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Final straw for me tonight. The last 5-6 times I have been since the new ownership have resulted in my order being wrong EVERY TIME!!! I end of with shakes instead of blizzards or blizzards instead of sundaes. Absolutely horrible service. The food quality has...gone waaaaaay down and the “treats” are never the same size or quality. Very inconsistent. Tonight my bill was $22 and I was wondering why it was so much but I didn’t say anything. Well they gave me three blizzards instead of sundaes. The lady in the drive thru couldn’t figure out how to refund my debit card so she just handed me five bucks and said “here is this good enough to cover it. “ She didn’t even take the time to figure out the correct refund amount. Needless to say I got screwed out of a few bucks. The Bridgeport Dairy Queen use to have such high standards when the Helmicks owned it. It’s sad that this DQ has become such a disappointment. They need to hire another Carla to whip those owners and employees into shape and teach them a thing or two!!!More
Grill orders are slow, and usually wrong. The current crew do not know or care enough to prepare common items properly, and they fail on a consistent basis. The lack of quality and the lousy service are appalling. They should hire a competent manager, and...workers who are willing and able to do their jobs. Improve it or close it down. This store is a disgrace to the community, and to the industry.More
I’ve lived in Bridgeport for over 30 years and this is by far the worst crew I’ve ever seen in my life. It’s a bunch of high school or middle school kids who don’t have a clue about customer service or why they are even...employed. The service is horrible. The employees are rude. They are very slow, disrespectful and very uncaring in anything they do. They never say Thank You. On more than one occasssion I had to ask to be waited on. I’m done with this place. From now on - Sweet Frog gets my business.More
me and my family love dairy queen its good family time and a good way for us to connect with family and friends ice ceam is always good and food is even better, i would recommend to anyone and we will return
This place used to be great but has gone way down hill! You can't even hear the server because the intercom does not work correctly, it sounds like a loud buzz. The blizzards are not up to par either, just basically a soppy mess. Beware.