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Chili's Grill & Bar

Mexican, American, Southwestern
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101 Charleston Town Ctr, Charleston, WV 25389-0003
(304) 346-7275
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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75 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 75: English reviews
Bloomingrose, West Virginia
Level Contributor
36 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have ate at Chili's several times since I work in Downtown Charleston. I have always received very good service. I have never had an issue with waiting long usually we are on our lunch and always have enough time to enjoy our food and not feel rushed.

Thank msdakota8
Nashville, Tennessee
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This Chili's is located outside adjacent to a traditional Mall. No free parking, you must park in the Mall parking garage and walk through the Mall to get here. Outside dining is on a downtown side street so there is little view. I got the classic Chicken Nachos, which are quite good! Each chip has chili, chicken, cheese and jalapeño... More 

Thank Alan R
Buckhannon, West Virginia
Level Contributor
17 reviews
13 restaurant reviews
3 of 5 stars Reviewed 4 weeks ago

We visited this establishment for dinner one evening while we were in town for a conference. It was close to our hotel and didn't seem to busy so we went in. The staff wasn't as friendly as I'm use to. The floors was sticky and had paper and whatnot on the floor. As we were eating a waitress did come... More 

Thank PicklesWV1987
Oklahoma City, Oklahoma
Level Contributor
12 reviews
11 restaurant reviews
4 of 5 stars Reviewed June 11, 2016 via mobile

I don't normally leave reviews for chains, they are typically consistent and you know what to expect. The bartender at this location was very cool. The food was good and the beer was cold. Definitely worth another visit.

Thank AaronCOMM
Roanoke, Virginia
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2016

We live about four hours away and this is on the way to my mom's place. My daughter loves Chili's so we have hit here twice. The food is typical chain fare. Not bad and they keep the drinks full. However, when it was time to pay and since I was using cash, it took about 15-20 minutes since the... More 

Thank Michael C
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 6, 2016 via mobile

I have gone to many Chilis in several different states and this one was just average. Conveniently located near our hotel, there was no wait but they had to clean off the table. Almost every table there was covered with dirty dishes like they only bused a table if someone needed to use it.

Thank lmk16
Willoughby, Ohio
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2016

All went well. They don't have a vegetarian soup selection. My bean burger was hard on one edge. Bun was good. Salad dressing was good. Service was good.

Thank MartyLK
Buckhannon, West Virginia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

I loved it...great food and not bad priced...a couple of us done a 2 for $20.00 a good deal of food for money...i would definitely recommend...

Thank Stephanie W
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 29, 2016

Had a very good steak at Chili's. It was perfectly cooked and flavorful. The location is perfect to the Civic Center, Embassy Suites, and the mall.

Thank KatSz
Charleston, WV
Level Contributor
129 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed April 25, 2016

We decided to eat out tonight and though we had a not great experience here the last time, we decided to give Chili's in the Town Center another try. We were seated promptly and elected to sit outside. So far, very good. Our waitress came over and got our drink orders and we looked over the menu. We also looked... More 

Thank hodag21378

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3 of 5 stars
  • Value
    3 of 5 stars
    2.5 of 5 stars
Average prices
Mexican, American, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Serves Alcohol
Good for
Large groups, Bar scene, Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 101 Charleston Town Ctr, Charleston, WV 25389-0003
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: (304) 346-7275

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?