Note that only the items on the hand-written chalk boards are available; in other words, ignore the dishes displayed on the large screen set on the counter next to the register. The Carolina sandwich on the screen looked good, so I tried to order; I...was then told that this store is part of a chain and that THIS sandwich is not served at THIS location. We got takeout. FOOD: 3.5 - "Cypress" Quinoa Bowl: 3.5. She ordered this without the red onions; it was served with red onions, which took her 10 minutes to remove. She reported that the resulting dish was then quite good. - Tuna Melt: 3.5. Was able to get this, my third choice. Plenty of tuna. SERVICE: 3.5. Friendly but a bit off. In addition to the red onion issue in the preceding mention of the Quinoa Bowl, there were no utensils in our takeout order. (When the friendly server handed me the bag I asked if there were napkins; she answered affirmatively and indeed there were. I didn't think to ask if there were utensils for the salad.) AMBIANCE: 4.0. Though we got takeout the sit-down area appeared welcoming.More