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Texas Steakhouse & Saloon

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About
Texas Steakhouse & Saloon is a casual dining Steakhouse. Our menu is full of appetizing items with an emphasis on steaks. We also have award winning ribs, fresh seafood & chicken, as well as a variety of garden fresh salads, appetizers & homemade desserts. We pride ourselves in serving a great meal with value & variety in a family friendly environment. Dine In - Take Out - Catering
PRICE RANGE
$5 - $20
Meals
Drinks, Lunch, Dinner
CUISINES
American, Steakhouse, Bar
FEATURES
Takeout, Seating, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Highchairs Available, Accepts Credit Cards, Table Service
Reviews (279)
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279 results
Traveler rating
73
76
60
39
31
Traveler type
Time of year
LanguageEnglish
Traveler rating
73
76
60
39
31
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All reviews baked sweet potato new york strip steak dinner sirloin shrimp potatoes staying at the hampton inn sat at the bar cooked just right great steak close to our hotel saturday night after a long day west virginia jennifer petals tender
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1 - 10 of 279 reviews
Reviewed 2 weeks ago

Our service was great but the food was to be reckoned with. My steak was WAY overcooked so it had to be sent back. Our daughter's brisket sandwich was SO tough that she had to remove the brisket from the bun and cut it with...More

Date of visit: May 2019
Thank I1367OHrebeccac
Reviewed 4 weeks ago

I had ordered a chicken sandwich and when I bit into it what I got was the hardest piece of chicken EVER! The server came by the table and I told her the chicken was hard. She very nicely took it back and after 5...More

Date of visit: April 2019
Thank Cindy C
Reviewed April 9, 2019 via mobile

We’ve visited this restaurant numerous times over the years as we’ve traveled between Ohio and Florida. Tonight there was a small hiccup with our order. Nothing major. Kimberley, the manager on duty, came over to make things right. That’s the mark of a good manager...More

Date of visit: April 2019
Thank Banana_Bay
Reviewed April 5, 2019 via mobile

Had the ribs they fell off the bones. Sat at the bar. The service was great! Ashley really knew her way around the bar and looked great doing it!!

Date of visit: April 2019
Thank Bar12976
Reviewed March 31, 2019 via mobile

Traveling thru & saw the steakhouse. Portion were good & staff was very nice, but chips & queso were sent back 2 times because too greasy, chili was tasty,but cold. Salad was good, broccoli was good. Mashed potatoes were too starchy & all 3 steaks...More

Date of visit: March 2019
Thank Browneyedgirl0869
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

Browneydgirl0869, We are so sorry to hear that you didn't enjoy your chips and queso, steaks, and mashed potatoes. We always strive to serve exceptional food and it sounds like we dropped the ball. I'd like to collect some more information from you about your...More

Reviewed March 27, 2019

One couple dropped in for dinner and seated right away. Both of us had the special 12 oz strip steak both med rare and both prepared correctly. One steak had a little extra gristle but not terrible. The baked potatoes were great, asparagus and mushrooms...More

Date of visit: March 2019
Thank 427RonM427
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

427RonM427, Thank you for taking the time to let us know about your visit! We are so happy to hear that both of your steaks were cooked correctly and that Kenyon took good care of you. We also love our fresh baked yeast rolls, we're...More

Reviewed March 23, 2019

Wonderful waitress... Chezleigh was terrific and attentive! My food was perfectly cooked...which is unusual for steak! Kudos to you Calvin on a great steak!!!! Kudos to you Chezleigh for just being a awesome person and great waitress! I asked for the best and I got...More

Date of visit: March 2019
1  Thank Kimberlyn62000
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

Kimberlyn62000, We are thrilled Chezleigh made your experience so pleasant. She is wonderful and we are very grateful for her. We are also so happy to hear that your steak was cooked to your liking! We always strive to serve exceptional food. We will let...More

Reviewed March 22, 2019 via mobile

They have the best food in Beckley! We have eaten at just about every steak house in Beckley and none compare to Texas Steakhouse. The steak is so juicy with lots of flavor and is so tender! Our waitress Chezleigh was so friendly and great....More

Date of visit: March 2019
Thank Tim K
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

Tim, We're very appreciative of the kind words! We appreciate patrons like you. You're the reason we do what we do. We're thrilled you enjoy our steaks and that Chezleigh took such great care of you. We are very lucky to have her a a...More

Reviewed March 18, 2019

Saloon environment with outstanding service and great food! Jennifer Hunt, floor manager, knows all of the pressure points to apply and avoid to assure her guests leave fully satisfied. A section was left empty to keep wait times down! No seating followed by forever waits...More

Date of visit: March 2019
Thank Brad R
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

Brad, Thank you for the kind words! We are very thankful to have wonderful members of our Texas team like Jennifer and Kim. We couldn't do what we do without exceptional staff members like them. We will be sure to pass along the kind words...More

Reviewed March 16, 2019

Visited the place about a year ago and had a good experience so we decided to try it again. On a Saturday night the place was very crowed so we sat at the bar and ate. The bartenders were delightful and very professional. The wine...More

Date of visit: March 2019
Thank Marguerite B
Tiffany C, Public Relations Manager at Texas Steakhouse & Saloon, responded to this reviewResponded April 2, 2019

Marguerite, We appreciate you taking the time to let us know about your visit! We are delighted to hear your experience at the bar was pleasant and you enjoyed our wine selection. We are constantly trying to upgrade our selection and keep it current and...More

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Questions & Answers
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johnfjohnston
January 24, 2017|
AnswerShow all 5 answers
Response from 52MaryI | Reviewed this property |
Agree. There was little concern for patrons when we dined and no response from the management. Quality is poor and customer care sadly lacking.
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