randy's Family Restaurant

Yes, Randy's Family Restaurant offers takeout services.

Randy's Family Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4