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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Mexican, Bar, Pub
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101 Charleston Town Ctr, Charleston, WV 25389-0003
+1 304-346-7275
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Canton, Michigan, United States
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

This Chili's is close to the Courtyard Marriott, within walking distance on a nice day. They were very quick to seat, after taking our phone number to text us when our table was ready. We grabbed a seat in the bar, ordered a wine and beer and within minutes our phone was ringing with a text that our table was... More 

Helpful?
Thank Diane M
Charleston
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Both of us like the choices at Chili's and our family loves to go there as well. We have received gracious service and great food.

Helpful?
Thank Terry S
Level Contributor
10 reviews
10 restaurant reviews
Reviewed 2 weeks ago via mobile

The best thing I can say about this place is the weather was nice on the patio I had a cheeseburger and fries. Burger was raw with wilted lettuce and hard cheese product. Fries were ice cold Last time there for me. Ended up at pies and pints and it was fantastic. Save yourself some time and start out at... More 

Helpful?
Thank Tobie P
Charleston, West Virginia
Level Contributor
43 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Located at the Town Center Mall this this is a great place to eat with a good variety of selections. Service is good as is the food. I can recommend for either lunch or dinner.

Helpful?
Thank cryoung2
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed February 14, 2017

My Bestie and I have been here several times. Food and atmosphere is fun, if your looking for a quiet spot to eat, this isnt it. This is more of a fun, and louder venue. Food and service are good, prices reasonable.

Helpful?
Thank joanna_walters2002
Charleston, West Virginia
1 review
Reviewed February 14, 2017

PROS:Good food, good value and I've never had a long wait. CONS:You have to have to park in the mall

Helpful?
Thank susancem
Waverly, West Virginia
Level Contributor
3 reviews
Reviewed February 4, 2017

The bathrooms were so nasty you couldn't walk in them with out slipping. The waitress that waited on us was great and tried her best to feed us and get us out in time to make our concert.

Helpful?
Thank glester4547
Charleston, West Virginia
1 review
Reviewed January 16, 2017 via mobile

Waited 45 minutes for the burgers. ketchup, tomato, pickles, mayo. It arrived with JUST mustard. Ugh

Helpful?
Thank lindatbird
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're very sorry to hear about the slow service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number... More 

Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed November 17, 2016

They recently updated this restaurant that is located at Town Center Mall. Had dinner with my family tonight and was very pleased with the food and service. Our waiter was polite and gave us great service dispite being very busy. I recommend the Buffalo chicken sandwich

Helpful?
Thank Bradford C
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Bradford, thank you so much for taking the time to send us this feedback. We love hearing about the great service and meal you received at our Charleston Chili's. We will share this feedback with the manager and hope to see you again soon! More 

Charleston, West Virginia
Level Contributor
251 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed November 3, 2016 via mobile

Chili's is a good place to meet in Charleston for lunch when your wife works downtown. Get there early enough to get a table. It does get packed during the peak hours. A good menu with plenty of options for everyone. The day was Nov. 1st and beautiful weather but the construction out on court street was a bit loud,... More 

Helpful?
Thank Coach T
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you taking the time to post about your visit to Chili's. We hope to see you again soon! More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
$20
Cuisine
American, Southwestern, Mexican, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Dining on a budget, Large groups, Bar scene, Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 101 Charleston Town Ctr, Charleston, WV 25389-0003
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 304-346-7275

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?