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Panera Bread

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3000 Charleston Town Ctr, Charleston, WV 25389-0008
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We arrived here on a Sunday afternoon in the middle of our road trip. I won't hold this fact against the restaurant, but parking is pretty inconvenient- coming from eastbound I-64 I had to drive around the mall on one-way streets to finally reach a paid parking deck. Ugh. As it was, the food was fine. My problems were a... More 

Thank GeekByExample
Raleigh, North Carolina
Level Contributor
128 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Food was predictably good. Service was varied. One employee overheard we needed water and got us a cup proactively. Otherwise, the service was a little slow both at the register and the kitchen.

Thank NCfamily77
Jacksonville, Florida
Level Contributor
429 reviews
227 restaurant reviews
common_n_restaurant_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed May 28, 2016

I went to this mall restaurant for breakfast and I wasn't disappointed. I was in a mood for pastry and so I ordered the cheese and bearclaw pastry. Both were yummy. Plus I also ordered two cups of caramel latte with almond milk. Both hit the spot!

Thank MrEdnWilbur
Harrisburg, Pennsylvania
Level Contributor
68 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 2, 2016

Five of us went there for a light dinner after a Civic Center afternoon event. The food was tasty. Consistent with other Panera's. Easy to get to as it is located in the mall directly across from the civic center. Very fast service, and they had all the orders correct! We enjoyed our time there.

Thank Cristy W
Level Contributor
65 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 8, 2016

Obviously, Panera Bread is a chain restaurant. But, we found this one to be better than many other Panera’s we have visited. The place was very clean, staff were friendly, food was ready quickly, and the food tasted great.

Thank VirginiaMusicLover
Hurricane, WV
Level Contributor
270 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed February 22, 2016

The service is deplorable, tables dirty, and the orders wrong repeatedly. I'm going to be done giving them "another chance." Train your employees and insist that they have good manners.

Thank flt587
Laguna Beach, California
Level Contributor
39 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 15, 2016

Enjoyed a few meals at Panera while visiting the city on business.it was close to our hotel and open late.

Thank RJB-15
Raleigh, North Carolina
Level Contributor
128 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed January 5, 2016

Big fans of Panera, but this was our worst visit ever. The staff was clearly short for even a slow evening and those that were there spent their time talking to friends/family in the restaurant. The manager didn't' appear to care. Dirty, wrong orders, poor value. Just not a Panera experience.

Thank NCfamily77
Charleston, West Virginia
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 4, 2016

First visit, will be last. Roast turkey on flatbread with cranberries was a slimy mess that included limp spinach leaves, for color I suppose. Threw out the bread, removed stems from cranberries ate the turkey with a few berries. Companion's sandwich also turkey with avocado and a completely unripe, very tough slice of tomato. It is winter. But locally a... More 

Thank Jane C
Raleigh, North Carolina
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2015 via mobile

Papers- fresh crisp good one can always count on when on the road. Friendly and clean with prompt service. Very near super highways so it is easy to find.

Thank KatNewYorkCity

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
American, Soups
Breakfast, Lunch
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: 3000 Charleston Town Ctr, Charleston, WV 25389-0008
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: 304-400-4638

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?