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Ben & Jerry's

5699 Richmond Rd Ste 18, Williamsburg, VA 23188-1941
+1 757-259-9044
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  • Excellent29%
  • Very good24%
  • Average24%
  • Poor6%
  • Terrible17%
Oct 20, 2017
“A Bit expensive for what you get”
Aug 7, 2017
“Great Ice Cream, but expensive!”
Closed Now
5699 Richmond Rd Ste 18, Williamsburg, VA 23188-1941
All Details
Write a ReviewReviews (29)
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1 - 10 of 28 reviews

Reviewed January 26, 2018 via mobile

Came in to fill my pregnancy craving and was certainly not disappointed! The staff is friendly and knowledgeable. They told me what was in a few flavors and even offered samples! The ice cream was delicious as always. Definitely a place to visit for a...More

Thank Courtnie S
Reviewed October 20, 2017

Ordered a fudge sundae which consisted of 1 scoop of vanilla ice cream with fudge and caramel sauce no whipped cream and ordered 1 scoop of ice cream in a cup.. total over $15 .. unbelievable.. cannot fault the ice cream.. love Ben & Jerrys.....More

Thank RaaAL
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Reviewed October 11, 2017

Ben nd Jerry's is sooo good! Lots of great ice cream shops but the owners of this shop really insist on it being clean and always good. Additionally, the owners are great community people, very generous with non-profits.

Thank William F
Reviewed October 9, 2017 via mobile

The older lady waiting on people obviously needed help. She was very outspoken on how annoyed that we wanted shakes. My husband said sorry it seems like you’ve had a rough day. Her attitude and behavior did not improve. Needless to say we paid a...More

Thank CGS2012
Reviewed August 7, 2017 via mobile

The ice cream was tasty but be forewarned; two single scoop cones were over $11 (actually almost $12).

Thank Glenn M
Reviewed June 27, 2017

After taking a pirate cruise, and then visiting the Revalutionary War museum, we took the trolley back to Ben & Jerry's for an ice cream cone. The flavors are delicious. They were not crowded at 4:00 p.m. and the servers offered to let us sample....More

Thank Kathy G
Reviewed June 22, 2017 via mobile

I walked in and couldn't immediately decide what flavor of ice cream I wanted. Rhonda exclaimed "Jesus" as if to say I was taking too long. There was no one behind me in line. Here's the thing. Not everyone is going to walk in knowing...More

Thank OneMan_OneWoman
Reviewed June 16, 2017

On a 90 degree day, one of the best places to stay cool. The ice cream is standard Ben and Jerry, so it is good.. The servers really pack the ice cream into your cup or cone. Look for the dollar off coupon.

Thank Richard S
Reviewed May 24, 2017

We went at the end of a long weekend so lots of stuff was out. I would be writing a negative report BUT the customer service was significantly above and beyond normal expectation. It was clear the guys were sorry but we're doing everything they...More

Thank ppark0927
Reviewed April 2, 2017 via mobile

Good ice cream but poor maintenance . Person making ice cream appears to be high;they scooping ice cream without gloves, flooring is dirty and no one keep the tables clean.

Thank Almira R
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Families with children, Kids
Open Hours
10:00 AM - 7:00 PM
10:00 AM - 9:00 PM
10:00 AM - 9:00 PM
10:00 AM - 9:00 PM
10:00 AM - 9:00 PM
10:00 AM - 9:00 PM
10:00 AM - 9:00 PM
Location and Contact Information
  • Address: 5699 Richmond Rd Ste 18, Williamsburg, VA 23188-1941
  • Location: United States  >  Virginia (VA)  >  Williamsburg
  • Phone Number: +1 757-259-9044
  • E-mail
For all the euphoric flavors you can't get enough of - especially the ones you can't get in ordinary stores - nobody scoops Ben & Jerry's better than we do at our scoop shops.
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