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Ratings and reviews

RATINGS
Food
Value

Details

CUISINES
Pizza
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible
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features, about
Reviews (21)
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9
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4
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2
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LanguageEnglish
Traveler rating
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4
0
2
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Reviewed April 22, 2020

Our family placed an order online. 2 hours later and our order has not arrived yet...it specifically stated on their website and on the online receipt that it would arrive in 1 hour. When we placed a phone call inquiring why the order has not...arrived yet and 2 hours have already passed, the manager simply said the order was just getting completed. Why could they not have made a phone call to us as customers updating on the delay? The manager also said that since the order was placed "online" there is no way to determine when our order was placed. When we asked for compensenation as we our order was well over $100 and we left a generous tip, the manager then said there was no way to compensate because our order was placed "online". It seems to me as though the manager was shifting the blame on the fact that we ordered online instead of calling in the order. HORRIBLE SERVICE, NO effort to fix the problem, NO acknowledgement of the problem that was made, and NO apology.More

Date of visit: April 2020
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Reviewed November 20, 2019

We have loved River City Pizza for years, but lived outside of the delivery area until now, with their second store open at Flora. Friendly staff, prompt delivery and great food! We love supporting a local business that does so much to give back to...the community! We are so happy to have River City Pizza closer to home, but this location will always be our favorite!More

Date of visit: November 2019
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Reviewed October 3, 2019

Worst customer service. Beyond slow prep. Hands down, the worst customer service I've ever experienced. Not once. Not twice. Not even three times! Trying to keep it local, gave them many, many shots to serve, but super poor management, horribly inadequate employees, have made us...Dominos fans for life now. Shame too since the pizza is decent 75% of the time. Will never give them another shot.More

Date of visit: October 2019
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Reviewed August 28, 2019

Super fast delivery. Great flavor, bottom of crust nice and brown, unfortunately the crust itself was doughy and tough to chew through. Will try them again, hopefully undercooked crust was just did to being newly opened location.

Date of visit: August 2019
Helpful?1  
Reviewed July 22, 2018 via mobile

We really enjoyed our large pizza last night. Mostly impressed with on time delivery to our trailer at the local KOA. Ordered on line we were able to do a split version. Great tasting toppings and liberal quantities. Yum

Date of visit: July 2018
Helpful?1  
Reviewed April 10, 2017 via mobile

Real cheese, meats, and they Don't skimp on any of the ingredients. This is a good pizza by any standard. Family owned, friendly, consistant.

Date of visit: March 2017
Helpful?1  
Reviewed May 8, 2016

I was really looking forward to my trip to River City Pizza. My mistake! At first we didn't know that the young man who took our order also did EVERYTHING else. He was clearly shaken to admit, for the fourth time, that they were out...of something. The pizzas were good but not made according to the published recipe. The salad bar was new. I heard that they tried to create a sports bar and it didn't work............we had 1/2 Combo, 1/2 Taco, 1/2 Hawaiian and 1//2 Chicken and Garlic with white sauce. The pizza was good but we were disappointed.More

Date of visit: April 2016
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Reviewed January 13, 2016

Ordered take out pizza for an evening at home watching the Zags Two different types were ordered, and both were tasty and excellent..

Date of visit: December 2015
Helpful?1  
Reviewed January 2, 2016

Ordered from there last night. The women taking the order for delivery was quite rude (I had her on speaker phone, and all our guests couldn't believe how she was acting), and the pizza wasn't really that good. For the rates, I'd recommend ordering from...another chain. They're simply not worth the money. The pizza was soggy by the time it arrived (about 50 min after I ordered), and the box was covered in grease. It has actually seeped down from one box to the one below it. The wings are also soggy w/ no crisp to the outside. If they cooked their dough a bit longer, and it had some sort of a crunch on the bottom, I would think that'd improve things. As it is however, I don't think we'll order from them again.More

Date of visit: January 2016
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Reviewed August 11, 2015 via mobile

The only thing are chairs aren't very comfy...but don't let that stop you. They weren't serving soups or sandwiches that day, as per the post-its on the menu. Pizza was still very good and reasonably priced.

Date of visit: August 2015
Helpful?3  
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Frequently Asked Questions about RIver City Pizza

Yes, RIver City Pizza offers takeout services.

Yes, RIver City Pizza offers delivery services.

RIver City Pizza is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Value: 4