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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Meals
Lunch, Dinner, Breakfast, Late Night, Drinks
FEATURES
Takeout, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Reservations
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features, about
Reviews (261)
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261 results
Traveler rating
78
92
43
25
23
Traveler type
Time of year
LanguageEnglish
Traveler rating
78
92
43
25
23
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Reviewed December 30, 2020 via mobile

Our family stopped here because it was near our hotel. Unlike the places downtown where the wait for a table can be near an hour, we were seated immediately. Between us, we tried the open-faced turkey sandwich, the chicken burger and the bbq drumsticks. Everyone...was pleased with their meals. The food was tasty and hot. The service was quite friendly and attentive.More

Date of visit: December 2020
Helpful?1  
Reviewed September 1, 2020

We tried to eat here on a Saturday evening around 7:30PM....No one would seat us...I think they were very short staffed. Finally, a lady lead us to the lounge/bar area and told us we could have a seat...but ALL of the tables were dirty and...needed bussed. It was weird. We ended up leaving because if they couldn't provide a clean table - we didn't want to take a chance on the food.More

Date of visit: July 2020
Helpful?
Reviewed December 26, 2019 via mobile

Had lunch with my family. The food and the service was good. It's a little out of the way but certainly worth trying. Has a good varied menu.

Date of visit: December 2019
Helpful?1  
Reviewed November 17, 2019

About the best thing was the parking. My wife has limited mobility and there was nowhere to park anywhere close to other dining establishments in town, so we ended up at Kristall's. The staff were friendly but the food was very mediocre. Was looking forward...to a schnizel, but what we got was nothing like anything in Germany! It was an extremely salty patty in some kind of pre-made salty gravy. French fries were the frozen variety and also very salty. Not very good for $18.25. The staff were pleasant. Wished we had gone elsewhere, though.More

Date of visit: November 2019
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Reviewed October 21, 2019

On a recent visit to Leavenworth we dined at Kristall's, as we have done before. Our experience was so bad that we will not return and were embarrassed that we took our friends there. Our waitress in the lounge was rude and more interested in...flirting with 4 young gents beside us. We had to ask for cutlery, ketchup and water. We asked the bartender for our bills as the waitress was nowhere to be seen. After 10 minutes we reminded the bartender about our bills. At this point the waitress gave a smug attitude and kept talking to her co-worker; ignoring her customers. After 5 minutes our bills were brought by the bartender. We sent in a complaint to the management and, to date, have only received an automatically generated response which came immediately. One can only assume management don't handle complaints individually and they just don't care. There are many dining establishments in Leavenworth who would be happy to take care of customers who will not be visiting Kristalls in the future. We share our bad experience with others who plan to visit Leavenworth and will also seek out alternative dining experiences other than Kristalls in the future.More

Date of visit: October 2019
Helpful?1  
Reviewed August 24, 2019 via mobile

Well we were travelling all day and looking forward to a good German meal in Leavenworth. Unfortunately we picked the wrong restaurant. All three of us were unhappy with our food. I didn’t eat anything and left hungry. The server didn’t even question why our...plates were barely touched.....worst meal of the entire trip!More

Date of visit: August 2019
Helpful?1  
Reviewed August 7, 2019

We went for late breakfast, my husband had french toast and bacon. He said it was greasy and he wouldn't go back. I had a half BLT and salad and mine was fine. Not outstanding, but fine.

Date of visit: August 2019
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Reviewed July 27, 2019 via mobile

I rated it lower as the host who tried to seat us didn’t understand English as I needed a chair instead of a booth. There is only 1 table with 2 chairs in the whole restaurant. Weird! Otherwise the Hit Turkey was good, amazing turkey...gravy with mashed potatoes although I’ve never seen a turkey roll used for this but it was grilled and tasty, served with cranberries. Hubby had the Mushroom burger which was tasty, fries were good and price was right. We also had side salads too. All in all, I’d recommend it, but the place was pretty much empty on a Saturday afternoon at 4:00. Mist people were likely site seeing. EnjoyMore

Date of visit: July 2019
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Reviewed July 13, 2019 via mobile

This restaurant is outside of the major tourist mess that is Leavenworth. We had planned to visit this German themed town for the day but could find no parking anywhere in the Front Street area. We were disappointed at not being able to look at...this town up close, however Kristall’s made the trip worth it. Our waitress was extremely friendly and accommodating. We had inadvertently ordered too much food and she recommended a change. It worked perfectly. The schnitzel was not disappointing and the potato skins were amazing. This restaurant isn’t much to look at from the road, but therefore s parking available in the rear. American menu with some German flair. If I travelled US Hwy 2 regularly, I’d make this my stop.More

Date of visit: July 2019
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Reviewed July 7, 2019

Compared to all the other restaurants in town, this one is barely cutting it. The food was so so and the wait staff was unenthusiastic. We walked by on Friday night and while all the other places were packed, this place was empty...

Date of visit: July 2019
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Frequently Asked Questions about Kristall's Restaurant & Lounge

  • Yes, Kristall's Restaurant & Lounge offers takeout services.

  • Yes, Kristall's Restaurant & Lounge offers delivery services.

  • Kristall's Restaurant & Lounge is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 4
    • Value: 3.5
    • Atmosphere: 3.5