Texas Steakhouse & Saloon, Charleston

Ratings and reviews

3.0 109 reviews

#182 of 223 Restaurants in Charleston

RATINGS

Food

Service

Value

Atmosphere

PRICE RANGE

$5 - $20

CUISINES

American, Steakhouse, Bar, Pub

Meals

Lunch, Drinks, Dinner

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features, about

Location and contact

103 Alex Ln, Charleston, WV 25304-2971

Website

+1 304-925-7258

Reviews (109)

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1 - 10 of 109 reviews

724George

Bridgeport, West Virginia

201

Reviewed 2 weeks ago

Clean, moderately priced

Food was ok. Ordered the filet one time and it was as best I can describe it, squashed flat. Manager assured me it was a filet but I have never had one like that.

Date of visit: January 2019

Thank 724George

Jim C

1

Reviewed 3 weeks ago via mobile

Visit March 1st

On the 1st of March my Granddaughter and I are driving down from Michigan to Charleston West Virginia to meet our friend/dog breeder to pick up our new Boxer puppy. Our friend has moved to North Carolina from Michigan and will meet us in Charleston...More

Date of visit: February 2019

Thank Jim C

jchWV

Saint Albans, West Virginia

142

Reviewed January 5, 2019 via mobile

Absurd wait time

Went tonight for a family birthday dinner. Waited 52 minutes for a table for 10. 17 empty tables and the hostess had a total attitude the entire time we waited. To the point that we asked if she wanted us to leave. If it wasn't...More

Date of visit: January 2019

Thank jchWV

jchWV, We are so sorry that you waited that long for your table and that the hostess did not make your experience a pleasant one. We try to make the wait time as minimal as possible and accommodate all of our patrons, but it sounds...More

411lesleyt

Beckley, West Virginia

9930

Reviewed November 25, 2018 via mobile

Used to be a fave

We’ve been frequent visitors for a very long time. Lately, the food has gone downhill. Salads are warm, entrees are nowhere near hot, steaks have been over cooked past several visits. Apparently others have noticed, as there is usually no more than a handful of...More

Date of visit: November 2018

Thank 411lesleyt

411lesleyt, Thank you for being a loyal patron. We appreciate your business. We are disheartened to hear that the quality has not been what you've grown to love and come back to see us for. We will bring this attention of our staff so we...More

jeffn236

Elkhart, Indiana

11041

Reviewed October 24, 2018 via mobile

Great Service and Terrible Food

We stayed at the Country Inn behind this restaurant and having not heard of it, gave it a try. We arrived and waited for a solid 5 minutes before the bartender came over and sat us. Not sure if this restaurant doesn't have a hostess...More

Date of visit: October 2018

Thank jeffn236

Jeff, Thank you doe taking the time to leave us a review. We are so sorry to hear that your steak was not how you wanted it cooked, and that your side kicks were not cooked to our expectations. We pride ourselves on serving quality...More

86calgary

Calgary, Canada

419169

Reviewed September 30, 2018 via mobile

Why didn’t I read the reviews first!

Pulled off the highway for lunch. We were hungry. The parking lot was full. We love Texas BBQ. We avoid franchised restaurants. Didn’t realize it was a franchise until we were at our table. Now I know why this place is so awful. A true...More

Date of visit: September 2018

1 Thank 86calgary

IslandLover1961

Minneapolis, Minnesota

16236

Reviewed August 1, 2018

I can't believe something can be so awful

To say we were disappointed is an understatement. When we were seated, the dining room was about 1/2 full, which one would assume that getting your meal in under an hour wouldn't be too much to ask. We were seated by the hostess, which as...More

Date of visit: July 2018

Thank IslandLover1961

IslandLover1961, We are sorry to hear about your recent experience with us. We would like to collect some more information about your experience if you could message us at: tiffany@tss-llc.com.

KYLEXtraveler

Lexington, Kentucky

2417

Reviewed July 10, 2018 via mobile

Horrible -

The food was not edible. I was on a business trip with a coworker. We did not eat the food served. The server offered to take the food off our bill - but we refused. We didn’t want them to think we were looking for...More

Date of visit: July 2018

Thank KYLEXtraveler

KYLEtraveler, We are sorry to hear about your experience with us. If you could email me with more details about your experience it would be appreciated: tiffany@tss-llc.com.

Smartpopky

Lexington, Kentucky

1

Reviewed July 10, 2018 via mobile

Beware horrible!

We travel on business a lot. We normally eat someplace close to our hotel. Location is great. Food was horrible. I ordered the steak tips with onions and peppers, mashed potatoes and mushrooms. The mashed potatoes were dry..like they mashed up an old baked potato....More

Date of visit: July 2018

Thank Smartpopky

Smartpopky, We are sorry to hear about your experience with us. We would like to collect some more information from you in regards to your visit. Please feel free to email me at tiffany@tss-llc.com.

kwiles81

Fort Mill, South Carolina

1

Reviewed June 24, 2018 via mobile

Do not waste your money..

My husband and I stopped here traveling back up from down south. We should have left as soon as we waited 10 min. For the hostess to come. We were seated, our waitress Norma, was very nice, we asked for the craft beer list as...More

Date of visit: June 2018

Thank kwiles81

Kwiles81, We are disheartened to hear about your experience. We pride ourselves on providing hot and delicious food, expedient and friendly service, and having a clean restaurant. We are saddened to hear we did not meet our or your expectations. We would like to collect...More

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