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Potbelly Sandwich Works

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12455 W Capitol Dr, Brookfield, WI 53005-2461
+1 262-781-3150
11:00 am - 9:00 pm
Open now
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Sun - Sat 11:00 am - 9:00 pm
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18 Reviews from our TripAdvisor Community

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Time of year
Showing 18: English reviews
Liberty, Missouri, United States
Level Contributor
222 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed November 8, 2016

I wouldn't typically review a sandwich shop, but I think I gave a particularly challenging request to this Potbelly crew and they came through with flying colors. I ordered sandwiches for 15 people, with only 15minutes notice, and asked for delivery. They did it! I'd order from them again for sure....and will try to give them some more notice next... More 

Thank Dan A
Fort Myers, Florida
Level Contributor
261 reviews
202 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 17, 2016 via mobile

The first time I've tried a salad here. It was marvelous. I would so it again in a heartbeat. The bathrooms were messy but the staff was AMAZING.

Thank Maggie R
Level Contributor
142 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed September 9, 2016

We had lunch here today, this is the second time I've had the tuna salad sandwich and I always say it is the best I've ever eaten, on multi grain bread and with most of the fixin's. Yum, and the bread is toasted. Hubby had a salad, it was large, it would be nice if they served a chunk of... More 

1 Thank Marilinda69
Brookfield, Wisconsin
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 23, 2016

Nice place to eat a sandwich, soup, salad and listen a music (live music, but not every day). The soup broccoli and cheddar is the best.

Thank Fabiano B
Butler, Wisconsin
Level Contributor
148 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 26, 2015

Good eats as everyone knows and the service here is very good. Restaurant is well run and even the long lines keep moving. Could use a bit more space during rush hour. And when I just want a chocolate shake, I come here.

Thank Michael B
West Milwaukee, Wisconsin
Level Contributor
44 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 1, 2015

LOVE POT BELLY, My granddaughter was here for the summer and out of all the places we could have gone all she wanted over and over was POTBELLY's.

Milwaukee, Wisconsin
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 9, 2015

Decent variety of choices for tasty toasted sandwiches. In 20+ visits, I've never had a bad soup. It has always been fresh and hot. They occasionally have a local musician playing so it's not somewhere you can go and have a work discussion easily.

Thank Drew T
Nottingham, United Kingdom
Level Contributor
359 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 277 helpful votes
5 of 5 bubbles Reviewed May 5, 2015

As fast food in America goes, you can't get much better than Potbelly. It knocks Subway and Cousins into a cocked hat. Really good sandwiches, cookies and drinks at a reasonable price, all served quickly and politly. The only down side on a chilly April lunch was the temperature of the air con, which left me a little over chilled... More 

Thank Mark&Nic
Waukesha, Wisconsin
Level Contributor
79 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 12, 2015

We have eaten lunch here many times. We enjoy the smoked ham sub. The strawberry milk shakes are very good, as well. The service was excellent. Their prices are reasonable.

Thank twa63
New York City, New York
Level Contributor
51 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Love that they delivery! Soup and sandwiches come warm which is awesome! Their cookies are soooo delicious!

Thank girlvoice

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Brookfield, WI

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Fast Food, Soups
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating
Good for
Dining on a budget, Families with children
Open Hours
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
Location and Contact Information
  • Address: 12455 W Capitol Dr, Brookfield, WI 53005-2461
  • Location: United States  >  Wisconsin (WI)  >  Brookfield
  • Phone Number: +1 262-781-3150

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?