We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered
OR
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $20
CUISINES
Italian, Pizza
Special Diets
Gluten Free Options
View all details
meals, features, about
Reviews (66)
Filter reviews
65 results
Traveler rating
18
24
10
6
7
Traveler type
Time of year
LanguageEnglish
Traveler rating
18
24
10
6
7
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed January 19, 2020

I just ordered from here tonight and it was so bad I threw it out and reordered from Paisano’s. Sauce was awful, more like liquid. Chicken was burned, not blackened, burned. My first bite, I bit into a huge chunk of chicken cartilage. Disgusting.More

Date of visit: January 2020
Helpful?
BertuccisItalian, Marketing at Bertucci's Italian Restaurant, responded to this reviewResponded January 27, 2020

Megan338011, we are concerned to hear this and would like to reach you. If you haven't already spoken with someone about your visit or since this review was posted, please email us at GSBertuccis@earlenterprise.com with the Bertucci's location, your name, photo of the receipt, phone...More

Reviewed July 8, 2019

The pizza was delicious absolutely the best I have ever tasted We had wings also and Caeser salad a delightful meal with excellent service Jack was our waiter and was awesome

Date of visit: July 2019
Helpful?
BertuccisItalian, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded July 11, 2019

Thank you, pbaccash26! We're so happy to hear you enjoyed dining with us and appreciate you sharing such wonderful feedback about Jack! We look forward to seeing and serving you again soon!

Reviewed May 21, 2019

Parking was easy in front of the restaurant at about 12:45 pm on a Tuesday. Service was very good. New additions to the menu were pointed out by our server. The food was good, though perhaps the spaghetti could have been cooked a bit longer....We were provided with loyalty club slips so as to get a free pizza on our birthdays.More

Date of visit: May 2019
Helpful?1  
BertuccisItalian, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded June 3, 2019

P7367RUrichardw, thank you for the great review! We strive to provide delicious, authentic Italian food and world-class service, so we're happy to see that reflected on your visit! We look forward to seeing you again soon!

Reviewed January 15, 2019 via mobile

It was a full five minutes before being seated and after waiting 15 at the table with no sign of water or a “I’ll be right with you” we got up and left. There was more staff than customers but nobody working the tables. The...few tables that were occupied had no one checking on them either. Never had this problem in other restaurants in the cgain before.More

Date of visit: January 2019
Helpful?
Bertuccis G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded January 26, 2019

Roger, we're so sorry to hear about your experience on your recent visit. If you haven’t already spoken with someone about your visit or this review, please email us at GSBertuccis@earlenterprise.com with the Bertucci's location, your name, phone number and the details of your experience....More

Reviewed August 6, 2018

This is more than a good Pizza place. They have a variety of pastas and other italian choices, including seasonal variations. All meals start off with home made breadsticks. The Pizzas are consistently good. Good service and a variety of vegetarian choices.

Date of visit: August 2018
Helpful?
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded August 9, 2018

Thank you so much for your review - we appreciate it!

Reviewed October 14, 2017 via mobile

Pretty average Italian restaurant, mostly pizza. Located in a strip across from Springfield Mall. Bubble gum popping waitress, which was sort of entertaining.

Date of visit: October 2017
Helpful?
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded October 16, 2017

Thank you for your review, Don.

Reviewed September 15, 2017

We were visiting from out of town and this restaurant was recommended to us by family. Although the seating is very open, it wasn't that distracting. We were sitting near the giant pizza oven and were able to watch the pizza's going in and out...of the oven. The food was very good, and prices were reasonable. The wait staff was also very friendly. I signed up for email updates and received $5 off dinner and they had a deal on the house wine were we could get a whole bottle for $20 off.More

Date of visit: August 2017
Helpful?
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded September 18, 2017

Thanks very much, Deb !

Reviewed September 9, 2017 via mobile

As a family, we love going here. Pizzas are really good and I can satisfy my whole family with the menu. Service is very consistent across all areas I have visited.

Date of visit: August 2017
Helpful?
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded September 11, 2017

Thank you very much !

Reviewed September 4, 2017 via mobile

With a craving for spaghetti, where to go? We picked Bertucci's. Darius was our waiter and he was very good. I wasn't feeling well and he brought me a ginger ale. He kept our drinks filled and checked on us just the right amount of...time. The spaghetti and meatballs were good. My salad was huge but tasty.More

Date of visit: September 2017
Helpful?
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded September 5, 2017

Thank you very much, Dinah ! We really appreciate it.

Reviewed April 19, 2017

Love going for late lunches catching the family style salad and fresh baked rolls with the lunch specials. Little quieter and fun servers.

Date of visit: April 2017
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Hilton Springfield
1,083 reviews
.38 miles away
Comfort Inn
294 reviews
.43 miles away
Wingate by Wyndham Springfield
1,187 reviews
.43 miles away
Courtyard Springfield
297 reviews
.49 miles away
Best nearby restaurantsSee all
Silver Diner
396 reviews
.22 miles away
Yard House
339 reviews
.22 miles away
Maggiano's Little Italy
224 reviews
.23 miles away
Chuy's
176 reviews
.23 miles away
Best nearby attractionsSee all
Lake Accotink Park
153 reviews
2.13 miles away
Springfield Town Center
141 reviews
.30 miles away
Fair Winds Brewing Company
48 reviews
2.62 miles away
Dmv Tour
22 reviews
2.25 miles away
Questions & Answers
Get quick answers from Bertucci's Italian Restaurant staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Bertucci's Italian Restaurant

Yes, Bertucci's Italian Restaurant offers takeout services.

Bertucci's Italian Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5