We use to love this little restaurant. But there is a change in ownership, now this is literally the worse restaurant I have ever been too. The waiter/owner is RUDE, RUDE, RUDE!!! I took my sister there to celebrate her birthday. I ordered their special...which says wide egg noodles with shrimp. When the dish came, it was the regular thin noodle and very spicy. I asked the waiter about the noodle and that the menu did not mention it is spicy and the shrimp is so overcooked that it literally like chewing on leather. Instead of apologizing and see if i want to order something else, he literally yelled at me telling me that's just how it is and that no one ever had problem with this dish. I asked for the manager, he rudly said, i am the owner. My sister had to jump in and ask him to stop being so rude, it's her birthday. To that he rudly responded "I don’t care it's your birthday." I said no restaurant treats their customer like you. To that, he told us to go to those restaurant then. If there is a negative star, I would totally rate this restaurant with that. Their food is terrible and their service is worse than terrible.More

I have been to Umi before, and loved their service and food. Took our friends there for dinner tonight. The rudest service I have ever come across - we left without ordering anything. 1. We tried calling them to confirm the timing, but the phone...was out of service. 2. All websites mention their closing time as 9:00pm. We got there at 8:15pm. We asked them for a table at which point they could have told us politely that they will not take order beyond 8:30pm (or could have even asked us to leave politely, that we are too late for the dinner and we would have understood), but instead they decided to hold a grudge against us and give us the death stare. We thought the waiter is just having a bad day. 3. We asked the waiter about the outside seating, at which point he rudely pointed us towards the board and asked us to read the information and do as instructed. 4. The sun had set so I used the lever to start folding their umbrella shade on our table. The waiter came towards me and shouted rudely that we must leave it open and not change restaurant's setting. I apologized but also requested him to not be rude with us. The waiter went inside but kept giving us the death stare every now and then. 5. I had a toddler who decided to crawl on their floor, and while most people would spare a kid even on their worst possible day, the waiter decided to give him a death stare in response to my son's smile while crawling towards the waiter. 6. They did not come to our table at all for about 10 minutes, and suddenly, at 8:25pm, the waiter shouted from the restaurant door to our outside table (he did not even show the courtesy of walking up to our table) that we have 5 minutes to place our order, and when the food arrives, we should wrap up fast, because they want to get done with cleaning and leave by 9pm. 7. We decided to get up and leave. We told him politely that we are leaving, at which he responded "Great", and when I told him that he could be a little polite when dealing with his customers, and should let them know nicely about his concerns, he rudely said - "Dont worry about it"More

Delicious food and fabulous atmosphere makes this tucked away gem in Issaquah a must try. One of us had a beef noodle soup that was scrumptious and the other a caramelized chicken concoction with rice. We also had green beans. Outdoor seating by a little...pond and waterfall added to the ambience quite nicely.More