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2
Sat, 12/3
8:00 PM

Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$8 - $30
CUISINES
American, Contemporary, Beer restaurants
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (402)
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401 results
Traveler rating
181
127
59
22
12
Traveler type
Time of year
LanguageEnglish
Traveler rating
181
127
59
22
12
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All reviews pizza truffle fries oysters fried oreos tots wings salad chicken blackened blue great burgers great beer selection seated right away outside seating on tap wait staff visiting williamsburg beers
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Reviewed 1 week ago

This looks like a great restaurant, and our timeshare had recommended we try it. However, when arriving shortly after 5 pm, and asked about a reservation we didn't have one. The restaurant was at least half empty. They said they they could seat us anyway...(there was just 2 of us and many tables available), but were only willing to seat us in the bar or covered patio. Both were loud with very uncomfortable chairs. After a few minutes, we elected to leave. I understand if the restaurant was crowded, but we could have easily eaten and been out of the restaurant before the main dinner crowd. I'm not willing to spend $50+ on a meal and be uncomfortable on outdoor metal chairs, in the middle of the floor when there are many comfortable chairs in the next room. Maybe nothing could have been done, but I think this could be managed better. Anyway, make sure you make reservations if you want a decent seat here.More

Date of visit: November 2022
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HospitalityInc, Owner at Craft 31, responded to this reviewResponded yesterday

Thank you for your post here on TripAdvisor. I am so sorry we were not able to offer you a table you found suitable. After reviewing our reservation book, we do see that at the time you arrived, we had impeding reservations until 6:15 on...More

Reviewed 1 week ago

My husband and I moved to williamsburg in March of 2022 and craft 31 was conveniently down the street from where we live.. We have heard great things about this place before going and let me just say…. THIS PLACE NEVER FAILS US! When family...comes into town we take them here, date nights we come here, we even ate here for this year’s thanksgiving and everytime the food is incredible, the service is lovely, and it’s always clean! Now I will be honest and say, IF it’s a busy night, the kitchen does slow down a little causing a longer wait time to be seated or for your food to come out, BUT it’s worth the wait because the food will always come out fresh, and hot which I can totally appreciate. We have become regulars here and are always thankful to the staff that goes above and beyond! Shout out to Kayla, Hannah, Logan, Courtney, and the whole hostess staff being amazing as soon as we walk in the door!! ❤️ Will always recommend and will always come back :)More

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

Food excellent. Wide selection of craft beer. Service terrific. Kudos to our server Briana. We were seated immediately. All staff friendly. Definitely will return.

Date of visit: November 2022
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Reviewed 3 weeks ago

Dinner on the outdoor patio is great! There is an outdoor fire place, and the patio is covered. The burgers are excellent. There is a good variety. They also make very good pizzas. Beer is plentiful as they have many on tap. It is, of...course, a full-service bar. Good place to visit for a good but casual dinner.More

Date of visit: November 2022
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Reviewed October 5, 2022 via mobile

The food and service was excellent !! It was late in the evening when we arrived the staff had a long day however they were very accommodating and pleasant !!

Date of visit: October 2022
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Reviewed October 2, 2022 via mobile

Everything about this place was amazing from the ambiance to the people to the food to the beer; and I'm not a huge beer drinker, nevermind a connoisseur and yet LOVED it all (and you can'tbeat the $10 flight). I wish we had this restaurant...back home in the Philadelphia-area because it would be my new go-to spot. Can't recommend this place high enough!!! You will love it too!More

Date of visit: October 2022
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Reviewed September 30, 2022 via mobile

Our favorite place for dinner. The wings are big and flavorful. I had the sweet potato fries that have a glaze on them and now I don’t like any other sweet potato fries except like this. My husband loves their pulled pork sandwich and fries....Can’t wait to return.More

Date of visit: September 2022
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Reviewed August 29, 2022 via mobile

Another great evening for the 6 of us. Food and service are always terrific. The burgers are the best in the area. Don’t forget to order the chips as your side. They are crispy and seasoned with Ole Bay. We love the outside seating. A...great spot in Williamsburg.More

