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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Fast Food
Meals
Lunch, Dinner, Breakfast
FEATURES
Takeout, Wheelchair Accessible, Seating, Drive Thru
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features, about
Reviews (47)
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47 results
Traveler rating
27
12
3
2
3
Traveler type
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LanguageEnglish
Traveler rating
27
12
3
2
3
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Reviewed November 20, 2020

I've never been to a bad Chick-fil-A and they all tend to be the same, great food and customer service! Lunch time can draw in long lines but they do a great job and getting people through. This is a regular place for me!

Date of visit: October 2020
Helpful?2  
Reviewed October 7, 2020

I really like the fries and the fruit punch is really good the chicken is really good I love chich-fil-A

Date of visit: March 2020
Helpful?
Reviewed January 3, 2020

From start to finish, this morning's breakfast (Jan 3, 2020) was a cluster you-know-what. I had to repeat three times while ordering that this was a carry-out order. To add to the frustration, my daughter had to repeat her order for yogurt. On stop of...that, there were people ordering after us who got their ahead of us! To add insult to injury, when pur food was finally brought to us, it was on a tray! Four the fourth time, I had to say that the order was "to go"! SMH! At least the food was very good... That's why the visit was upgraded to poor. Summation: Cannot recommend under any circumstances whatsoever.More

Date of visit: January 2020
Helpful?
Reviewed December 3, 2019

Very fast ordering and delivery of food through the drive-thru at this and every other Chick-fil-A. Seriously, the BEST customer drive-thru experience in the world. Hot and Fresh food handed to you at the pickup window shortly after ordering without any mistakes or attitude. I...have NEVER seen lines this long at any drive-thru restaurant -- even with 2-3 different lanes! The best!More

Date of visit: November 2019
Helpful?1  
Reviewed September 17, 2019

great service, clean pleasant staff and they also showed me how to use the app and collect reward points, I recommend this location in Reston, Virginia for anyone hungry for a chickfila chicken sandwich and their fabulous waffle fried

Date of visit: August 2019
Helpful?
Reviewed June 23, 2019

I love this place, although its always crowded no matter what time of day there is always a backup at the two lanes for drive-thru. Its okay because that means its popular and the food is good. I almost always get a #1 meal, so...a chicken sandwich, waffle fries and a bottle of water. But keep an eye out for special shakes and drinks -- especially the peppermint milkshake (my favorite) around the December holidays. Good food, quick service, they know what they are doing and how to handle a lot of cars quickly and systematically. I'm there about every 2-3 weeks for a meal or a snack.More

Date of visit: June 2019
Helpful?
Reviewed May 19, 2019 via mobile

Nothing fancy or unexpected but fast service and fresh produce. Scores good on the would I go there again scale.

Date of visit: May 2019
Helpful?
Reviewed April 8, 2019

When I worked and lived in Reston many years ago this used to be one of the best places for lunch. It's still busy and remodeled a bit, but not much has changed. You have to use patience when going to any Chick-fil-A. I arrived...about 12:20 on Friday. The parking lot spaces were a little snug. I walked right up to a register almost. They always have enough staff working. They could use a few more "two" tables instead of "four or six" seaters but it's alright. The food is good. The service is fantastic.More

Date of visit: March 2019
Helpful?
Reviewed December 10, 2018

If you want friendly service, this is one of the few restaurants in Reston where you will find it every time! I LOVE Chick-Fil-a!

Date of visit: November 2018
Helpful?1  
Reviewed August 17, 2018

i had a coupon (only good at this location) for a free 'Chik-Fil-A' sandwich so I stopped by to use it. Being Gluten Free, I asked if I could use the coupon for a Grilled Sandwich and offered to pay the $1 or so difference...over the standard Breaded Chicken Sandwich and $1.50 more for a GF bun. The manager was very abrupt and just kept repeating, "no substitutions" over and over. So I ordered the Grilled Nuggets and paid full price. The staff didn't fill the drink order before I left the counter so sat down to wait for the food (and drink I assumed). After waiting about 10 minutes, a different staffer came to the table and said that their computer was messed up--she took the receipt presumably to fill the order. I asked for my drink right away which she brought. But after another 10-15 minutes or so without my order, I went up to the counter to inquire--yet another staffer asked what I ordered and went off to get it with no indication of what happened to my original order and receipt they took. The young man was very apologetic but I told him it was really poor service even for a fast food place--the manager overheard me and just gave me unpleasant side-eye with no apology. After all that, some of the Grilled Nuggets had gristle in them (Yuck!) and the side salad was a lot of limp and browning greens. Avoid this location at all costs!More

Date of visit: August 2018
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Frequently Asked Questions about Chick-fil-A

Yes, Chick-fil-A offers takeout services.

Chick-fil-A is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4