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The Cheesecake Factory

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21076 Dulles Town Cir, Sterling, VA 20166-2416
+1 703-444-9002
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  • Excellent32%
  • Very good39%
  • Average20%
  • Poor5%
  • Terrible4%
Travelers talk about
“cheesecake” (86 reviews)
“steak diane” (3 reviews)
“cakes” (7 reviews)
Closed Now
All hours
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
21076 Dulles Town Cir, Sterling, VA 20166-2416
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Reviews (233)
Traveler rating
Traveler type
Time of year

1 - 10 of 233 reviews

Reviewed 3 days ago

So where is the AC in this place. Wow it was warm! Such a great place but lets get a new manager here. It is need to keep this alive and well. You can just feel the place is not managed well!

Thank stm1258
Reviewed May 14, 2017

Worst customer service of all time. They will constantly screw your order up and then say they didn't and passive aggressively accuse you of lying (maybe if you LOOK like someone who isn't trustworthy, if you know what I'm saying). Over priced under quality food..come...More

Thank Int E
Reviewed May 13, 2017

good restaurant,very cosy atmosphere ,always we love the good foods,courteous personnel, amazing desserts

Thank Miguel M
Reviewed May 13, 2017

Was there May 10 for lunch at noon. Almost empty, which suited us as we wanted an efficient business lunch. Service friendly, but almost no one paid real attention, or was responsive, even thought they 'stuck to the script' and said all the nice, polite...More

Thank OnTheRoadAgain405
A TripAdvisor Member
Reviewed April 14, 2017 via mobile

Picked up a to go order. Bertha was one of the friendliest, most helpful servers we've come across in awhile. Manager, treat her well!

Thank A TripAdvisor Member
Reviewed April 11, 2017

There was a lot of Italian food as in pasta and pizza on the menu. Since the name suggests a dessert, there was a lot to choose from other than the main cheesecake selection. I was with the impression that this was a place that...More

Thank Hazeleyes_vdm
Reviewed April 10, 2017 via mobile

Cheesecake Factory has an expansive menu that reads like a novel. The food is always good with something for everyone. The great thing is that dessert is better than dinner with as many choices to choose from.

Thank Scott P
Reviewed April 2, 2017 via mobile

Very bad service I was very disappointed with food not even worth the money shrimp tasted very bad as so as angel hair pasta

Thank Ayman A
Reviewed April 1, 2017 via mobile

The title of my review pretty much describes my experience. It's a chain, and you expect the experience to be rather consistent. The food was good and the prices were ~eh; but the service was the worst I've ever had a Cheesecake Factory.

Thank Spencer R
Reviewed March 23, 2017 via mobile

We used to visit Cheesecake Factory for every birthday dinner in our family. We now visit when we visit the mall. Sometimes we simply stop for a cup of coffee or a glass of wine with a dessert, but I prefer to get a meal....More

Thank Frank K
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LongHorn Steakhouse
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.29 miles away
Nearby Attractions
Old Ox Brewery
37 reviews
1.81 miles away
Claude Moore Park Recreation Center
38 reviews
1.74 miles away
Claude Moore Park/Lanesville Heritage Area
22 reviews
1.28 miles away
Heritage Farm Museum
24 reviews
1.56 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$15 - $25
Brunch, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children, Kids, Special occasions, Large groups
Open Hours
10:00 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 12:00 am
11:30 am - 12:00 am
Location and Contact Information
  • Address: 21076 Dulles Town Cir, Sterling, VA 20166-2416
  • Location: United States  >  Virginia (VA)  >  Loudoun County  >  Sterling
  • Phone Number: +1 703-444-9002
  • E-mail
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