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Wheelchair Accessible, Reservations
Reviews (11)
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Reviewed January 21, 2020

I was there with my son and his girlfriend on Saturday, January 18th around 9:00 pm. Being close to closing I thought the place might be a little dirty and have employees counting the clock. That wasn’t the case. The young woman assisting us was...a breath of fresh air. She was eager to help, offered samples, and even responded with a quick joke in response to one of my lame dad jokes. My son said he was there the week before and had the same woman wait on him, and he and his friends commented to each other upon leaving on how friendly she was. I know several service industry employees that could take a lesson from her. I wish I remembered her name.More

Date of visit: January 2020
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Reviewed July 27, 2018

As this is a chain ice creamery, you know ahead of time they tend to be pricey for more than just a simple scoop. However, for the mix-ins and blends of all kinds of yummy goodness, they accept coupons frequently offered in newspaper but they...also have an in-house "points" program that rewards some great deals! It's worth signing up for the emails as you instantly get a coupon then BOGO deals are sent quite a bit after that as well. Here in Morgantown, the shop is large with plenty of seating. Greetings are called out from behind the counter once you enter and despite a line every time I visit, customers are dealt with efficiently and kindly. Even during the busiest times, the staff was patient when overwhelmed youngsters made decisions about candy, fruit, or cookie blends. It's located among some cute boutiques and strolling this street after an ice cream stop is highly suggested!!More

Date of visit: July 2018
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Reviewed July 30, 2017 via mobile

Great place and great service. Even when training new folks. Messed up our order aka made too much and didn't make a big deal about it. That's how I roll is the best.

Date of visit: July 2017
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Reviewed June 12, 2017

Cold Stone is the same wherever you go, but this one is in the heart of historic downtown. You can grab your ice cream, wander around and get your photo take with the bronze of Don Knotts (AKA Barney Fife) which is across the street.

Date of visit: June 2017
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Reviewed April 12, 2017

The ice cream has always been delectable to taste in every location. This place was fit for the small town. My only disappointment is that there was no sugar free option that there is in most of their locations.

Date of visit: March 2017
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Reviewed March 10, 2017 via mobile

Sign up online to get their coupons, their BOGO coupon is worth it! Recently found out you can substitute some mix-ins for others, great deal!

Date of visit: March 2017
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Reviewed September 14, 2016

good place to go with friends and family with buget is good low cost items and friendly staff I would recommend this place to other

Date of visit: September 2016
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Reviewed September 12, 2016

LOVE Cold Stone ice cream and their creations. Authentic flavors and awesome mixes/mix ins!!! Haven't tried anything else but the ice cream though. They offer free samplings of all their flavors prior to ordering. Expensive but worth a treat occasionally!

Date of visit: April 2016
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Reviewed October 21, 2015 via mobile

It's pretty good ice cream, but by the time they're done smashing and mashing it all up, it's melted and I don't even want ice cream anymore. It's like a milkshake in a cup, but a good milkshake in a cup. Also kind of expensive,...should get a discount for being melted. The ball is in your court, Cold Stone.More

Date of visit: August 2015
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Reviewed October 12, 2015

Fantastic ice cream made the way you want it - as many toppings as you want that will fill a waffle cone or cup - Yummy!!

Date of visit: October 2015
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Reviewed August 9, 2013

I almost lived in this store when I was in college and hanging out with friends. It's pricy but being able to make your own Ice Cream and the great quality is worth the expense! Hope it stays for a long time! Also there is...nothing like getting a small bowl for lunch instead of some heavy meal...especially in the summer!More

Date of visit: September 2012
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