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Dunkin' Donuts

3620 Franklin Rd SW, Roanoke, VA 24014-2286
+1 540-343-3170
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  • Excellent16%
  • Very good26%
  • Average10%
  • Poor35%
  • Terrible13%
Sep 4, 2017
“Awesome staff”
Jun 4, 2017
Open Now
12:00 AM - 11:59 PMAll hours
American, Fast Food
3620 Franklin Rd SW, Roanoke, VA 24014-2286
All Details
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Reviews (30)
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1 - 10 of 30 reviews

Reviewed September 4, 2017 via mobile

We stopped here on our way thru to Asheville and was greeted by a wonderful gentleman. I believe his name is Juan(wore glasses and Pony tail) I thanked him for working on Labor Day. We stayed and chatted for a while. I truly appreciated his...More

Thank Shotsie W
Reviewed June 4, 2017 via mobile

The staff here is always so friendly! They always get my coffee right and it's always fast service. I have only eaten a few things from there but the food isn't bad, doughnuts are a little dry.

Thank sarah d
Reviewed February 4, 2017 via mobile

Tried to go to DD in Towers Shopping Center on Brandon Rd but at 7 am even though they were supposed to be open they weren't. Second time in two weeks this has happened. Went to DD on Franklin Rd. They were open and ready...More

Thank ejm99
Reviewed November 9, 2016

I visited this Dunkin' on a weekday after the morning rush was over. Clean, quiet and comfortable. The Cro-nuts were great and the coffee was divine. I would definitely come here again.

Thank Holly P
Reviewed October 23, 2016 via mobile

I used to love going here for a donut and they used to be open 24 hours. Not any longer as the employees told me it was now a corporate store. Product selection is poor as is the freshness. Today I was told it's frozen...More

Thank soonerpirate
Reviewed September 22, 2016

Stopped by DD on Franklin Rd in Roanoke last night with my family. We had delicious donuts on our mind. Well, things have changed. The first we noticed were how reduced the donut selection is. I thought perhaps they simply had not cooked enough and...More

Thank roahokie
Reviewed August 24, 2016 via mobile

The iced coffee is pretty good, but they don't really make the donuts, which arrive half-baked from a corporate factory somewhere, and which taste much like day old Kroger branded products. They are desperately trying to revamp this store because of poor sales, but as...More

Thank Mike A
Reviewed August 22, 2016

Good selection of coffee with great selection of donuts. Take time to ask questions about the pastries.

Thank savacu
Reviewed July 12, 2016

Use to go to the DD on Franklin Rd every afternoon. New owners no longer make doughnuts on premises, now trucked in frozen and reheated. Doughnuts are dry. Horribly disappointed after years of loving their doughnuts. Coffee still good, but not enough of a draw.

Thank stephen s
Reviewed March 13, 2016

Been going to DD on Franklin Road in Roanoke for 20 plus years. Service friendly and somewhat mediocre. Restaurant has typically not been very good. Coffee has been good and donuts excellent. Restaurant has been sold and taken over by a new owner who also...More

Thank ejm99
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
Location and Contact Information
  • Address: 3620 Franklin Rd SW, Roanoke, VA 24014-2286
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-343-3170
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