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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible, Reservations
Reviews (20)
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LanguageEnglish
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Reviewed July 1, 2019 via mobile

We went to celebrate the finalization of our adoption. There was us (a party of 5) and one more relative on a separate check. There was one more table of 4 in there also, so they were not busy at all. The food was fine...the...problem was when we got our checks. We both had a tip of 18% automatically added to our bill. I would not have minded paying it if we had been high maintenance or if they had been busy, but neither one was the case. They simply added it because we were a table of 6. We didn't take any extra effort than the table of 4. When we asked them to remove it we were told they could not that the register automatically does it when you enter party of 6 and that it is just their policy (which they do not have posted anywhere and no explanation on the check either). She said it's common for all restaurants to do that. We just simply explained we did not want to pay $18 for a tip on a $100 bill. They just kept saying they couldn't do anything. We paid cash..the $100 plus a small tip and left. And just another tip for the waitress, I don't appreciate seeing quiet so much of your breast...either put on a bra or don't wear a shirt that's cut down below them.More

Date of visit: July 2019
Helpful?1  
Reviewed May 15, 2019

overall food was very good. Service was a little slow due to one person manning the front and having to take care of dine in and take out. atmosphere was quite. kI will be going back.

Date of visit: May 2019
Helpful?
Reviewed November 3, 2018 via mobile

I ordered the Thai Curry with Shrimp, I received very few shrimp. It was mostly Tofu - a lot of it. I paid $14 for SHRIMP THAI CURRY NOT TOFU!!! Also, the Fried WonTon was just a bunch of bread dough NOT WonTon!! That was...another $6.50 wasted!! Won't order again!!!More

Date of visit: November 2018
Helpful?
Reviewed May 28, 2018

I usually stop here on occasion for lunch. The lunch menu has a dozen or more combination lunches with choice of soup, entrée with either steamed or fried rice, egg roll, tea and fortune cookie. I have tried three or four offerings and have been...pleased with each one. The quantity is right for me. The price is moderate and the service is good. If you wish you can order dishes from the main menu. Parking on 6th Ave can be a challenge. This establishment is definitely worth a try.More

Date of visit: February 2018
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Reviewed May 14, 2018

Wife and I dropped in here to get a quick bite to eat. I had the almond chicken and she had the cashew chicken, both were large portions. The rice was cooked nicely. All in all it was worth the small price we paid, but...the food was a little bland. One odd thing, we walked in to see about nine people in line for the front desk and only one table with anyone at it. A staff person came up and offer to seat us, telling us that the nice people in line were Uber drivers picking up delivery, so they must do a good delivery business.More

Date of visit: May 2018
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Reviewed April 7, 2018

NCG has been a good place for Chinese food for a long time. The food is hot, served nicely and plentiful. The dishes are tasty and will fit most anyone's tastes for Chinese! We have been twice since Chinese New Year...and that night was busy...take...out galore...looks like they do Uberfooddelivery whatever! Even so the food served at the table was in a timely manner and prepared well. I never go away hungry and always have boxes for home. Go and ENJOY!More

Date of visit: February 2018
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Reviewed January 19, 2018

It is unfortunate that the customer service was so bad, but even after that I was not going to write a review because I just don't like doing that. But health risks to customers is too important not to share. I ordered for delivery and...unfortunately my food sensitivities were forgotten after some confusion by the young lady taking my order. I called and for about 10 mins I was consistently told how it was not their fault, and I asked for my money back after trying to find a way for them to get me what I needed. This was the manager/owner, not sure, and she was like "oh we don't do refunds." I told her well maybe next time start with "sorry for the mix up what can we get you instead?" So despite not wanting to get another dish of this food even without the food sensitivity items, I said okay. Well delivery was way faster than the first time. But this time my sauteed almond chicken had PEANUTS IN it. I had to call back and I really didn't want to. She told me, "I checked the food before it left, it is almonds." I said "I know what almonds look like, this is not it. These are peanuts." She said, "ma'am I GUARANTEE that it's almonds." This was yet another reminder of my first call with her insuring that I was wrong. I said, "Do I need to come down and show you?" She said, "yes come down!" I went to the restaurant and gave her the food back in the same bags they were delivered in, and she didn't even check. She just took them over to the trash can in front of the counter and threw them away. I said, "Don't you want to check?" She said, "It doesn't matter now." She gave me a refund. I told her, "you could kill someone with peanuts, you can't do that, you can't guarantee something like that. You need to respect the customer." I left even more frustrated because she could not even admit this. And she had no real concern for health of the customer. If you have allergies or food sensitivities, do not expect this place to care. If you have a nut allergy, BE CAREFUL.More

Date of visit: January 2018
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Reviewed June 10, 2017 via mobile

We just had an early dinner. The BBQ was dry. We told the server and she said I'll see what I can do. When she came back she said "sorry that's just the way it is". What!!?? Seafood especially the shrimp was mealy. Not even...close to being fresh. Dull brown sauce on the king pao seafood dish. Luke warm and very little flavor. Shocked at how back this place is. Bad service, outdated decor, unclean, and bland food. Bad mistake on our part. Don't go!!!!More

Date of visit: June 2017
Helpful?
Reviewed May 6, 2017 via mobile

I ordered food for delivery for my employees through Grub Hub. The delivery time was reasonable and the food was good. This is a good option for Chinese food in Tacoma and the delivery option is very convenient.

Date of visit: May 2017
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Reviewed April 26, 2017 via mobile

Food was average. Wasn't really impressed with quality. Kind of pricey. Wouldn't recommend them.....

Date of visit: February 2017
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