Date of visit: August 2022
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Reviewed August 18, 2022

I ordered the WAYGU HOTDOG. Craft should have kept it more simple: hotdog, simple hotdog bun, simple chili without beans, onions, side of mustard. A hotdog should NOT be complicated or overdone. What happened and what I received was a dark poppy seed bun that...was soggy; the chili had black beans and other extra things not needed in it; hotdog had been partially split and fried. I could not pick the hotdog up in my hands to eat as it was soggy and runny. I ate it with a knife and fork and after one taste of the bun, I did not eat the bun. I will not order a hotdog from Craft 31 the next time that I return. I will also warn other dining companions should they want to order it. One of my dining companions got Fish and Chips. That looked good and he said that it was good; so, next time, I'll order the Fish and Chips and forego the hotdog. I realize that often chefs want to "elevate" a simple dish, but many times, that is not the way to go with a hotdog--keep it simple, straightforward and NO soggy bun. Waitstaff and others were very friendly and accommodating.More

Date of visit: August 2022
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HospitalityInc, Owner at Craft 31, responded to this reviewResponded August 26, 2022

Thank you so much for both of your posts both here on TripAdvisor and your two on Yelp. It is indeed a rare and dedicated guest who leaves a review on two websites, three total times. We read each and every review in an effort...More

Reviewed August 8, 2022 via mobile

Fantastic restaurant with great food and reasonable prices. Everything the 5 of us had was great. The server was friendly and helpful.

Date of visit: July 2022
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Steve L, Owner at Craft 31, responded to this reviewResponded August 12, 2022

And we are lucky to have such nice folks as guests! Thank you so much for the lovely note!

Reviewed July 23, 2022 via mobile

Everything from the food, drinks, service and atmosphere was amazing. Our waitress was great, personable and attentive. Something we haven’t seen for years at a restaurant. The food was incredible! The adults had the brisket sandwich, it was delicious. The kids had pizza and grilled...cheese. They ate all of it. We ended up getting desert (salted caramel brownie) and drink flights. Highly recommend this restaurant and would definitely go back if we are ever in the area again!More

Date of visit: July 2022
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Reviewed July 16, 2022

We went for the first time in a Thursday night. The pizza and burgers were absolutely delicious. Specialty cocktails also will not disappoint!

Date of visit: July 2022
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Reviewed July 16, 2022

The food selection was good for vegetarians and gluten free options. The drink flight was a bit disappointing, but otherwise everyone was happy with our meal and service!

Date of visit: May 2022
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Reviewed July 5, 2022 via mobile

So just like other reviewer's have said the service was really good Tyler did a great job and it was obvious that other wait staff assisted him. But I will have to say that the food is very pricey and not great I probably will...not return. Pizza was ok not great. Beer flat. But there was plenty of people there so obviously someone likes it :-)More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Steve L, Owner at Craft 31, responded to this reviewResponded July 11, 2022

Thank you for your comments here on TripAdvisor. I am so glad to hear that Tyler provided excellent service. I am so sorry, however, if you found the beer flat and the food any bit short of our standards. I regret that I have only...More

Reviewed June 12, 2022

Tried this restaurant because it was new to me and had a good Kid's Menu. Getting seated was nice and easy, and the servers were friendly -- but attentiveness towards drink refills or getting condiments for food was slow...getting your apps and meals served from...the Kitchen was even Slower!!! **This gradually became a problem for hungry young kids (and adults, too).** Positive note: The food was good, tasty, and enjoyable. Summary: Good food, but the Restaurant Owner or Manager need to improve the training and work of the Servers and Kitchen Team.More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shannon1752
August 15, 2017|
AnswerShow all 11 answers
Response from MWay45 | Reviewed this property |
I would call them. The manager and staff were very helpful.
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CRAFT 31, Williamsburg - Menu, Prices, Restaurant Reviews & Reservations - Tripadvisor

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Craft 31 is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4