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Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
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meals, features, about
Reviews (353)
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351 results
Traveler rating
176
114
46
10
5
Traveler type
Time of year
LanguageEnglish
Traveler rating
176
114
46
10
5
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All reviews catfish salad steak seafood platter fries potatoes service was excellent great place to eat green beans saturday night server sides dressing
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Reviewed 4 days ago

This is the Worst place to order food from! If I could rate them a negative I would. Ordered 2 meals on DoorDash and they only delivered 1 of the meals. Called Shaker’s and spoke with Emily only for her to say that they didn’t...scroll down on the tablet to see that there were 2 entree’s. How does this happen? I hate to see how many other people this has happened to! To add insult to injury, Emily decided to say that people make mistakes! I explained to her that, that’s poor customer service! Your employees aren’t trained to check the whole order? I find that hard to believe. In the mist of the conversation, she says what do you want me to do about! I wish I was actually sitting in the restaurant so that I could look at her like she 3 heads! I told her she should make the other meal I paid for. Why would someone have to tell a manager that? She instructed me to call DoorDash to get a refund! REALLY? Then she decided to hang up on me. I called back to get the General Managers name and number, so that I can make sure he is aware of his staff’s customer service!More

Date of visit: May 2021
Helpful?
Reviewed March 30, 2021

food was greasy, no salad dressing for the salads ( carry out) burger was rubbery and over done just not a good meal

Date of visit: March 2021
Helpful?
Reviewed March 7, 2021 via mobile

We’re traveling and the hotel were staying at had this location for places to eat. The staff was friendly and greeted you upon and leaving. I ordered a cheeseburger with fries. The burger was done the way I like it but the fries were warm....My wife ordered a Caesar Salad which was great by her. The chicken was done perfectly. My opinion is it’s a little pricey but the food was goodMore

Date of visit: March 2021
Helpful?1  
Reviewed January 29, 2021

Picked up our order that was done on line . The buttermilk chicken sandwich was not edible. It was overcooked to the point that I couldn’t tell if it was chicken inside the breading . I almost think this was a mistake on someone’s part....Because the inside was brown I though it may have been a chicken fry beef steak. However if I read the menu wrong im sorry but it was not edible. It could not literally be chewed. We also got a Dinner Gorgonzola Chicken Salad . I asked for Balsamic Dressing . Everyone puts it on the side . It was put on the salad . Never seen this . This became a problem because my wife uses very little dressing to the point that she sometimes orders no dressing for her salad. They use to give you cheese bread with salads ,may still do but we got none . Maybe I’m mistaken about this . We have always enjoyed Shakers ,it’s a Friday night (1/29/21) maybe they were busy.Maybe they have new cooks . I ate the Fries for dinner . I am truly sorry for this review but we are frustrated.More

Date of visit: January 2021
Helpful?
Reviewed October 28, 2020

One of several places we ate while in Roanoke. The food was well prepared and wait staff was very attentive.

Date of visit: October 2020
Helpful?1  
Reviewed October 26, 2020

We visited Shakers for the first time and had an excellent experience. Though we had a large group, service exceeded our expectations. Our waitress was great, friendly and professional. The menu has a wide variety of choices, and the food was delicious and was prepared...and served rather quickly. We would definitely recommend Shakers!More

Date of visit: October 2020
Helpful?2  
Reviewed October 13, 2020

We ordered a to-go order and the sandwich we ordered was awesome. Friendly and quick service. It was ready when we arrived and reasonably priced.

Date of visit: October 2020
Helpful?1  
Reviewed August 24, 2020

We've always enjoyed the delicious food at Shakers, but appreciate it so much more now that everyone else is using COVID as an excuse. Shakers complies vigorously with all the precautions - cleaning the condiments and only serving what you ask for, not leaving them...on the table. We returned as soon as inside dining became available and the staff and management is meticulous about cleanliness and are still friendly, serving delicious food (which I understand is totally made from scratch). On a couple of occasions, one of the staff who wasn't busy at the hostess stand, was in the restroom wiping it down, for which I thanked her profusely.I have been there almost weekly since June as it is consistently good, reasonably priced, and clean and spaced. I am not a nut about all these rules, and sometimes I think the government goes overboard, but restaurants do have a minimum standard to meet, and Shakers always exceeds it! Thank you!More

Date of visit: August 2020
Helpful?2  
Reviewed August 17, 2020 via mobile

Very friendly service and clean place. Michaela was very attentive. We shared Wings as starter and the seafood platter. Both were good but huge portions, so we packed the side salad for takeout. So it was one of the better food chain experiences.

Date of visit: August 2020
Helpful?1  
Reviewed July 30, 2020 via mobile

Went here for a weeknight dinner. The food was good and the waitress friendly. I had the Cajun pasta bowl which include chicken, shrimp, crawfish, and sausage with a creole sauce over fettuccini. The dish was filling and tasty. My wife had the Santa Fe...salad which she enjoyed. If we lived in the area, we would make this one of our go to restaurants.More

Date of visit: July 2020
Helpful?1  
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KRD288
June 12, 2019|
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Response from yourfatmomma | Reviewed this property |
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Frequently Asked Questions about Shakers Good Food & Drink

  • Yes, Shakers Good Food & Drink offers takeout services.

  • Yes, Shakers Good Food & Drink offers delivery services.

  • Shakers Good Food & Drink is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4.5
    • Value: 4
    • Atmosphere: 4