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I went in, got totally ignored for 10 minutes and left. Just about to move to Reston so won’t be visiting this again. Went to Craft beers and got served - so guess where our future business will be going. But I would congratulate Tap...Room on being so successful they can afford to ignore new customers.More
Four of us stopped in for a late lunch on a rainy Sunday afternoon with no one around. (This was at the location in Reston Town Center.) Service was prompt and attentive. They were out of one of their draft beers. The food was okay,...but nothing special. Prices seemed a bit high (three beers, a cup of tea, two shareable appetizers, a salad and a small bowl of chowder came to $90 with tip). We had a pleasant experience because the place was empty and we could sit and talk.More
Great little atmosphere with good food to be in an airport. I sat with friends and ate while waiting on departure. I had the steak sandwich and was impressed with it. You don't get a lot of good food from the airport. I will eat...here againMore
If I could give this place a zero I would, but since I cannot they get a one. I called in a to-go order and the lady on the phone was brisk and not very inviting. She asked all the right questions though so I...held out hope. When I arrived, there was no one at the hostess stand and the guy that eventually saw me appeared to have no real interest in either walking all the way to the front or even greeting me. He then had no desire to help me behind telling me the bartender would help me. The bartender was friendly at least but when I paid for my food, I did not get exact change (they round up in their favor). The floor in the bar looked clean but it was sticky and throughout the restaurant they had at least four different floorings. My food came out rather quickly and I drive myself home. I opened my food and discovered they only got two things right with my hangover burger: fries and the sauce of the side. I had a bun when I asked for none and I had the wrong burger. The hangover is suppose to come with a fried egg, cheddar and bacon, I got the black and blue with has onions (which I hate), blue cheese (which I find disgusting) and mushrooms (love them). The burger was cooked wrong too (not medium rare). Overall a horrendous experience. I did call to complain but driving all the way back there wasn't worth the headache and they offered to take my info for a free meal on my next visit, but I have no desire to EVER eat there again. They need to have training for the staff (they were friendly and animated with each other but stony faced with patrons) and the expeditor needs to actually check that the food going out is correct.
Also I would like to note it was just before 1pm on a Saturday and they had one table inside seated, three men at the bar and two tables seated outside. They are not doing good business at all.More
Dined with coworkers this past week. Ordered a beer - they were our, ordered a different beer, they were out. So then I ordered a beer I did not want...
The calamari is very greasy, the seared ahi tuna salad was not delicious - the...fish was poor quality. Two co-workers ordered a meal and were told later they did not have the right cut of steak. What did arrive, was not well cooked.
I won't go again. Just very poor service, and bad, bad food.More
Prices exorbitant which can only be justified if the food was worth eating.
Service iffy, and food much worse. Trouble being the only sit down eatery in this area of Termiinal C. Try to eat somewhere else or wait until you get to your destination
Me and my boyfriend went to Reston Town Center last night for a different restaurant but were given a high wait time, and as I had worked 10 hours, I was starving. We found American Tap Room nearly empty, maybe ten tables in the whole...place counting the bar had people. We were seated immediately and then... nothing. We sat for 5 minutes without a single waiter saying anything. Two separate waiters passed us without a word. No water, NOTHING. I was so hungry (and my boyfriend was so tired of hearing me tell him how hungry I was) that we just left. I'm very disappointed. I will never go back. Tons of other great places to waste your time here. The Counter had amazing burgers and fast. Take my advice, eat elsewhere.More
I visited the location on December 23, 2018. The food looked great, but had absolutely no taste. The service was slow, but polite. We spent hundreds of dollars. While a nice environment, we were disappointed. Not children friendly.